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Rated 4.7 out of 5 by 89 reviewers.
Rated 4.0 out of 5.0 by Clean rooms and quiet nights. The rooms were clean and quiet. Staff was very friendly and professional. The internet was not slow and easy to access. Overall, great stay. I recommend staying here! August 31, 2014
Rated 4.0 out of 5.0 by Friendly Smiles This is a great place to say that goes a little beyond for breakfast. The staff was very nice and will stay here again if I am traveling again. It is up on a hill side and has a nice view. August 25, 2014
Rated 5.0 out of 5.0 by Loved Whirlpool Was on vacation with the wife this week and wanted a short getaway,and a room with a whirlpool. .Was delighted to find our local Holiday Inn had a couple of suites that had one. Suite was pretty big,so was the bed and those ohh so soft pillows. Was glad I didnt have to drive a hour to get to Knoxville or Pigeon Forge to get such a nice room. Want to do it again for my next vacation. August 24, 2014
Rated 4.0 out of 5.0 by A good HI-Express but difficult access If you're coming off the Interstate, the hotel is on the wrong side of a divided road and at night it is difficult to find the entrance. I had to go past the hotel and make a Uturn. Then, the entrance drive seems to be almost straight up hill. But, put it in low gear and scale the hill because it's a Holiday Inn Express and you know it will be clean, quiet and comfortable - and, they have an outstanding hot breakfast! August 17, 2014
Rated 5.0 out of 5.0 by Harriman TN Holiday Inn Express We considered this hotel especially for the hillside view. August 14, 2014
Rated 5.0 out of 5.0 by Nice hotel, clean and comfortable Staff were friendly and courteous. Food was good, even though we ate light . Room was clean, and bed comfortable. Only thing wrong was their Holiday Inn Express sign was hidden by the trees when we were looking for hotel. We drove by as hotel was on top of a hill. Suggest tree gets trimmed. Other than that, it was a pleasant stay. August 12, 2014
Rated 5.0 out of 5.0 Suite was very nice and roomy Overall experience was great. Full breakfast, lots of selection, and fresh items. August 12, 2014
Rated 5.0 out of 5.0 by Extremely Pleased Have stayed at this hotel some years prior to this year's visit, and enjoyed the hotel then, and was hoping it was still as good an experience, and I found that it was. Great hotel, and if you are into mexican food, you can't beat the Cancun restaurant right in front of the hotel (especially if you like margaritas). August 12, 2014
Rated 5.0 out of 5.0 by Excellent Hotel As always Holiday Inn Express hotels are my preference because of the comfort, cleanliness and quality of the hotel and staff. This hotel was one more great example of why I stay at Holiday Inn Express when I travel. August 11, 2014
Rated 5.0 out of 5.0 by Stay once a year We stay here one night per year. Always return. Good location, great breakfast choices. Employees are always very friendly. August 10, 2014
Rated 5.0 out of 5.0 by Great hotel to stay. The staff, service, and rooms are great. This is one of the best maintained inns I have stayed. The location and view of the mountains make this a wonderful place to stay. The breakfast is very good. August 10, 2014
Rated 5.0 out of 5.0 by Great service and CLEAN room Unexpected need to stay in a hotel, but knew Holiday Inn Express was the best choice from previous stay. Room excellent with a fresh looking bed with not wrinkled sheets, fresh towels in the exceptionally clean bathroom. The ONLY thing I found "wrong' was that the toiletries lotion provided was used and only half full. I would assume if you used one of the bottles you would take the remainder with you. I only used the shampoo and took the remaining with me. Overall, the stay was great. Will for sure stay there again if the need arises This is my hometown. August 9, 2014
Rated 5.0 out of 5.0 by Very friendly staff, very clean room Great stop-over, convenient and the view was amazing August 3, 2014
Rated 5.0 out of 5.0 by Overall Ideal stay. Deidra at the desk was very helpful, and nice, as were all the staff. August 3, 2014
Rated 4.0 out of 5.0 by Not pet friendly If you travel with your pet(s) you cannot stay here. Otherwise I would recommend it. July 28, 2014
Rated 5.0 out of 5.0 by great room, great breakfast Loved the breakfast selection, it was great for my two children to have so many options. July 25, 2014
Rated 5.0 out of 5.0 by Good Value This hotel provides good value for the money with an excellent staff and great breakfast food. July 22, 2014
Rated 5.0 out of 5.0 by Excellent staff and comfortable room Wonderful experience. Everyone was extremely friendly and helpful. The whole hotel was clean and comfortable. The room was very clean and the beds were comfortable. Recommend highly. July 18, 2014
Rated 5.0 out of 5.0 by GREAT STAFF The Staff at the Holiday inn EXPRESS and suite in Harriman , TN were EXCELLANT, and Cherry their manager deserves a BIG REWARDS they were all so sweet and kind and understanding about the distance we had traveled and watched out for us as we traveled back and forth to the softball tournment .. The breakfast were great and the girls (12) plus adults were so grateful fo rthis feature and being able to use the dinning area for team meetings in the evening was so helpful... They all deserve a BIG HUG and thank you July 18, 2014
Rated 5.0 out of 5.0 by Great return for Outboard Nationals in Kingston, see you next year! Great rooms, The Johnson Antique Outboard Racing Team thanks you for great hospitality starting with a great breakfast each morning and the beds were very comfortable! July 8, 2014
Rated 5.0 out of 5.0 by Excellent service and extremely clean rooms. The staff handled everything from check-in to check-out with a genuine friendly and professional attitude. The rooms were very clean and quiet. I would recommend this hotel to everyone. July 8, 2014
Rated 5.0 out of 5.0 by Great room--great breakfast choices Looked like a new unit-very clean and nice.Breakfast was more than adequate-lots of choices so if you went away hungry its your fault.Great view from the room we were in. July 1, 2014
Rated 5.0 out of 5.0 by Nice A nice, clean hotel in a peaceful and scenic setting. Staff was very friendly. Would stay there again. June 27, 2014
Rated 5.0 out of 5.0 by Clean well carried for property Satisfied with all aspects of the one night stay room adequate, clean June 17, 2014
Rated 2.0 out of 5.0 by double charged for one night stay Do not pay cash at this hotel. If you do they will charge your credit card too, then it will take over a week to get refunded. Then the management will say the wait is due to your credit card taking time to credit it. Yes I understand that...but if you would have just refunded my cash I gave you the night before, and left the charges to my card on then we wouldn't be in this shape and this could have been a better experience.The girl up front in the morning said she couldn't do that due to manager not calling her back. So thank you so much. The lady up front was nice but was unable to help me due to no one calling her back. It wasn't her fault it was the mess up from the guy the night before and then the management not returning their employees calls of the morning. June 10, 2014
Rated 3.0 out of 5.0 by internet service not available I use an Apple computer product. Could not access the net. Desk staff said that other guests had experienced similar problems. I have had no problems when I stayed at other chain hotels. Will possibly not stay at another Holiday Inn Express. June 5, 2014
Rated 5.0 out of 5.0 by friendly staff this was only a brief one night stay but it was a very positive experience. will stay there again and would recommend this hotel. i enjoyed sitting outside, at the table provided, looking at the mountains June 4, 2014
Rated 5.0 out of 5.0 by Comfortable accomodations! We were driving through and stopped for the night! The staff was helpful and courteous! The bed and pillows were so comfortable! April 30, 2014
Rated 5.0 out of 5.0 by Great Hotel Spotless rooms, good tv, fresh hot breakfast. Would recommend to anyone. April 28, 2014
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