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Rated 4.0 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by 071614 stay The hotel is close to the off ramp, gas, and food near by. Breakfast is food. The staff is nice everytime I come into the hotel. This hotel is my favorite one in Harrisburg. July 18, 2014
Rated 5.0 out of 5.0 by Great rate, excellent staff and nice rooms A great overall experience ! The staff was friendly and accommodating. The rooms were clean, spacious and comfortable. The breakfast had a large variety so we had no need to go anywhere else for breakfast which helped us stay on budget! The kids loved the outside pool which most hotels in the area did not have. July 15, 2014
Rated 5.0 out of 5.0 by Enjoyable stay with family and friends. Plenty to do around the city. My family and I found your facility to be quite comfortable, with friendly service and employees that were ready to assist you with your needs. Our greeting on arrival was very friendly, helpful, and trouble free. The staff was accomadating with our requests and we really enjoyed our stay. Although the weather was beautiful in the second week of July, we had hoped to use the pool a little more. The water was just too chilly! The trees were just a little too tall to let the sun warm it up much. Area sites and places to eat were plentiful. Sincerely, Flatfoot July 12, 2014
Rated 5.0 out of 5.0 by Great Location This hotel was nice and in a great location. Did not have any problems with my stay. Breakfast was nice and staff was very friendly. July 9, 2014
Rated 3.0 out of 5.0 by Comfortable Bed Breakfast just ok Staff are friendly and service is prompt.. The room uses a heating and A/C unit that does not have temperature control. You get to put the cooling on low and leave it there all night. Not ideal! The free breakfast had plenty of options, but the hot food was warmed under heat lamps and was just ok. The quality could have been better. Overall the value was wasn't worth the rate. July 7, 2014
Rated 4.0 out of 5.0 by Just what was needed Overnight stay while on vacation and traveling. Check in was easy and very quick. Room was clean and ready to sleep in. Breakfast the next morning was full of nice choices and helped get us back on the road quickly. July 6, 2014
Rated 5.0 out of 5.0 by Happy wife...Happy life Were in Harrisburg for a basketball tournament for my daughter and stayed at the Holiday Inn Express in Harrisburg. Convenient to I-83, all gyms, restaurants and grocery store. Comfy rooms. Good selection of breakfast choices. Pleasant staff. One gripe...elevator very slow. Good thing there aren't a lot of floors. Wife and daughters very happy with accommodations though. I would have heard it if they weren't. Definitely would stay again. June 26, 2014
Rated 1.0 out of 5.0 very poor with check in I had some problem with stay this hotel, I will not stay with hotel again. June 26, 2014
Rated 4.0 out of 5.0 by Excellent accommodations We enjoyed our stay. All staff members were courteous, the room was clean, comfortable and inviting. The complementary breakfast had a good variety and the food was very tasty. We were very pleased with our visit. We will be staying here again in the near future. June 25, 2014
Rated 4.0 out of 5.0 by easy access good location Comfortable and secure with shopping and food right next door. Stayed there twice so far and would stay there again June 24, 2014
Rated 5.0 out of 5.0 by Awesome Stay I stay here at least once a month. The staff are awesome. The beds are better than my own at home. Can't wait to stay again next week. Also it's free to use the washer and dryer. Big plus in my book. June 22, 2014
Rated 5.0 out of 5.0 by Stay This Holiday Inn Express is very clean and up to date. The rooms are decent size and very nice. Nice comfy beds. Everything worked great.The bathrooms are small, if a large person I wouldn't recommend. I liked the fact that I couldn't hear a lot of noise out in the hall.. The breakfast was okay-not the best but did the trick for a grab and go.A variety of quick foods. June 17, 2014
Rated 5.0 out of 5.0 by Excellent Quality for a Good Price Have now stayed at a couple of Holiday inn Express Inns. The staff has been consistently courteous and professional. The quality of the rooms has been a definite cut above their competitors. The decor and furnishings in the rooms are of excellent quality and very tasteful. The high quality of the decor extends throughout the reception, lounge and dining areas. The quality of the included breakfast is very good with lots of variety. When looking for a place to stay I will be on the watch for Holiday Inn Express. June 15, 2014
Rated 1.0 out of 5.0 by General Manager doesn't care I stay with IHG a lot (over 255,000 points), the General Manager here has no idea what customer service is. I stayed three day, but should have left after the first night. I only stayed because the clerk said she would contact Tiffany (GM). I'm checking out now and still didn't hear anything back from anyone. I needed to talk with her about some concerns, she left work early and didnot return for the three days I was here. I will be staying with IHG in the future, but will stay with another brand when in this area. I work for the State and will be in Harrisburg a lot. General Manager won't talk with me. House Keeping ties up the elevator (I waited in the lobby while the elevator went from 4 to 2 to 3 to 2 to 3 to 2 and so on) I had to change my room from fifth level to second level so I could walk the stairs to it. General Manager doesn't care about guests. The tub doesnot drain. The General Managers left early, didn't return for three days and didn't leave anyone in authority to deal with problems. The key card didn't work (had to get a new one twice). Again, over 255,000 points and the General Manager (Tiffany) couldn't care less. June 15, 2014
Rated 4.0 out of 5.0 by nice way to start the morning While my stay was short it was excellent. The bed was very comfortable and the all inclusive breakfast was a very pleasant surprise. I would have preferred some additional fresh fruit but what was available was great. June 14, 2014
Rated 5.0 out of 5.0 by The Best Of all the Holiday Inns this one will always be my favorite. Great staff, location and nice rooms. June 14, 2014
Rated 4.0 out of 5.0 by very nice sleep great pillow s Good beds nice room and clean.breakfast was okay needs better fruit and breakfast should start earlier in morning. I would stay again. June 10, 2014
Rated 4.0 out of 5.0 by Stay on May 26th Nice bed was clean and had good service did have to call for service after shower drain was clogged , but was fixed quickly . Small fridge made a lot of noise and did not work well over all was enjoyable. June 8, 2014
Rated 5.0 out of 5.0 by Frequent business traveler I have stayed at this propoerty many times, and as always, everything was great. June 8, 2014
Rated 1.0 out of 5.0 by Stay anyplace else This is a very old, outdated facility. It has not been well cared for nor have there been updates that were done professionally. Every aspect of the facilities sleeping rooms is horrid. The staff tries very hard but they are no match for the years of neglect and penny pinching that has transpired. Tear it don and start over please. June 7, 2014
Rated 4.0 out of 5.0 by Good Hotel This is an older Holiday Inn Express that has been upgraded. The staff was very pleasant and always helpful. My room was clean and everything worked. The lighting and the fan in the bathroom needs to be considerably brighter and not as noisy. Also, the lighting in the room needs to be upgraded. I did get plenty of exercise by going up and down the steps to the 5th floor because the single elevator is the second slowest I have ever seen at a hotel. However, I would stay here again because of the staff and location. June 6, 2014
Rated 4.0 out of 5.0 by Standard Holiday Inn Express experience Great experience, other than the water temperature not being hot enough for a hot shower. Other guests complained of this over breakfast as well. June 3, 2014
Rated 3.0 out of 5.0 Room and services I really enjoyed my stay, just wish the tub was working much better. June 2, 2014
Rated 5.0 out of 5.0 by Friendly staff and very accomodating... I'm a Widener University School of Law student taking classes for four weeks/3 days a week and thought I'd try the Holiday Inn for the first week, and pending the outcome, perhaps I'd book for the following three weeks.. Long story short, I was very pleased with my accommodations and the staff is very pleasant... Needless to say, I booked the following three weeks... June 1, 2014
Rated 4.0 out of 5.0 by Fantastic Customer Service The customer service from Shanell was fantastic. I love the usb/outlet on the nightstand, one should be added to every hotel room! June 1, 2014
Rated 3.0 out of 5.0 by Dogs in any room, 1 elevator, disinterested staff Really disappointed in this holiday inn express. Staff was cold and unhelpful when I voiced my concerns about pets being in any room and 5th floor (yeah, right, dogs are holding it in while they wait for the one slow elevator). And the room stank of febreeze - to cover up dog urine? Did not get offered points when we checked in. Just an unpleasant stay overall. May 29, 2014
Rated 5.0 out of 5.0 by Good place to stay and work Good place to stay & work. Friendly service. Clean and comfortable rooms. Accept pets. Price is average for the area and hotel chain. May 25, 2014
Rated 5.0 out of 5.0 by Helpful staff We had a great stay. When I went to check out there was a discrepancy in the bill . Shanell looked at my reservation and corrected the problem right then, even apologizing that it took a couple of minutes to do it. She was friendly and took care of things. The hotel was nice and we had a great time. Thanks for being so attentive to our needs. A special shoutout to Shanell for being so professional and positive. May 19, 2014
Rated 1.0 out of 5.0 by Old Building Previously a Comfort Inn with lots of smoke odor. If you can't stand the smell of the stench left by cigarettes, do not go to this hotel. We had to look at 3 rooms before taking the last one, because it was so late at night, and we were exhausted. The road noise is awful. Very dated. May 5, 2014
Rated 5.0 out of 5.0 by Need better eggs The breakfast items were good, except for the eggs. I have stayed at another Holiday Express and their eggs were bad also. Have someone scramble real ones. Thanks, Jim April 24, 2014
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