Rated 4.2 out of 5 by 330
Rated 5.0 out of 5.0 by aruba2012 Good Location
Nice location, close to Hershey and the Capital. Family was looking forward to the outdoor pool and was disappointed. The water was dirty and quite cold. Nobody went swimming. Beds comfortable and breakfast was good.
June 26, 2016
Rated 5.0 out of 5.0 by horseman1 great room even better service
Wendy and Michele provided excellent service as well as the trainee that Michele was overseeing
June 24, 2016
Rated 4.0 out of 5.0 by GS The Road Warrior Decent, clean and worth to stay at
Nice and clean with nice and helpful staff.
Breakfast is a 'soft point' at all the lower-rate hotel, so nothing to do with this specific hotel.
I will come again!
June 19, 2016
Rated 1.0 out of 5.0 by DaRufzNFya Poor service. Room not cleaned.
Horrible service. I called the front desk on the evening of June 18th to complain that my room was not cleaned (e.g., beds not made, towels not replaced, etc.), while my family was gone for the day, and all the rude front desk representative said was "And". Not even an initial "I'm sorry. Is there anything we can do or I'll make sure to speak to the housekeeping staff." It wasn't until I started to get upset that the front desk representative finally offered to have someone clean our room; however, what good does that do when my family is already in the room for the night.
In addition, we had to get our room keys re-enabled a couple of times and, every time we went downstairs, we had to wait quite some time for someone to show up at the front desk.
My family travels and stays at several hotels many times throughout the year due to their sports activities, and this is the first time I've complained about a hotel in years.
June 18, 2016
Rated 2.0 out of 5.0 by ksamples Needs updating
This hotel needs a complete updating. Poor value for what it was.
June 15, 2016
Rated 5.0 out of 5.0 by JLaar A perfect place to stop for the night
Proactive friendly staff make staying here a pleasure. Clean, quite rooms and well kept common areas. Breakfast area with well attended to. Food was fresh. Coffee was hot.
June 14, 2016
Rated 5.0 out of 5.0 by d5439 review
was fine and I find filling these tyoes of things annoying
June 13, 2016
Rated 4.0 out of 5.0 by nDad63 Tournament Stay
For a hotel that is getting ready for a major remodel this was nice. Most everything was in working order. The elevator was broken by the service techs and that was out of the hotels control. The biggest problem I had is the guests who felt it allowable to let their children run the halls after 10pm while the adults drink and hold loud conversations in the halls. Again not the hotels fault, I called the front desk and let them handle it and it stopped. It will be nice to see when the renovation is done next year.
June 3, 2016