Rated 5.0 out of 5.0 by judika clean
The room was so clean..... I was very happy to see the clean rooms the halls lobby pool area all clean .....great location we had a great time.... we had only two concerns everyone was great except on lady at the desk at 1st we thought maybe she was just having a bad day let it go then the bad day led to another.... I asked her about breakfast and food allergies for my daughter not helpful at all would not even get us the ingredient of the breakfast food...All is all we had a great time everyone else was great.... Have never been in a hotel were they did not make the beds tho.... not a problem just have never seen that.....
May 21, 2013
Rated 5.0 out of 5.0 by Alex43 A pleasant stay
The hotel is a completely refurbished property and is very modern and comfortable. The furniture and amenities are up to date and the bed was very comfortable. I got a walk-in coupon rate which was a great value. Even at full price the hotel is a good value. The staff was friendly and we had a great stay. There is a mall a few exits down the Interstate where there is a choice of good restaurants.
May 15, 2013
Rated 5.0 out of 5.0 by merleb Very Helpful Staff
My stay at this location was a very good experience. The staff were very helpful. I had a little trouble connecting to the internet with my personal laptop. The staff, including the manager, came and helped me by phoning the internet service provider. I was soon connected. I was impressed with what they did for me.
May 14, 2013
Rated 5.0 out of 5.0 by Tazman Six Thumbs Up
After driving several hours from South Carolina. My wife, daughter and I were pleasantly surprised. Check-in was speedy. Breakfast the next morning was a delight. Plus with the proximate to Hershey Park, we have already made plans to return next year.
May 5, 2013
Rated 5.0 out of 5.0 by Swagner Great stay
This is a great hotel. The property is well maintained and staff is very friendly. Rooms are very clean and comfortable. I love the lighted headboards,
May 3, 2013
Rated 3.0 out of 5.0 by PlatinumPCMember Manager says they don't participate in Priority Club Program
We stopped randomly at this hotel on our way South. We are Platinum Priority Club Members who normally plan our stops, but we were being adventurous. We were not greeted as such after I gave them our Priority Club number, nor were we upgraded. In fact, our room smelled like it had been smoked in and when we complained the manager said it had been treated. When my husband asked the next day about the Priority Club (since they had a sign on the desk which said "Welcome, Priority Club members!") he was told that this hotel did not participate in the program. Funny, seeing how I have now checked out my account and found some points credited for staying. This hotel seems like it was nice when it opened, but it is not being kept up to the level it should be. Personally, I think all IHG hotels should have to participate in the Priority Club program, and held to the high standards of the hotels I frequent because of the IHG branding.
April 29, 2013
Rated 5.0 out of 5.0 by Dee1234 This HI is my best one so far!
I absolutely loved my stay at the HI Harrisburg. The room looked great, fresh and clean. The decor is contemporary and looks good. I didn't at all mind the smaller vanity... There where lots of room on the shelf below. One constructive criticism though. If I owned this place, I would have a good talk with the guy working at the reception (4/19th at 6pm) so he can great people in a nice genuine way. I want to add that his female colleague was of good help to answer my questions and needs (while he was the one checking me in..)
April 25, 2013
Rated 5.0 out of 5.0 by KMike2 Bathroom
Found vanity very small - no place for toiletries for this couple. How many people bother taking the hairdryer out of the bag? I guess we'll downsize to toothpaste and toothbrush next trip.
April 24, 2013