Rated 4.5 out of 5 by 489
Rated 5.0 out of 5.0 by Verified Reviewer nice hotel
The only complaint that I have is the mattress is very firm. For me that is not what I prefer. But the room was clean and the staff was friendly, all things in the room were in working order..
June 23, 2016
Rated 5.0 out of 5.0 by Liberty Lax Comfortable bed and very kind staff
This hotel was a pleasant surprise! It was very clean and comfortable. The staff was helpful and kind. The breakfast offerings were good… and it was helpful that serving began early.
June 15, 2016
Rated 5.0 out of 5.0 by mskirby1 great hotel
the front desk clerks in the evening and morning were very friendly and helpful. Also= enjoyed the breakfast, food was good and tasteful
June 14, 2016
Rated 5.0 out of 5.0 by BillS79 Great Hotel
Clean quiet room, very good breakfast
right off the highway
June 6, 2016
Rated 5.0 out of 5.0 by ARust1949 Great Stay
Very close to Hershey. great hotel. Clean good attentive staff. Good value for money
June 5, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Clean quite room
The room was very clean. Bathroom was very clean. Only spent the night from being on a road trip. Bed was comfortable and had a good night sleep.
May 31, 2016
Rated 4.0 out of 5.0 by Barb/nurse Great Room and comfort
Great comfortable stay. Comfortable sleeping. Would have liked to see the Roots Sports TV cable site for viewing of the Pirate/Penguins games.
May 27, 2016
Rated 3.0 out of 5.0 by WaltVB Not what I'm used to
I recently spent two nights at this property and was less than impressed. I am used to a certain level of comfort and experience when staying at HIEs and this place just didn't cut it. Being a Platinum Elite member I am used to being offered a nice if not upgraded room. I was informed there were no upgrades available and the room I got was right next to a loud elevator on the second floor of a three story hotel. It cycled up and down well into the night and early morning. Add that to a very noisy AC unit and sleeping was difficult. In spite of that I managed to get to sleep only to be awakened by housekeeping banging the door open around 8:00 AM. Other issues were the tub is very narrow and the bottom slippery. It also didn't drain well and you wound up standing in ankle deep water by the end of your shower. On checkout I mentioned these and other things and was told they were sorry but there really wasn't anything they could do since I was staying on points. Isn't that what they are for? To use? Bottom line, don't waste your time at this place. They are about something, but I'm not sure it's the customer.
May 25, 2016