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Rated 4.4 out of 5 by 265 reviewers.
Rated 4.0 out of 5.0 by Isolated and not This property is fairly nice. The interior and exterior are well kept up, the rooms very nice and updated. Everything is clean and tidy as would be hoped for and expected. It's a bit out of the way even though it's right off the interstate - not a lot of things around the hotel EXCEPT more truck stops in one location than I've even seen. So dining is limited - a McDonalds, Denny's and truck stop fair within walking distance. But despite the huge amount of trucks, you don't notice them in the hotel. It really has the potential of being loud and obnoxious and it's just the opposite - quiet and pleasant. If you're looking for a property with lots of sights and things to do, keep driving. If you're looking for a clean, quiet place that's easy on/easy off, this hotel ha a lot to offer. I'd stay here again on a trip to the area. July 12, 2014
Rated 5.0 out of 5.0 by Special book lites for each side of the bed! We had a good one night here and liked the decor with all the extras for the modern technology. Breakfast was great-lots of options. Convenient to I-81. July 10, 2014
Rated 5.0 out of 5.0 by room room was too expensive! The bathroom set up is not convenient. sink is outside of the bathroom. heard a lot of noise from hallway and upstairs July 10, 2014
Rated 5.0 out of 5.0 by Excellent service, clean, tidy, neat hotel apearance. Will stay again EXCELLENT customer service, superior hotel appearance and quality, one of the best hotel stays in over 50 in the past two years. July 10, 2014
Rated 5.0 out of 5.0 by LOVE LOVE LOVE IT! My husband and I stayed here with our 4-yr old daughter. Great property: great décor, great location, awesome breakfast included, and nice indoor swimming pool. One staff member went above and beyond for us. On the morning of our departure the pool wasn't supposed to open until 9a but at 830am we were looking around the pool area (which was locked), and the Pool Maintenance Guy was doing the morning prep "routine" in the pool area, saw us, and allowed us in for a swim. My daughter was SO EXCITED. THANK YOU for the special consideration. What a great way to start off our day! July 9, 2014
Rated 3.0 out of 5.0 by Ok for the money We chose this hotel due to the proximity of its location to Hershey Park. Location was ok - about a 10 min drive to the park and area attractions. Hotel smells like chlorine when you walk in - overpowering near the breakfast area. We were traveling with 2 toddlers. Room size was decent for the 4 of us. Beds were comfortable and room was ok. Breakfast was adequate. Would I stay here again? Eh? Probably would spend more money to stay closer to attractions. Hotel is fine for people just passing through. July 8, 2014
Rated 5.0 out of 5.0 by great stay close to hershey park clean hotel nice breakfast really good beds for a good night sleep July 8, 2014
Rated 4.0 out of 5.0 by Good Experience The staff was very friendly and helpful. The hotel was convenient to Hershey with all the visitors. The walls were very thin; crying kids next door seemed like they were in our room; when they hit the wall things on our side rattled. The pool area was clean but the pool needed to be cleaned too; lots of stuff near the bottom drain and was a light shade of green. The hot tub was the right temperature but the jets were not working. Free breakfast was ok; nothing great. The pancakes and waffles were the toaster variety which is ok except only 2 of the slots in the 4 slot toaster worked. With a little effort these issues could have been resolved. Overall these issues are not enough to keep us from visiting this hotel again next year when we visit Hershey. July 7, 2014
Rated 5.0 out of 5.0 by Friendly Front desk is very friendly and very responsive to one's needs. July 6, 2014
Rated 3.0 out of 5.0 by Recent Stay The rooms could have nicer bathrooms and more storage space. The staff was very helpful. July 4, 2014
Rated 4.0 out of 5.0 by NICE HOTEL This was my second stay at this hotel. My first stay was excellent across the board. My second stay was very nice but what a difference it makes with the person behind the desk. My IHG Membership was not acknowledged. Welcome Bonus points not mentioned. The front desk agent was simply going thru the motions of her job without a care in the world. Less than three words spoken. Did not inform me of breakfast times, etc. I will still return to this hotel because the hotel itself deserves recognition. Nicely decorated, newly renovated rooms with great firm mattresses. Just a shame that personal touch was ignored. July 3, 2014
Rated 5.0 out of 5.0 by Great facility; too close to HersheyPark We always try to stay at Holiday Inns because of the quality we always get. This was a typical stay - everything was perfect except for one problem. It was extremely noisy because of kids yelling late at night and early in the morning. They were obviously keyed up about the amusement park. Fortunately, it only lasted a short time. It's amazing that parents don't keep the noise down in a motel. July 3, 2014
Rated 5.0 out of 5.0 by Great service The staff was very friendly, helpfull, and nice. I would recommend this hotel and would stay there again. July 1, 2014
Rated 5.0 out of 5.0 by Great place to stay when going to Hershey Park. This was the best HIE I have ever stayed in. The room layout was a little different from other HIE rooms. I loved how the sink was outside of the bathroom. It made getting ready so much easier. The comp breakfast was good too. Only a short 10 minute ride to Hershey Park. Will definitely stay in this place again. June 30, 2014
Rated 5.0 out of 5.0 by GREAT STAY Excellent customer service. I was greeted by a very pleasant Front Desk Agent. Very clean hotel. Very nice rooms. Beds were the best I have experienced in any IHG property. The hotels renovations put this property at the top of my list for my Hershey getaway. June 20, 2014
Rated 5.0 out of 5.0 by Amazing Hotel at an Amazing Price! We stayed here for 2 nights during a recent family vacation. The hotel met all of our needs, and then some. Kids loved the pool and the breakfast gave lots of options. Seven miles and a straight shot to Hersheypark. There were also several dining options nearby. The room was very clean and the staff was extremely friendly and helpful. Will defintely return if we are ever in Harrisburg again. June 20, 2014
Rated 5.0 out of 5.0 by Great Hotel Highly recommend. The rooms were very modern and clean. The staff was very helpful June 19, 2014
Rated 5.0 out of 5.0 by Guests requests honored Stayed 5 nights while vacationing and using Harrisburg as my base while visiting several spots in central Pennsylvania. Requested to have a room on the top floor at the end of the hall where it was quiet. Erin took good care of me and fulfilled my request. Had a nice, restful place to go back to every night after running around during the day. The staff was very friendly and the hotel was very clean. Would HIGHLY recommend this location. Thanks again Erin! June 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel Great location and easy access to Harrisburg, Hershey and Lancaster. Room was nice. Bed was comfortable. Walls were too thin though! Could hear someone snoring in the room next door all night. Bathroom had some long black hair on the floor and on the shower wall. Kinda grossed me out but other than that it was clean. June 16, 2014
Rated 2.0 out of 5.0 by AC not working correctly AC not working correctly and ask front desk to have checked and got a reply of when checked not working to full capicities but not sure why. Said room was cool but when I went back up to room the lobby was cooler than the room. After that I checked out early because no other king room available. Went to different hotel because of issue June 16, 2014
Rated 5.0 out of 5.0 by Great hotel Second time we have stayed at this hotel. It's very nice, clean and quiet. June 12, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff and Good value for the cost The staff here were super friendly and very helpful. Hotel and rooms clean and comfortable. If I had a complaint it would be that the bathrooms are on the small side (a little tight fit if you are helping kids bathe, etc.).Overall, hotel was good. I would return if I'm in the area again. Only a 10-minute drive to Hershey Park. June 11, 2014
Rated 4.0 out of 5.0 by comfortable bed the bed was very comfortable but the pillows were way to soft for my liking,breakfast was delicious and saved me time from stopping somewhere else to eat June 10, 2014
Rated 1.0 out of 5.0 by Not a good experience Our room was dirty. Breakfast was average at best and they ran out of coffee twice. Also I accidently left an item in the room and it could not be found. I was very disappointed in this place. June 7, 2014
Rated 5.0 out of 5.0 by Great location Great location to get to surrounding areas such as Hershey, Lancaster, and Columbia. We felt safe here. The breakfast was good. The staff is friendly. June 6, 2014
Rated 4.0 out of 5.0 by Highly satisfactory except The room was highly satisfactory except for the voice carrying from the adjoining room. The desk attendant was helpful and breakfast options were good. June 5, 2014
Rated 5.0 out of 5.0 by Excellent Close to Hershey Park-about six miles, easy drive. I have stayed at many Holiday Inn Express and other brand properties. This is one of the best for purposes of a clean comfortable place to stay the night. June 4, 2014
Rated 5.0 out of 5.0 by High Quality Accomidations I have visited a number of Holiday Inn Express locations and believe the Harrisburg NE location is a high quality example of the best the brand has to offer. The staff was very friendly, knowledgeable and helpful. I will stay there again anytime business brings me to that area even if that business is half an hour from the hotel. Given that I never think that anything is perfect, my only suggestion for improvement is, add a pan cake machine, often found in Holiday Inn Express units, to the breakfast line up. June 2, 2014
Rated 4.0 out of 5.0 by Weekend get away The hotel overall was great just like the other Holiday Inn Expresses I stay in on numerous occasions. But this time the hotel was fairly full and the hotel did not adequately staff the breakfast time and area. Many of the breakfast items were low on supply or availability at the time I visited which was 45 min before it closed. I believe the hotel should have relaized the number of adults and kids staying in the hotel. I really missed having hot sausage gravy for the biscuits. May 29, 2014
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