Rated 4.1 out of 5 by 50
Rated 5.0 out of 5.0 by Johnsona Dr.
Excellent consistency and saying more and say more, and more.......
June 10, 2013
Rated 4.0 out of 5.0 by Terry560 Great Place to Stay
Great Staff. Clean and comfortable rooms. Ran out of coffee in lobby on Saturday afternoon and never replenished it. I would recommend this hotel to all of my friends as a good, friendly place to stay.Only complaint is that after 3 nights there I really didn't feel that much smarter :-)
June 5, 2013
Rated 5.0 out of 5.0 by Illini3 Great Service
The staff was very friendly and helpful! They made our early check-in possible and the room was very clean and comfortable.
May 4, 2013
Rated 2.0 out of 5.0 by Cakerator Not the best visit
This is a regular location I frequent for business, and though I normally have an excellent experience, this one was not. First, the room I requested with one bed was not available and was forced to take a room with duel queen beds. I'm traveling alone and prefer to have a lounge chair and room to move rather than an extra bed taking up the space. The hair dryer supplied in the bathroom was cracked in two places on the end, and someone tried to 'repair' it by putting a piece of cloth tape on the cracks. Please remember: adhesive coatings melt with heat! To add another level of grossness - the handle of the dryer was covered in a yellow-ish sticky material that reminded me very much of snot! My bathroom was not cleaned or wiped down during my visit, as evident by the hair left behind from my morning showers that accumulated over my four day stay. The queen beds were quite uncomfortable, although I did sleep on each one - I normally request a single king bed. Pillows were not great - and my room was right beside the White Castle in which someone that works there on 3rd shift decides to rev his souped-up car at odd intervals of the night.
The front desk staff and breakfast were terrific as usual! It feels like the details of my visit were left out this time #the bathroom was gross!#.
May 1, 2013
Rated 4.0 out of 5.0 by DKagain Nice place on way to Indy from Cincy
Friendly Staff and clean halls, rooms and etc. Older hotel but well updated and kept. Rate was a little high, but area was booked up so rate jumped.
April 16, 2013
Rated 5.0 out of 5.0 by DiamondJim65 Great Service
Josh was very friendly and helpful. Helped me with my priority number, finding a good restaurant and a very good, quiet room.
April 3, 2013
Rated 5.0 out of 5.0 by Azura Easy to deal with and Great Location
Thank you for great service !!!
Easy to deal with and great location.
March 26, 2013
Rated 5.0 out of 5.0 by BlueSparrowPhotography I Don't Stay Anywhere Else
I stay in this hotel a LOT. It's a great center meeting location for my job (photographer/stylist) so I can have my clients over without feeling super cramped. Plus the staff is ALWAYS amazingly friendly.
January 8, 2013
Rated 4.0 out of 5.0 by Bigjojo Happy to have a nice hotel in Harrison
I felt like this hotel lacked some amenities due to the size. The front desk staff tried to charge us extra for our daughter even though we make a reservation on line with the correct information. We stayed at 3 hotels this trip and this was the most expensive with the least to offer. We paid less in both IL and iA, then in Harrison. We would stay again, because we have family in the area. Would like a hot tub and a warmer pool.
December 28, 2012
Rated 5.0 out of 5.0 by AMom Great breakfast staff
We stopped overnight on a long road trip. Shelly, who was in charge of the breakfast area, was the hardest working employee whom we encountered on our entire trip! Our stay was guaranteed to end on a positive note with her as our last employee interaction. She kept up with the flow of people during breakfast. No one had to ask for anything to be replenished, and she emptied the garbage during the busy crush!
November 30, 2012
Rated 5.0 out of 5.0 by Mark761 Keep up the great work!
Clean, comfortable, well appointed rooms. Very friendly, helpful staff, and good location for travelers. The manager reception is a nice touch.
October 28, 2012
Rated 1.0 out of 5.0 by Kindasorta Bait and switch
When booking I was told that I would be placed in a suite as there were no King rooms available, on arrival I was placed in a nauseating smelling Handicap room that even had a 'Glade' air freshner plugged in the wall. They knew it smelled. Manager conveniently disappeared. Pretty poor service for a long time Platinum level rewards member. And I didn't even get a phoney apology.
Will never stay there again and strongly recommend others keep driving.
October 21, 2012