Rated 4.4 out of 5 by 143
Rated 4.0 out of 5.0 by Cincy123 Only hotel in the area
As the only hotel in the area, the HI Express is a reasonable choice. 2 people in my family found the beds to be somewhat uncomfortable, while the other 2 had no complaints. The included breakfast is a good deal with a good variety of choices for the whole family, but I found the premade "omelet" eggs with mystery cheese a bit off-putting. Had trouble keeping the room cool, but that could have been user error.
October 2, 2014
Rated 5.0 out of 5.0 Great visit to the Holiday Inn Express Cinci West
We were close enough to my sisters house that we were able to travel back and forth without really knowing the area of Cincinnatti - Breakfast was outstanding and there was plenty of food at all times. The rooms were clean and well maintained. We will visit again since my sister only lives ten minutes away.
October 1, 2014
Rated 5.0 out of 5.0 by Tuiner Great stay.
The building is well maintained and comfortable. The staff was friendly and helpful. The room was clean and comfortable. This is the second time that I have had the opportunity to stay at this hotel and when in the area again I will definitely stay here again.
September 27, 2014
Rated 4.0 out of 5.0 by Deb! Amazing staff!!
From the front desk, to the dining and housekeeping this Holiday Inn was wonderful. They meet every need and more!!!
September 26, 2014
Rated 5.0 out of 5.0 by janie0308 Great service and comfortable accommmodations
We were in town just for one night and appreciated the friendly and efficient front desk staff and comfy room. We had a king room, and we were pleasantly surprised at the size of it - the vanity and bathroom area was huge, and allowed us to get ready without stepping over eachother. Good experience overall.
September 25, 2014
Rated 5.0 out of 5.0 by mickey0023 amazing stay
The hotel and staff were very refreshing and it was a great stay!! I was in town for business and it made it easier to be away from home...the staff made you feel very welcome. The breakfast choices were great. I would highly recommend this hotel to others.
September 22, 2014
Rated 4.0 out of 5.0 by DianeZzzz Clean and comfortable room
I was quite happy with my stay at the Cincinnati Holiday Inn Express. The room was attractively decorated and very clean. I found it to be very quiet and the bed was comfortable. I would stay there again.
September 17, 2014
Rated 5.0 out of 5.0 by klsp very nice facility and easily accessible
This was close to the interstate and close to other shopping / grocery areas. Staff was very friendly and cheerful. I will use this Holiday Inn again when we have another family get-together and will encourage everyone else that travels from out of state, to stay there with us.
September 13, 2014
Rated 5.0 out of 5.0 by Indy Girl Comfortable bed and great service
Great location, very nice staff, excellent accommodations.
September 10, 2014
Rated 5.0 out of 5.0 by BG2905 Great place to stay in Cincinnati
We enjoyed our stay here. It was very nice and clean and we enjoyed it very much. Easy to find and close to shopping. What more could you want?
September 8, 2014
Rated 4.0 out of 5.0 by DAW12 Getting better
We have been staying at this property since before it was an HIE, so have a lot of experience with it. We request the same room/suite each time and they are getting better at having it in their system. This last stay was a short one but we generally spend at least 10 days a year in this property. There has been consistent improvement over the past few years. However, it is not the best HIE we have stayed at. Its advantage is that it is the only hotel in this area of Cincinnati so gets lots of groups and generally has a lot of workers living on the premises while they are on job assignments.
September 7, 2014
Rated 5.0 out of 5.0 by MiamiUAlum Overall Pleasant Experience
This was a repeat visit. I've chosen this hotel for its convenience, cleanliness and appropriate amenities, pleasant staff, and overall value for money. While not a five star facility it totally meets my requirements and I will continue to use it when I'm in the area.
September 6, 2014
Rated 4.0 out of 5.0 by dafarris staff friendly
The rooms were outdated and smelled but the staff was friendly. The rooms were very quiet and the breakfast was above average.
September 5, 2014
Rated 5.0 out of 5.0 by dmp56 Comfortable room
Enjoyed my stay in Cincinnati...Will return to the Holiday Inn in the furture...........................................
September 4, 2014
Rated 3.0 out of 5.0 by tcdxn Overall Problematic
First room was not ready; furniture was on the bed
Second room felt damp and muggy
Wireless Internet was not available
Bathroom door handle was broken and would not lock
Two clerks were confusing about first room issue; one was calling housekeeping to fix room; other clerk started assigning me a new room
September 3, 2014
Rated 5.0 out of 5.0 Great Hotel In NW Cincinnati, Ohio
I had a great stay at this hotel. I will stay here again, and will recommend to others........Charles took my reservation and he provided an exceptional check-in experience. He has that "WOW" guest service delivery down to a science!!!!
August 31, 2014
Rated 5.0 out of 5.0 by c261 Nice place
Other than a overly firm matress and having a very hard door to open the place was great. The staff was very helpful.
August 29, 2014
Rated 5.0 out of 5.0 by Northern Ohio guest Nice place
Good place for the value and location. I would recommend staying here.
August 28, 2014
Rated 5.0 out of 5.0 by SCSA Outstanding staff
The purpose of this trip was for a 12U girls soccer tournament. The hotel staff washed the teams uniforms and made the team cookies. Outstanding service. Thank you.
August 27, 2014
Rated 5.0 out of 5.0 by Indyjtm A good nights sleep
Check in was fast and friendly. The room was clean and comfortable. The breakfast room was the best I have ever been in. The food was very good.
August 27, 2014
Rated 4.0 out of 5.0 by OhioSnowbird Great location for touring Cincy!
Our checkin went smoothly although the desk staff was less than enthusiastic. We did arrive a while before the time stated on our confirmation and room was ready which we appreciated.
Our room was comfortable and full of amenities. The breakfast in the morning was very good and dining area was bright &
We definitely would stay at this Holiday Inn Express again if in the Cincy area.
August 25, 2014
Rated 4.0 out of 5.0 by MorganKM Great room for price
My husband and I thoroughly enjoyed our stay. The only complaint we have is that the king sized bed was too short for my husband. He is six foot eight and we have a king sized bed at home and he has room to spare, but the bed we had was a few inches short and his feet were hanging off the edge even with his head touching the headboard.
August 24, 2014
Rated 5.0 out of 5.0 by Jovijunkie Great Property
Friendly staff, clean rooms and great breakfast for the price.
August 22, 2014
Rated 4.0 out of 5.0 by SKG101 Excellent stay
We stayed here for one night and had a great time at this hotel. Staffs were amazing and the room was very clean and bright.
August 21, 2014
Rated 4.0 out of 5.0 Attempted Truck Theft
I was parked right next to the handicapped. The security camera happen to be aimed right at that direction. An attempt was made to steal my F250 by pulling the key sleve and steering column sleeve. Wires were cut but luckily the dummies cut the wrong ones to start it up. This happened between 11:00pm and 4:30am. The night employee called 911. The officer showed up and was to fill out a report after taking my info. The truck would still start with my key. The employee said the manager would watch the video and see what, who, etc. I have not heard anything from the manager. This happened Sunday night, 8/17/2014. The steering column bottom plastic cover had been ripped out so I left that for fingerprinting.
August 21, 2014
Rated 5.0 out of 5.0 by Bob96 Great Stay
Staff are amazing and friendly Highly recommend this location
August 21, 2014
Rated 5.0 out of 5.0 by KRTraveler Super Stay
I was looking for a place to stay with no reservation, unplanned trip to the area. I was extremely pleased they had a vacancy, reasonable rate and excellent location. The property was immaculate and staff very friendly and professional.
August 20, 2014
Rated 4.0 out of 5.0 by dmonroe814 Not enough padding on bed
Laying on top of the bed was fine. When I got under the comforter, the bed lacked padding and felt like I was sleeping on the bare mattress springs. Rest of the experience, cleanliness, staff quality, and food was very good.
August 19, 2014
Rated 5.0 out of 5.0 by pepper8188 Outstanding Service and great hospitality
From the time we hit the front door everyone was helpful, pleasant and sincere in making sure our stay was 'Top Notch'. The rooms fresh and nicely decorated. Linens fresh and clean. Happen to arrive on a Thursday where the hotel hosted light refreshments. The homemade Chicken and Dumpling were outstanding. Hats off to the cook.
Staff went above and beyond in making sure everything was just right. I can't rave enough about the staff--they were so wonderful.
Special thanks to Diane who was busy assisting at the front desk and made sure every guest was acknowledged immediately upon entering the hotel.
Nice work team...
August 18, 2014
Rated 5.0 out of 5.0 by Kings Island Visitor Best Hotel Experience Period
Shortly after we arrived at the hotel, my wife and my two kids were greeted in the hallway by an employee that invited us to a "Meet and Greet". The Hotel was hosting a gathering in a small area on the second floor with free food and snacks for the kids. I have never run into anything like this before and it was well received.
We had some issues with my credit card being authorized due to an error the previous hotel we'd stayed with had caused. The front desk employees worked with us patiently to help get the issue resolved.
The location of this hotel is great. There are plenty of restaurants nearby and even a department store across the street with a Starbucks in it for an early morning coffee. The outside of the hotel is exceptionally well kept. While we were there we witnessed what we believed to be management reviewing the grounds. It was reassuring to see there was this level of care.
The only "con" if you call it that was that we were staying there to enjoy Kings Island and Soak City. The hotel is about 25-30 minutes away and there were many other hotels closer. We did not check carefully enough on this detail before booking.
At the end of the day, this hotel is a great choice and we would recommend it to anyone.
August 18, 2014