Rated 4.5 out of 5 by 114
Rated 1.0 out of 5.0 by Picky about carpet bad experence
I stayed at this hotel before and got a good room. But this time I used my Chase free night and I got the worse room in the hotel. It was so noisy it woke me up during the night, something to do with the plumbing in the wall.The bathroom needed remodeling and not enough light in bathroom and it was not in the best of shape. Some of the furniture needed dusting. If I had to pay for this room I would have asked for my money back and went somewhere else. I will give this hotel one more chance and if I get another room like this I will never use it again
July 20, 2014
Rated 5.0 out of 5.0 by majz Nice Hotel
Nice room and very quiet. Comfortable beds with good internet connection.
July 19, 2014
Rated 5.0 out of 5.0 by Irish Mrs Great Staff
Your staff, especially manager Zachary, is exceptional. Zachary got us a hot cup of tea with milk, not creamers, when we checked in late in the afternoon.
He provided us with excellent restaurant choices and found a phone charger when ours broke.
The facility is very clean, quiet, and comfortable.
July 16, 2014
Rated 5.0 out of 5.0 by mbrewer76 Great Service
As soon as we checked in, the front desk manager was more than helpful. The check in was fast and we got to our rooms almost instantly. The ac unit was complicated to set, so the manager came in and got it working for us. We were provided with extra pillows and blankets for our children. Breakfast was nice. Since it is a free full breakfast, it saves quite a bit of money.
It was 4th of July weekend and the hotel was booked, so we had to get a smoking room. Although I knew we had a smoking room, in my opinion, they could've vented the room better so it didn't smell like an ashtray. We kind of got used to it though.
All in all we had a very pleasant stay and if we are ever back in that area, we will stay there again.
July 15, 2014
Rated 2.0 out of 5.0 by Veronica1154 Poor Room Conditions
My initial room smelled of smoke and the room I was changed to wasn't much better. It was very humid and had a musty odor. I was in the middle of a long road trip and just wanted some rest so I didn't make another trip to the front desk for a third room. I would not stay here again.
July 15, 2014
Rated 5.0 out of 5.0 by EIba Pleasantly surprised
I was extremely pleased with the Service, Staff and amenities offered at this hotel. Conveniently located with easy access to I-81 and Rt. 11. Breakfast was great and of course FREE! Love the pancake making machine... pancakes roll out perfectly!
July 14, 2014
Rated 4.0 out of 5.0 by Dew2 One person can make a difference
For our stay, Zach made all the difference. First. Zach is the first person in 5 stays who recognized us as club members. A storm
Had cause a power outage before arrival. The elevator was out of order. We had lots of luggage and Zach put us on the dreaded 1st floor. However, This turned out to be fine. Thank you Zach.
Breakfast was just okay, eggs were over cooked and tasteless. Check out was a non-event. Zach made the difference for us.
July 13, 2014
Rated 5.0 out of 5.0 by FrannieVE Welcomed guest and great value
We recently discovered Holiday Inn Express and find it to be a great value with excellent employees in every one that we have visited. The staff have been genuinely welcoming and knowledgeable about their area. We have found some excellent non-chain restaurants based on their recommendation.
July 9, 2014