Rated 4.5 out of 5 by 120
Rated 5.0 out of 5.0 by Irish Mrs Great Staff
Your staff, especially manager Zachary, is exceptional. Zachary got us a hot cup of tea with milk, not creamers, when we checked in late in the afternoon.
He provided us with excellent restaurant choices and found a phone charger when ours broke.
The facility is very clean, quiet, and comfortable.
July 16, 2014
Rated 5.0 out of 5.0 by mbrewer76 Great Service
As soon as we checked in, the front desk manager was more than helpful. The check in was fast and we got to our rooms almost instantly. The ac unit was complicated to set, so the manager came in and got it working for us. We were provided with extra pillows and blankets for our children. Breakfast was nice. Since it is a free full breakfast, it saves quite a bit of money.
It was 4th of July weekend and the hotel was booked, so we had to get a smoking room. Although I knew we had a smoking room, in my opinion, they could've vented the room better so it didn't smell like an ashtray. We kind of got used to it though.
All in all we had a very pleasant stay and if we are ever back in that area, we will stay there again.
July 15, 2014
Rated 2.0 out of 5.0 by Veronica1154 Poor Room Conditions
My initial room smelled of smoke and the room I was changed to wasn't much better. It was very humid and had a musty odor. I was in the middle of a long road trip and just wanted some rest so I didn't make another trip to the front desk for a third room. I would not stay here again.
July 15, 2014
Rated 5.0 out of 5.0 by EIba Pleasantly surprised
I was extremely pleased with the Service, Staff and amenities offered at this hotel. Conveniently located with easy access to I-81 and Rt. 11. Breakfast was great and of course FREE! Love the pancake making machine... pancakes roll out perfectly!
July 14, 2014
Rated 4.0 out of 5.0 by Dew2 One person can make a difference
For our stay, Zach made all the difference. First. Zach is the first person in 5 stays who recognized us as club members. A storm
Had cause a power outage before arrival. The elevator was out of order. We had lots of luggage and Zach put us on the dreaded 1st floor. However, This turned out to be fine. Thank you Zach.
Breakfast was just okay, eggs were over cooked and tasteless. Check out was a non-event. Zach made the difference for us.
July 13, 2014
Rated 5.0 out of 5.0 by FrannieVE Welcomed guest and great value
We recently discovered Holiday Inn Express and find it to be a great value with excellent employees in every one that we have visited. The staff have been genuinely welcoming and knowledgeable about their area. We have found some excellent non-chain restaurants based on their recommendation.
July 9, 2014
Rated 5.0 out of 5.0 by adam7892 dependable quality
I have been staying at this hotel for business in the area for the last three months and have stayed in a number of rooms and they are all well maintained and taken care of.
July 8, 2014
Rated 5.0 out of 5.0 by Sk8188 tired of driving
We were on the way home from a lax tournament at Lehigh University and were tired of driving.
Pulled in at 10:30 PM and with no reservation, staff provided us a nice room and enjoyed the break from our 13 hour return commute.
July 7, 2014
Rated 5.0 out of 5.0 by CBob13 Great Place to stay
My wife and I enjoy staying at Holiday Inn Express because it gives us a quality nights stay at a reasonable price.
July 2, 2014
Rated 3.0 out of 5.0 by Bobl12349 Somewhat unhappy
I've used this hotel many times, and generally I was very pleased, but this last visit, was not as good. I was not greeted as a rewards member, I had to fix the toilet to make it flush, and for whatever reason, the price was higher by quite a bit and no longer seems to be a good value. Additionally, my wife likes to bath, and the tub did not hold water.
June 29, 2014
Rated 5.0 out of 5.0 by gmom8 good experience
did not get receipt on checkout, other than that, cannot say enough good things...
June 29, 2014
Rated 5.0 out of 5.0 by retired lady Excellent service
The front desk staff went out of their way to make sure I had everything i needed. The best service of my two weeks away.
June 25, 2014
Rated 5.0 out of 5.0 by adam7892 awesome
I have been working in thus area for four months now and I can't imagine staying anywhere else .
June 23, 2014
Rated 5.0 out of 5.0 by romjr Clean, Comfortable, Neat facility with great service.
Accommodations were very nice and clean. The service was great and the atmosphere was very enjoyable. The breakfast provided a good selection and variety of items. The location of the facility was easy to find.
June 20, 2014
Rated 5.0 out of 5.0 by johnwil110 Great access to the mountains
Great value with great access to the Skyline Drive and Blue Ridge Parkway
June 20, 2014
Rated 5.0 out of 5.0 by RC Flyer New Hotel
This is a new hotel! Grounds, lobby and rooms are great looking. It was a pleasure to spent 2 nights at the hotel. It is centrally located and easy to spot from the Hwy. The staff was friendly and helpful.
June 19, 2014
Rated 5.0 out of 5.0 by gerry-berry Friendly and helpful staff
Very easy check-in process. Knowledgeable front desk clerks. Easy to find rooms and everything else we needed. Great choice of shampoo/conditioner/bath gel, and lotion.
June 10, 2014
Rated 5.0 out of 5.0 by BiBiC A great stay
I stayed at this hotel with my 2 children. Was grateful the indoor pool / spa was open until 11 as we arrived late and needed a swim!
At breakfast, the eggs were bad. Once I pointed this out to the breakfast bar hostess, they were removed and replaced.
Overall, a great stay. Will be back.
June 9, 2014
Rated 4.0 out of 5.0 Staff extremely friendly and the room clean and roomie
Just stayed one night but was very pleased with every part of our stay.
June 6, 2014
Rated 5.0 out of 5.0 by MLuc Great staff, clean rooms
Zach was very nice when we checked in. Offered to provide us with recommendations on restaurants or things to do in the area.
We booked a suite because we needed sleep space for 3 children. The extra cost was worth it! I can't imagine having to cram them on a queen for 2 nights. The room was clean and taken care of. Some of the lights didn't work in the room but it wasn't a major issue.
The only issue with the room is the bed is directly across from the air conditioning unit. We needed to keep the air on 63 to keep everyone cool in the room. I slept on the side of the bed next to the unit and I froze both nights. I came home with a cold.
The pool and spa were clean and the kids had a great time. All the windows in the area overlook a semi-truck repair and gas station.
June 5, 2014
Rated 5.0 out of 5.0 by nimo03 One night stay
The staff was very courteous and helpful quick check-in check-out, very nice and clean with an updated modern look, Good quality bath soaps, shampoo, and lotion and clean bath rooms
June 5, 2014
Rated 5.0 out of 5.0 by mar144 Ice machine and elevators
Need an ice machine on each floor. Could use another elevator. Otherwise everything was very good.
June 5, 2014
Rated 5.0 out of 5.0 Buena atención
Muy buena atención en la recepción, tanto al llegar como al salir del hotel. No tienen suficiente fruta en el desayuno.
May 31, 2014
Rated 2.0 out of 5.0 by Brincake CUSTOMER
Always stay here when I'm in town,front desk staff has always been very neat in appearance nice and friendly.And the rooms always looked clean and smelled clean.But when I stayed this time I was very disapointed.The front desk staff wasn't really friendly they seem like they didn't want to be there.They need to work on their appearance and working with the public.I don't know if they used a sour mop but the room smelled like urine and cigarettes and I was in a non smoking room.I still recommend this place I just hope that they clean up their act. But over all still a nice hotel.
May 22, 2014
Rated 5.0 out of 5.0 by Wellsville A pleasure
The staff is top notch and everything else is perfect!
May 21, 2014
Rated 3.0 out of 5.0 by Cotton70 Undesirable location
There is a landfill just across the highway from this hotel and when I walked out of the hotel in the morning the stench was so bad I could not stay outside. The hotel is a fine hotel, it's just that you have to go from the hotel to your vehicle in very bad air, and when you open your vehicle door, you will ride with that smell for a long way.
May 16, 2014
Rated 5.0 out of 5.0 by MMJ6764 Love the beds! Breakfast has good choices. ALL staff very attentive
We stayed here on our way home from South Carolina. Check-in area very nice. Great beds. Breakfast can be light, if you so choose. Holiday Inn Express seems to know exactly what I like for breakfast! Staff were very attentive. Gave us a great recommendation on a restaurant right down the street. Next time I stay, will try the diner next door. Swam in the pool, very warm and used the hot tub too. Overall, a great stay! Very easy to fine off I-81.
May 15, 2014
Rated 5.0 out of 5.0 by Chrisk1171 Excellence in service and comfort
Very happy with our stay, staff was very attentive. Pleasant breakfast every morning and one of the nicest swimming areas to relax at the end of the day.
April 29, 2014
Rated 5.0 out of 5.0 by Dodger1236 Very comfortable and clean hotel
Warm welcome on arrival and very comfortable stay. Very clean rooms and general.
April 27, 2014
Rated 5.0 out of 5.0 by jim32 The staff is pleasant and professional
We have stayed here many times. We enjoy the hotel and the
April 25, 2014