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Rated 4.6 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by I Like the Pancake Machine Really helpful customer service at the front desk--great recommendations on where to go for supper. Excellent room, except I wish the firm pillow was firmer. The breakfast is the best, especially the pancake machine--just like a 3D printer, but edible. November 1, 2014
Rated 5.0 out of 5.0 by Convenient Location in historical area Found the front desk staff at this hotel to be knowledgeable and friendly. The stay at this very clean and efficient facility was a welcome relief after a fairly long day of travel. The location was good for getting a quick refreshing meal late in the day from a local restaurant. Only a few miles from college campuses, historical markers and an interesting town to visit. Convenient to I-81. October 29, 2014
Rated 4.0 out of 5.0 by Comfort Near JMU My room was incredibly spacious and comfortable, easily darkened at night which made falling asleep easy. Aside from one unannounced housekeeping walk in, the hotel staff was amazing, accommodating my need to check in early and being incredibly friendly and helpful during my stay. I was disappointed that the pool was out of commission for maintenance and the oven was broken at breakfast, but otherwise it was a very good stay. October 28, 2014
Rated 5.0 out of 5.0 by GREAT PLACE GREAT STAY, GREAT LOCATION. WAS IN TOWN FOR BRIDGEWATER COLLEGE HOMECOMING October 28, 2014
Rated 4.0 out of 5.0 by Nice, clean room Rooms were pretty clean. Bed was comfortable, slept well. Only downfall was choice of channels, not too much of a variety. Good wifi. October 26, 2014
Rated 5.0 out of 5.0 by thank you nice hotel, I stay at IHG a few times a week this hotel was average compared to others in the chain October 24, 2014
Rated 5.0 out of 5.0 by Great service Overall the hotel staff and comfortable room gave us reason to come back. Excellent continental breakfast. Would like to recommend better bathroom needs: Soap dispenser Shower cap Body wash October 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice quiet room. The staff was able to get our room cleaned early even thought we checked in before check-in time. The room was nice and clean and the bed was so comfortable. My daughter and I got back late one evening and the hotel was nice and quiet. This is a great hotel and I would definitely stay here again when I come back to JMU to visit. October 23, 2014
Rated 5.0 out of 5.0 by Location and accomodations The hotel is right off the interstate which is very convenient. Staff were courteous upon arrival. Room was nice with a microwave and fridge. October 21, 2014
Rated 5.0 out of 5.0 by All around great place to stay A very comfortable, well maintained facility with very pleasant staff. From reception desk to breakfast personnel to housekeeping, all were very accommodating, making sure all needs were met. Very comfortable beds made for great nights sleep. Breakfast was standard HIEX set up. October 20, 2014
Rated 4.0 out of 5.0 by Good for JMU visits This hotel was very good and nice sized room for the price. A little out of the way from JMU but the shuttle service was clean, good and on time. October 16, 2014
Rated 5.0 out of 5.0 by gave a choice of pillows At many hotels only two pillows are in the room. I liked the fact that we had a choice of soft or firm pillows. We both preferred the soft pillow and that helped us to sleep better. The television remote was easy to use. The room was very clean and the bathroom little extras(like shampoo and conditioner )were replaced every time. October 15, 2014
Rated 5.0 out of 5.0 by All Around Nice Place to Stay I make it a point to stay at a Holiday Inn Express any time I travel. I've stayed at this hotel on 3 separate occasions in the last year and it's been a pleasant stay each time. The staff have always been courteous and helpful. The rooms are comfortable and clean.I like that the beds offer both soft and firm pillows. The pool area and lobby are well kept. And very important to me, - the breakfast. There is a variety of food to choose from and it isn't just your complimentary "continental breakfast" of juice, coffee and pastries. October 15, 2014
Rated 4.0 out of 5.0 by Nice place Very nice facility. Clean and comfortable. Breakfast could have had a bit more selection. October 12, 2014
Rated 4.0 out of 5.0 by JMU parent very clean hotel, close to JMU, every time we stay we have good experience here. October 9, 2014
Rated 5.0 out of 5.0 by Great Property This was my second stay at this property. Both times were excellent experiences! October 8, 2014
Rated 4.0 out of 5.0 by GOOD NIGHT'S SLEEP - BREAKFAST SELECTIONS LIMITED This Holdiay Inn was pretty standard. Front desk staff was courteous and helpful. The accommodations were clean and provided a good night's rest. The only real shortcoming was the limited selection of breakfast items. Unlike most Holiday Inn facilities, this one did not offer packets of instant oatmeal other than the plastic instant oatmeal that comes in a plastic bowl already sweetened. Also, no bread was offered other than white bread. I'm not a health nut or anything, but I do like to start my day with something healthy, or at least have the option. Also, unlike other Holiday Inns, this one does not offer free bottles of water unless you opt to forfeit bonus IHG points. October 7, 2014
Rated 5.0 out of 5.0 by Great Stays always. Every Holiday Inn Express is a bit different in regard to style and age. One thing is always true when staying at one of their properties! Great customer service and great prices. I only stay at these hotels when traveling. October 7, 2014
Rated 5.0 out of 5.0 by Harrisonburg Room was clean, bed was comfortable, would stay again October 7, 2014
Rated 4.0 out of 5.0 by Breakfast Cold breakfast is not for everyone. This Hotel needs more choices for warm breakfast items. I would like to see better qualities in breakfast items. October 3, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Hotel staff was friendly and efficient. Service was excellent. Room was comfortable and stocked appropriately. October 2, 2014
Rated 5.0 out of 5.0 by room was clean, staff was nice, and internet worked easy If traveling down 81 this is a good town to stop at has a beautiful campus in JMU and can travel up for an afternoon drive along the skyline drive for some breath taking views October 2, 2014
Rated 4.0 out of 5.0 by Hotel Quality Overall the stay was okay. The business center is in desperate need of an update, the workout room was okay not a lot of selection but did the job. Breakfast was average nothing to fancy but covered all the food groups one might want. The front desk person seemed like the were trying to hard to be nice like almost like the were forcing it. Trying to hard to sounds happy and hoping we had a good stay. September 25, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay! Overall good stay, and would recommend to others. Close to destination, clean property, nice and efficient staff. Nearby resturants and places of interest. September 18, 2014
Rated 4.0 out of 5.0 by Harrisonsburg Holiday Inn Express Good place to stay when in town for a Dukes game. A few miles south of campus. September 18, 2014
Rated 5.0 out of 5.0 by Excellent Experience The room was clean and comfortable, the shower was amazing, and the staff were first class! I will definitely return. September 17, 2014
Rated 5.0 out of 5.0 by We drove a little to long! We were glad to be welcome and hurried on our way to a good night sleep. September 6, 2014
Rated 5.0 out of 5.0 by Great place We were visiting family in the area and found this to be a very convenient place to stay with easy access to the interstate . It was quiet. Food was well prepared. Staff very friendly. The room was clean. We will be staying here again. They honored our request for a first floor room which helped us so much. September 5, 2014
Rated 5.0 out of 5.0 by Great hotel b/n Luray and Natural Bridge We had a great stay at this hotel on our mountain getaway. Very clean and more modern than other hotels in the area, we will be back. Only regret is not getting the jacuzzi suite when it was available. September 4, 2014
Rated 5.0 out of 5.0 by Great Service and great rate The overall staying at hr Holiday Inn Express was excellent. It was a great service and we like the staying. We will definitely stay again next time we pass thru our destination. Thanks September 1, 2014
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