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Rated 4.5 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by All Around Nice Place to Stay I make it a point to stay at a Holiday Inn Express any time I travel. I've stayed at this hotel on 3 separate occasions in the last year and it's been a pleasant stay each time. The staff have always been courteous and helpful. The rooms are comfortable and clean.I like that the beds offer both soft and firm pillows. The pool area and lobby are well kept. And very important to me, - the breakfast. There is a variety of food to choose from and it isn't just your complimentary "continental breakfast" of juice, coffee and pastries. October 15, 2014
Rated 4.0 out of 5.0 by Nice place Very nice facility. Clean and comfortable. Breakfast could have had a bit more selection. October 12, 2014
Rated 4.0 out of 5.0 by JMU parent very clean hotel, close to JMU, every time we stay we have good experience here. October 9, 2014
Rated 5.0 out of 5.0 by Great Property This was my second stay at this property. Both times were excellent experiences! October 8, 2014
Rated 4.0 out of 5.0 by GOOD NIGHT'S SLEEP - BREAKFAST SELECTIONS LIMITED This Holdiay Inn was pretty standard. Front desk staff was courteous and helpful. The accommodations were clean and provided a good night's rest. The only real shortcoming was the limited selection of breakfast items. Unlike most Holiday Inn facilities, this one did not offer packets of instant oatmeal other than the plastic instant oatmeal that comes in a plastic bowl already sweetened. Also, no bread was offered other than white bread. I'm not a health nut or anything, but I do like to start my day with something healthy, or at least have the option. Also, unlike other Holiday Inns, this one does not offer free bottles of water unless you opt to forfeit bonus IHG points. October 7, 2014
Rated 5.0 out of 5.0 by Great Stays always. Every Holiday Inn Express is a bit different in regard to style and age. One thing is always true when staying at one of their properties! Great customer service and great prices. I only stay at these hotels when traveling. October 7, 2014
Rated 5.0 out of 5.0 by Harrisonburg Room was clean, bed was comfortable, would stay again October 7, 2014
Rated 4.0 out of 5.0 by Breakfast Cold breakfast is not for everyone. This Hotel needs more choices for warm breakfast items. I would like to see better qualities in breakfast items. October 3, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Hotel staff was friendly and efficient. Service was excellent. Room was comfortable and stocked appropriately. October 2, 2014
Rated 5.0 out of 5.0 by room was clean, staff was nice, and internet worked easy If traveling down 81 this is a good town to stop at has a beautiful campus in JMU and can travel up for an afternoon drive along the skyline drive for some breath taking views October 2, 2014
Rated 4.0 out of 5.0 by Hotel Quality Overall the stay was okay. The business center is in desperate need of an update, the workout room was okay not a lot of selection but did the job. Breakfast was average nothing to fancy but covered all the food groups one might want. The front desk person seemed like the were trying to hard to be nice like almost like the were forcing it. Trying to hard to sounds happy and hoping we had a good stay. September 25, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay! Overall good stay, and would recommend to others. Close to destination, clean property, nice and efficient staff. Nearby resturants and places of interest. September 18, 2014
Rated 4.0 out of 5.0 by Harrisonsburg Holiday Inn Express Good place to stay when in town for a Dukes game. A few miles south of campus. September 18, 2014
Rated 5.0 out of 5.0 by Excellent Experience The room was clean and comfortable, the shower was amazing, and the staff were first class! I will definitely return. September 17, 2014
Rated 5.0 out of 5.0 by We drove a little to long! We were glad to be welcome and hurried on our way to a good night sleep. September 6, 2014
Rated 5.0 out of 5.0 by Great place We were visiting family in the area and found this to be a very convenient place to stay with easy access to the interstate . It was quiet. Food was well prepared. Staff very friendly. The room was clean. We will be staying here again. They honored our request for a first floor room which helped us so much. September 5, 2014
Rated 5.0 out of 5.0 by Great hotel b/n Luray and Natural Bridge We had a great stay at this hotel on our mountain getaway. Very clean and more modern than other hotels in the area, we will be back. Only regret is not getting the jacuzzi suite when it was available. September 4, 2014
Rated 5.0 out of 5.0 by Great Service and great rate The overall staying at hr Holiday Inn Express was excellent. It was a great service and we like the staying. We will definitely stay again next time we pass thru our destination. Thanks September 1, 2014
Rated 5.0 out of 5.0 by Nice franchise Nice stay. Very quiet hotel and nice staff. I cannot comment on the breakfast because I did not partake. Just grabbed a coffee and headed out. I would definitely stay there again. Probably on my return trip in October. August 30, 2014
Rated 5.0 out of 5.0 by Very comfortable stay Holiday Inns have become predictably clean, comfortable and pleasant places to stay, with a minimal of unsavory surprises. May it remain so! Staff was helpful, finding us a great restaurant (Panos) that I would recommend most highly - hint, they cut and trim their locally bought beef, the rib-eye was perfect in every sense - and a golf range that we couldn't avail because it started raining. The only discordant note was when I inadvertently selected the wrong movie - the selection must have shifted when I was pressing the button! I called the front desk and he promised to make a note for the manager who would take care of it. So we selected the movie we originally wanted and enjoyed it. Next morning, my bill included $12 for two movies, although they were advertised for $4.99 each. The lady at the front desk couldn't find any note, so she promised to make another note for the manager so that we'd be charged for only one movie. Six days later, nothing has happened yet - I have not received any credit to my credit card. Charging $6 instead of $4.99 is clearly wrong and should not happen at a Holiday Inn. The duplicate movie charge also should not have happened because I called the front desk the instant I discovered that we were watching a different movie than the one we selected (about 35 seconds, because we had seen this movie before!)! August 29, 2014
Rated 4.0 out of 5.0 by Comfortable Bed but not a good location BEing by a truck stop was disappointing and the noise interferred with our sleep. August 29, 2014
Rated 5.0 out of 5.0 by Reliable Holiday Inn The hotel staff was excellent, food and service was a good value, and the location was perfect for my needs. Close to downtown and great access to hwy 81. August 29, 2014
Rated 5.0 out of 5.0 by Hotel was above average in comfort and cleanliness I enjoyed my stay and feel that this hotel was a great value.Only thing I would change if possible is to eliminate the carpet and use tile with a throw rug or two.Carpets are difficult to keep free of dirt and stains and they contain allergens. August 28, 2014
Rated 4.0 out of 5.0 by Nice Room, Breakfast is average at best Everything about the room was nice. The guest room was a little dated but still very nice. The lobby did not look dated at all. The bed was very good. The breakfast got really good reviews and I have no idea why. Bottom line is this. Its a great room to stay for a short stay. My minor complaints would be the TV is a little small, They did not have a printer in the biz room, and the breakfast while adequate was not great unless you like yogurt, banannas and apples. I was hoping for eggs bacon and real sausage. Not microwave or toaster oven stuff Still. The room and stay was very nice and we all slept well. August 28, 2014
Rated 5.0 out of 5.0 by Very Clean and Great Staff We stay here quite often due to location of the college nearby for our son. It is very clean and quiet. The food is the standard fare and just average, but sill convenient. We highly recommend Holiday Inn Express and stay at the chain in other locations as well. August 27, 2014
Rated 4.0 out of 5.0 by Just what you'd expect (in a good way) I like Holiday Inn Express hotels, including this one. You know what you are getting and the quality is good. Clean rooms, comfortable beds, an updated facility, and free breakfast - all for a reasonable price. The gym was a little small here, but since I was the only one in it - I have no complaints. I would stay here again. August 26, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and great service at check-in I stayed at the Harrisonburg Holiday Inn Express for a quick night sleep while travelling. The service at check-in was superb and the room was very clean, comfortable and modern. The pool was well maintained and enjoyable, August 26, 2014
Rated 3.0 out of 5.0 by our stay the bed was comfy the room and bathroom were clean, water pressure a little too much. try not to stay in the odd numbered rooms there is a truck stop next door and the beeping of the trucks backing up is gets annoying at night August 24, 2014
Rated 3.0 out of 5.0 by Not enough parking and Air Conditioning did not work Difficult to find parking. Air conditioning did not work. Staff was very accomodating by offering to move me to another room. Room furniture was less than comfortable. August 24, 2014
Rated 5.0 out of 5.0 by Consistently good choice in Harrisonburg, VA We have been staying at this HIE for more than 5 years, as we have children in a nearby university. I can always count on the room cleanliness, the helpful staff and enough breakfast choices and quantities to feed everyone. The location is great for sightseeing and visiting kids attending the local universities. Whenever possible, we choose this HIE. We stayed in the HIE in Waynesboro for Graduation this year and we were mighty disappointed, but that is a review for another day. The HIE in Harrisonburg, VA is top notch and has never disappointed us! August 22, 2014
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