Rated 4.6 out of 5 by 244
Rated 5.0 out of 5.0 by DeeMc Great place to stay on business travel
From the moment we arrived, the staff was very welcoming, and made us feel at "home" all week. Specifically, Zach and Katie were very cheerful and "brightened up" our moods when we walked in the door after very long days of auditing.
Rooms were great, air conditioning was great, breakfast bar had a large number of choices (love the Holiday Inn Express cinnamon rolls). All of my fellow employees were happy with the breakfast.
The hot-tub and pool were so enjoyable after a long day of work, always clean, and tons of towels available (rare at most hotels!)
At check-in, Zach thanked me for being a Platinum member and offered me the choice of bonus points or gift bag of water/snack. I opted for the points, but based on past experience at OTHER hotels, I knew I would probably have to follow up for months before receiving the points... I even debated to myself whether I should just take the water and save myself the frustration.
WOW, imagine my surprise when I received an email from IHG--*while I was still here at the hotel* that my welcome amenity points had already been deposited! While at the front desk, I mentioned how terrific and on-the-ball the person managing the points program is and to thank the person for an outstanding job as that had NEVER happened before! Happily, Katie said Zach was the one responsible and he happened to be there to hear my comments.
Zach is an excellent representative of the IHG brand and is a real gem at this hotel--he deserves a raise!
I will definitely stay and recommend this hotel to anyone staying in the Harrisonburg/I-81 corridor.
April 30, 2015
Rated 3.0 out of 5.0 by Cisco Disappointed
We have stayed at this property several times before. On our recent stay we encountered a problem with the drain in the bath tub. The water was not draining properly. On Friday morning, I notified the front desk clerk of the problem. She said she'd have it taken care of.. On Saturday morning, we had the same problem so I notified the desk clerk. He said he would have it taken care of. On Sunday morning when I checked out, I told the clerk that the problem was not resolved. He apologized but did not make a note of the issue. I will be back in the area again next year but I probably won't stay at the Holdiay Inn Express.
April 28, 2015
Rated 5.0 out of 5.0 by Misfitwife Quick, Comfortable Stay
We were just at the property for a quick overnight on our way to Virginia Tech. The staff was friendly, the bed was comfortable, and the breakfast was tasty with plenty of selections. Easy access on and off of Route 81 and there is a gas station across the road. Can't ask for more than that!
April 28, 2015
Rated 4.0 out of 5.0 by jradin2001 Great Hotel
Easy check-in, very friendly staff, clean room, great breakfast!
April 27, 2015
Rated 5.0 out of 5.0 by Jim richardson shower
My wife was happy that this was the first shower that had adequate water pressure in the shower.
April 22, 2015
Rated 5.0 out of 5.0 by pyle great place to stay
love this place. great price and a great location. food was good as always. easy on and off I 81.
April 21, 2015
Rated 5.0 out of 5.0 by SoMD Good value hotel
At this hotel the guest room was very clean. The comfort of the bed was average. This hotel was perfect for a one night stay while passing through the area.
April 19, 2015
Rated 5.0 out of 5.0 by OurFamilyof4 Very Friendly and Efficient Desk Staff
The woman at the front desk was very friendly and efficient making check in very quick.
April 17, 2015