Rated 4.5 out of 5 by 43
Rated 5.0 out of 5.0 by CPMan Staff was very friendly and courteous
Everyone at the hotel is extra friendly and courteous. I have been a guest here several times now and have dealt with several of the employees(front desk clerk, housekeeper, maintenance man) and they all seem to be in the best of moods and really enjoy there job. It makes u feel more comfortable to be a guest in that type of environment. I stay in many different hotels per year and really have noticed this hotel stands out on keeping their guest comfortable . The rooms are always nice and clean and the goody bag they give at check in for being priority/ ihg rewards is awesome and very appreciated. Come stay and check out for yourselves!
October 19, 2013
Rated 5.0 out of 5.0 by djlresearch7777 Say hi to Kyle at the front desk
Kyle is a nice man who has worked her for many years. He always does whatever it takes to make sure you have what you need.
Rooms are always clean and smell good.
Only downside is trying to get in to the parking lot by making a left turn from a Manhattan Blvd U-turn point. If you miss it it will take you 5 minutes to figure out how to get back.
October 6, 2013
Rated 4.0 out of 5.0 by quickstay like
Booked 9/26 for 9/27. In town for a funeral. Nice stay. This Holiday Inn Express met my need(s) very well. I would stay there again!
October 2, 2013
Rated 3.0 out of 5.0 by RM27 Overall good, but....
It's a bit alarming when a hotel posts signs in its parking lot reminding guests to remove all valuables from their cars and claim no responsibility for damage to vehicles. Those warnings often mean the hotel is either located in a higher-than-average crime area or doesn't have a very strong security perimeter.
The front desk staff during my stay was professional and courteous, far better than most hotels where I've stayed.
The first assigned room smelled of a strong chemical cleanser or rug shampoo. I moved to a second room that also smelled of a chemical but the odor was weaker. The hotel's cleaning chemical and the parking lot security issues were weak spots in what was otherwise a nice stay.
September 22, 2013
Rated 5.0 out of 5.0 by Steveopulous Nice interior hotel
I loved the colors inside, the room was nice and clean, good breakfast, I stayed 2x there in 30 days
September 21, 2013
Rated 5.0 out of 5.0 by Tntjigman Cozy and Quiet
My wife and I traveled to NOLA from Missouri and were happily greeted by the clerk. We were in our room in under 5 minutes. Very clean, comfortable, spacious rooms and wonderful breakfast. Every employee we encountered was courteous and very friendly. One of the best we've stayed in.
September 8, 2013
Rated 5.0 out of 5.0 by daniel1 great staff room was clean
I stay at ihg sites often,breakfast items are the same at all locations good but boring, one thing that gets me often I like to sleep with the room cold,I think there must be a motion sensor on the AC units ,seem like they go to half power at night when your not moving,this site was not different, staff was great
September 4, 2013
Rated 5.0 out of 5.0 by Red68 Clean, comfortable bed and friendly, efficient personnel.
The room was clean and quiet. No sound from TV's next door or people talking or walking up and down the hall. Beds were comfortable. Service was outstanding - efficient and friendly. The night we checked in there was a reception and food (sandwiches, chips, soft drinks and cookies) was served. I cannot remember that ever happening before. What a treat!!!
August 25, 2013
Rated 5.0 out of 5.0 by Milton1960 Staff and rooms
All of staff (front desk,housekeeping,breakfast personnel ,maintenance ) are the best that I have ever met. Friendly, courteous, and personally concerned about my stay. Room was in a/1 condition. Looking forward to my next stay.
August 15, 2013
Rated 5.0 out of 5.0 by polly315 Great Customer Service
I'd just like to say that the front desk staff is what makes this hotel suberb! The hotel is great, with comfortable rooms and great breakfast, but overall the staff is the most likely reason I'd want to head back here. They were so helpful with a first aid kit with an unexpected injury. They were also so helpful with sights in the surrounding cities. Oh my I could go on an on! A must stop by place!
July 26, 2013
Rated 4.0 out of 5.0 nice accomadations
My room was very clean and comfortable, the AC worked very well and was quite.
July 22, 2013
Rated 5.0 out of 5.0 by chalar1 everything A+
as usual Everyone and Everything was great. that is why we keep coming back.
July 18, 2013
Rated 5.0 out of 5.0 by Mikie47 OUTSTANDING HIE
One of the best we have stayed at. Staff was superior. Will stay there again if close by.
July 18, 2013
Rated 5.0 out of 5.0 by JB79 Great service
The staff is very friendly, knowledgeable, and always offer great service. They were also very accommodating given my ever changing departure date.
July 15, 2013
Rated 4.0 out of 5.0 by osito great service
Staff was very helpful when asking for directions. Promptly responded when I asked for extra towels and pillow. Overall we were treated in friendly manner.
July 8, 2013
Rated 4.0 out of 5.0 by magicmant Always stay here
Always stay at this location when in Harvey. With the exception of that U-turn and waiting for the light, good location. Staff is always friendly too
June 19, 2013
Rated 5.0 out of 5.0 by TheColes Great Customer Service!
We enjoyed our stay in peace and comfort! Front desk (Mr. Clark) was great in checking us in with a smile and great customer service during the middle of the night after a long road trip! Great location when visiting downtown Bourbon Street but not wanting to pay the price to stay on Bourbon Street.
May 23, 2013
Rated 5.0 out of 5.0 by drariles Great Service
I have stayed at this Holiday Inn at least one night every month because of business. The staff is very courteous and I am acknowledged as a Priority Club Member. I have not had any real problems while staying there. Thanks for the great service.
May 7, 2013
Rated 5.0 out of 5.0 by Anne803 Friendly staff and great value
I travel and stay in a lot of hotels for work and this one is by far my favorite. The breakfast is delicious, and every tuesday night they have a managers reception. I was able to save much of my per diem thanks to all the free food! The staff is super friendly and willing to help above and beyond the call of duty. The amenities are plentiful and all free. This isn't an expensive hotel so the value is excellent.
April 25, 2013
Rated 5.0 out of 5.0 by Scarlet2016 Local Getaway
I went to the Holiday Inn Express for a local getaway. This was by far the best hotel experience that I've had in a while. The room was spotless and the and the breakfast was delicious!! The entire staff from houskeeping to the front desk were very friendly and made me feel welcomed. I would definitely recommend staying at this Holiday Inn Express. Although the price was a little higher than normal, due to all the events going on, it was worth it.
April 19, 2013
Rated 4.0 out of 5.0 by Dan412 Stay
The hospitality was outstanding. Front desk was great
April 11, 2013
Rated 5.0 out of 5.0 by pevo47 WiFi
Your staff is the greatest, they call me by name every time I go in or out. This is my fourth week staying here and will be here for another two at least. The only issue I have is the WiFi is super slow in the rooms
April 10, 2013
Rated 5.0 out of 5.0 by TrueCajun Great experience
Very good customer service and always willing to help in any way.
I would highly recommend this hotel over the roundhouse any day of the week.
March 23, 2013
Rated 5.0 out of 5.0 by Butlerstorm Staff goes the extra mile
I have stayed in numerous Holiday Inns over the past several years and I can not remember a staff that was willing to insure my every need was met. From relocating me to a room that better met my needs to opening the pool area so I could enjoy the mild temperatures of that evening. Every staff member greeted me and the room was in excellent condition.
Definitely placed on my FAVORITE LIST
March 14, 2013
Rated 2.0 out of 5.0 by nikki79 Breakfast not up to standards
I always choose express when I travel. One of the main reason is because of the breakfast, but I must say that the breakfast was not up to Express, There were no real variety. Otherwise, we enjoyed our stay.
February 28, 2013
Rated 5.0 out of 5.0 by Manny41 Excellent Stay!
All around great hotel for the business traveler! Easy access to New Orleans without being in the belly of the beast. Good breakfast and very clean accommodations.
February 27, 2013
Rated 3.0 out of 5.0 by FrequentTraveler100 Train your staff to recognize mildew smell and maintenance needs.
The room smelled badly of mildew. The room itself was nice enough, no complaints about the staff. However, the mildew smell was overpowering. And by the way the toilet seat was loose, how could cleaning staff miss that and not report it to maintenance.
February 15, 2013
Rated 2.0 out of 5.0 Not bad but there are better choices.
I stayed for two weeks on a business trip. The facility was clean and the staff friendly. If your stay involves more than a couple of nights there are only two clothes washers and two clothes dryers for the entire hotel. And one of the dryers was broken for my entire stay. When you run a hotel replacing a broken basic clothes dryer is not a major investment. There was no ice machine on the third floor. And the elevator is the slowest I have ever seen. Most people just utilized the stairs instead of enduring the long wait. The breakfast was standard for a Holiday Inn Express, nothing outstanding. I would not discourage someone from staying if they are a fan of Holiday Inn, but other people in my business group who stayed at other hotels in the area experienced better facilities and better amenities.
January 23, 2013
Rated 5.0 out of 5.0 by PamTlrTX Excellent Staff
The staff at the HIE, Harvey, La are excellent. Jo Lynn, Lisa, awesome management. They always try their best to accommodate our every need.
January 3, 2013
Rated 3.0 out of 5.0 by 4pilgrims Bed pillows
Comfortable bed but pillows far too small for a king-size. Kept rolling off them.
December 15, 2012