Rated 4.7 out of 5 by 93
Rated 5.0 out of 5.0 by drariles Great services
I have been coming to this Holiday Inn for the past three years and have not had an unpleastant visit. The staff is very courteous and very prompt service. Everything you could possibly want is very convienently located near the hotel. Thank you Holiday Inn Staff members for being there.
March 25, 2014
Rated 4.0 out of 5.0 by Otis in Mobile Clean and Quiet
Hotel was in a good neighborhood with plenty of restaurants and other shops in the vicinity. There was ample parking and the staff was friendly.
March 17, 2014
Rated 5.0 out of 5.0 by Chelleintx Best part about our trip
This hotel was very clean and convenient. ALL the staff there were MORE than kind to us, constantly wanting to help in any way. The room was newer and very nice. Breakfast was hot and fresh! I am normally a person who tries to find fault in everything but as I rack my brain for just one thing, I can't find anything that was wrong. Every time we walked in or out the front door, we were greeted by staff. I needed to use the washer and the front desk called me when it was available. When we arrived, they gave us brochures and explain everything going on that weekend. Just plain AWESOME!
March 17, 2014
Rated 5.0 out of 5.0 by BOO 88 Great staff
The front desk staff was the best I have seen in a while! Any questions we had about the area were answered with a map of how to get there. They were very attentive, thats refreshing.The overall experience was great .
March 11, 2014
Rated 5.0 out of 5.0 by Bigman76 Outstanding customer service
I've been staying at this hotel off and on quite a bit since 2009. I do a lot of work for the oil and gas industry. There is one particular employee, his name is Kyle, that works the front desk. Not only does he know my name and face, but goes out of his way to do anything any guest needs. I can be away from the hotel for months and when I come back he knows me and greets me by name. He is always friendly and very good at what he does. He always saying, "Welcome home" when I walk in. He is a very big reason I continue to choose this particular hotel to stay at. I wish I knew his last name so I could give him all the credit he deserves. Thank you for having an outstanding employee such as Kyle.
March 6, 2014
Rated 5.0 out of 5.0 by CAB1629 Great staff & large, clean rooms.
The staff was the friendliest I've seen in a long time at any hotel. The room was larger than expected. The beds were wonderful & included pillows with different levels of firmness. Will be staying there again on our next visit to NOLA!
February 27, 2014
Rated 5.0 out of 5.0 by EH39 Very Friendly and Restful.
Staff was very friendly, helpful, and knowledgeable of the area.
The Hotel and our room was very clean, with no noisy A/C.
February 24, 2014
Rated 5.0 out of 5.0 by pinnaclesw Great group of people
I travel a lot and visit many different hotels. I typically stay at a Holiday Inn Express, because I know the product that I am getting and I am never disappointed. Are there issues sometimes? Absolutely. But they do a great job in taking care of any issues and me.
Now, the hotel in Harvey?This group is incredible. From the front desk group always saying hello, to the maids saying "good morning" and asking if I need anything! Awesome, awesome experience. I could not ask for more from a group of people. This was my third week travelling, so a huge thanks for making my week pleasant. I will not look at another hotel and am thankful for the effort this group puts forth for their customers. You have my respect.
January 26, 2014
Rated 4.0 out of 5.0 by jmljr1980 Good Experience
My wife and I stayed here as we were on our way to the Cruise Boat in New Orleans. We had a good experience and would recommend this property to others.
January 20, 2014
Rated 5.0 out of 5.0 by kjdusa01 Great Service and Knowledgeable Staff
I have stayed at this location twice over the last few months. The first time was during Thanksgiving (5 nights). My mother has a small place, and could not accommodate all of us, hence the hotel stay. We have two small children who, after many hours of being cooped up in a car and several days of missing naps, were noisy and cranky at times. After our first night, we offered to move to a room where we could minimize how much we disturbed our neighbors, as we sensed that the kids' stomping feet and noise was disturbing the folks downstairs. The staff completely understood that small children will make noise and stated that, while we didn't have to move, that they would look at all possibilities. They were also very appreciative that we offered to move rooms, even though they had not received any formal complaints. In less than an hour, they informed us that they could move us to the room that was directly over the fitness center, so stomping feet would not be an issue. There were also fewer guests staying on that side of the hotel, so the kids' noise would affect fewer people. They also offered to move all of our things to the new room. They really went the extra mile!
My second visit was between Christmas and New Years'. Unfortunately, my father had passed away, and I was in town for the visitation and funeral, and I had mentioned this as the reason for my stay when making the reservation. Upon my arrival, I was pleasantly surprised to see a hand written note of sympathy for my father's passing. I was touched by this simple act of kindness. Thank You!
The staff #from the folks at the front desk to houskeeping and maintenance# are all very friendly. The only criticism that I have is that I could not work the stationary bike in the fitness center #pedals would move, but I could not select a program, change resistance, or set the timer#.
January 2, 2014
Rated 4.0 out of 5.0 by LilBit All was great, except parking.
Staff was extremely friendly. Breakfast was great. Nice room, especially the bathroom. It provided the usual shampoo, conditioner,etc., plus qtips and cotton balls. Love this hotel, except for parking. It's terrible if you are hauling anything. I would imagine the full size trucks alone have a hard time too.
December 25, 2013
Rated 5.0 out of 5.0 by Geoff012 #1 Staff
I cannot say enough about the staff at this location. This was my second stay at this property and both times the staff was friendly, knowledgeable, and helpful. Would definitely recommend this hotel.
December 19, 2013
Rated 5.0 out of 5.0 by HomesByGloria New Orleans Visit
This is our first trip to New Orleans and we wanted to stay close to Downtown. We really like staying at Holiday Inn Express because of the excellent breakfast, exercise room and the business center.
Breakfast was perfect, fresh and had a large selection. I was able to use their Business Center PC, scan documents, print and execute a contract while traveling. The hotel room was clean, large and had a nice layout. We especially like having a refrigerator in the room. I highly recommend this location!
December 4, 2013
Rated 5.0 out of 5.0 by Vagabondizer Great place
I have nothing bad to say. This is one of the nicest HIE properties in which I have stayed. The staff were friendly and helpful, the room was clean, the bathroom was spotless, the breakfast was the normal HIE selection but was well maintained, and the checkout was fast.
December 3, 2013
Rated 5.0 out of 5.0 by Kelly1972 Great staff at this hotel
We stayed 5 nights. Staff is the best part of this hotel. Very knowledgeable and helpful. Went out of their way to make our stay enjoyable.
November 27, 2013
Rated 5.0 out of 5.0 by Heygirl1234 Very Comfortable Bed
My only complaint was that I was a bit nervous in this part of town. The parking area was well lit, but I was still uneasy about leaving my vehicle unattended.
November 22, 2013
Rated 5.0 out of 5.0 by salesblonde Very clean hotel with friendly staff
If you are in the New Orleans area and needing a place to stay this is an excellent choice. It is close to NOLA Motorsports Park and the Superdome. There are many places to eat and shop along Manhattan Blvd. You will not be disappointed stay here!
November 20, 2013
Rated 4.0 out of 5.0 by chrissy1976 easy trip tho off beaten path
sometimes I think guests to this area are not prepared for the humidity which has an ability to linger indoors.
rooms and eating areas are very clean and linens /bed very well maintained.
near to a variety of places to eat and able to pick up any items forgotten at home without breaking the bank.
not hard to drive into business district or the French quarter
if concerned with the attraction of unappealing guests, most guests during my stay were professional and military, some families. indoor access to rooms and elevators
a good value considering when comparing to places in CBD/FQuarter
November 15, 2013
Rated 5.0 out of 5.0 by jokester Halloween stay
To our surprise the hotel was a great place to stay this past weekend. The room was clean and very contemporary . We look forward to staying her again in the near future.
October 30, 2013
Rated 5.0 out of 5.0 by fanglada great place
great place would recommend to others. nice staff.
October 28, 2013
Rated 5.0 out of 5.0 by CPMan Staff was very friendly and courteous
Everyone at the hotel is extra friendly and courteous. I have been a guest here several times now and have dealt with several of the employees(front desk clerk, housekeeper, maintenance man) and they all seem to be in the best of moods and really enjoy there job. It makes u feel more comfortable to be a guest in that type of environment. I stay in many different hotels per year and really have noticed this hotel stands out on keeping their guest comfortable . The rooms are always nice and clean and the goody bag they give at check in for being priority/ ihg rewards is awesome and very appreciated. Come stay and check out for yourselves!
October 19, 2013
Rated 5.0 out of 5.0 by djlresearch7777 Say hi to Kyle at the front desk
Kyle is a nice man who has worked her for many years. He always does whatever it takes to make sure you have what you need.
Rooms are always clean and smell good.
Only downside is trying to get in to the parking lot by making a left turn from a Manhattan Blvd U-turn point. If you miss it it will take you 5 minutes to figure out how to get back.
October 6, 2013
Rated 4.0 out of 5.0 by quickstay like
Booked 9/26 for 9/27. In town for a funeral. Nice stay. This Holiday Inn Express met my need(s) very well. I would stay there again!
October 2, 2013
Rated 3.0 out of 5.0 by RM27 Overall good, but....
It's a bit alarming when a hotel posts signs in its parking lot reminding guests to remove all valuables from their cars and claim no responsibility for damage to vehicles. Those warnings often mean the hotel is either located in a higher-than-average crime area or doesn't have a very strong security perimeter.
The front desk staff during my stay was professional and courteous, far better than most hotels where I've stayed.
The first assigned room smelled of a strong chemical cleanser or rug shampoo. I moved to a second room that also smelled of a chemical but the odor was weaker. The hotel's cleaning chemical and the parking lot security issues were weak spots in what was otherwise a nice stay.
September 22, 2013
Rated 5.0 out of 5.0 by Steveopulous Nice interior hotel
I loved the colors inside, the room was nice and clean, good breakfast, I stayed 2x there in 30 days
September 21, 2013
Rated 5.0 out of 5.0 by Tntjigman Cozy and Quiet
My wife and I traveled to NOLA from Missouri and were happily greeted by the clerk. We were in our room in under 5 minutes. Very clean, comfortable, spacious rooms and wonderful breakfast. Every employee we encountered was courteous and very friendly. One of the best we've stayed in.
September 8, 2013
Rated 5.0 out of 5.0 by daniel1 great staff room was clean
I stay at ihg sites often,breakfast items are the same at all locations good but boring, one thing that gets me often I like to sleep with the room cold,I think there must be a motion sensor on the AC units ,seem like they go to half power at night when your not moving,this site was not different, staff was great
September 4, 2013
Rated 5.0 out of 5.0 by Red68 Clean, comfortable bed and friendly, efficient personnel.
The room was clean and quiet. No sound from TV's next door or people talking or walking up and down the hall. Beds were comfortable. Service was outstanding - efficient and friendly. The night we checked in there was a reception and food (sandwiches, chips, soft drinks and cookies) was served. I cannot remember that ever happening before. What a treat!!!
August 25, 2013
Rated 5.0 out of 5.0 by Milton1960 Staff and rooms
All of staff (front desk,housekeeping,breakfast personnel ,maintenance ) are the best that I have ever met. Friendly, courteous, and personally concerned about my stay. Room was in a/1 condition. Looking forward to my next stay.
August 15, 2013
Rated 5.0 out of 5.0 by polly315 Great Customer Service
I'd just like to say that the front desk staff is what makes this hotel suberb! The hotel is great, with comfortable rooms and great breakfast, but overall the staff is the most likely reason I'd want to head back here. They were so helpful with a first aid kit with an unexpected injury. They were also so helpful with sights in the surrounding cities. Oh my I could go on an on! A must stop by place!
July 26, 2013