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Rated 4.2 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by was a 3rd return as usual....very plesant .I returned because my prior stays were a good experience. Staff was friendly and helpful. It was also a great location to make connections. November 19, 2014
Rated 3.0 out of 5.0 by Comfortable Bed / Horrible HVAC The room was quite nice by HI Express standards. The beds comfortable, room very neat and clean. However, the room's HVAC unit was very very noisy. When the fan would kick on it would immediately drown out the TV and, if sleeping, plan on being woken up. I thought my room might be the odd room with a noisy fan. NO, four of my colleagues had the same experience. Even though it was quite cold, all of us unplugged the units from the wall. In cold weather when the system is turned off, the unit would still come on every 15 minutes for 30 - 45 seconds. November 17, 2014
Rated 2.0 out of 5.0 by Pets allowed! We were very disappointed on our last stay because the room(s) smelled after dogs! Even after changing rooms the bad smell is in the air. There is also nobody available in the evening or at night to fix anything or unblock a toilet... This is unfortunate as the staff is nice. November 16, 2014
Rated 5.0 out of 5.0 by Nice location and comfortable room I've stayed at this HIE several times. The services has always been great and the beds very comfortable. It's in a very nice location with a pond outback. It's also near quite a few nice dining options. November 13, 2014
Rated 5.0 out of 5.0 by Happy with the staff The new staff at breakfast was great! Lots of parking available. I think I have a billing issue, so I will have to follow up at another time. I prepaid using the new mobile app, and the app is horrible. November 12, 2014
Rated 4.0 out of 5.0 by Room was very comfortable and clean This hotel was very clean and the room was spotless. The beds were also very comfortable. We were traveling with a small dog and they were very accommodating and the pet fee was very reasonable with no deposit required. I had a slight problem with check in but my overall opinion is it was a very nice stay. November 11, 2014
Rated 5.0 out of 5.0 by comforable,great breakfast,great service the lake in the back is beutiful. some of the rooms overlook the lake get those. the breakfast is outstanding. I never saw so many choices at a hotel. November 7, 2014
Rated 5.0 out of 5.0 by Excellent stay Stayed for 5 nights. Staff was terrific, rooms were great, bed was comfortable. My only complaints is the noise from the AC/heater, but it worked well and the temperature was perfect. I did have to unplug it at night so it wouldn't keep waking me up. Other than that, I highly recommend this facility. November 5, 2014
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