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Rated 4.7 out of 5 by 90 reviewers.
Rated 3.0 out of 5.0 by Customer Service is lacking by front desk wonderful stay with the exception on a rude front desk clerk at check in. This stay was saved by a very friendly and helpful clerk that came to the rescue. Pool and hot tub needed some cleaning Rooms were nice and a very good variety of food for Breakfast. July 23, 2014
Rated 5.0 out of 5.0 by Great Service and Clean Tasteful Room My stay July 2-4 was both greatly serviced (I had paperwork and faxes I needed assistance with) and the room was decorated very tasteful and VERY VERY clean. I was very happy with my stay. July 14, 2014
Rated 5.0 out of 5.0 by Best Hotel in Hastings! We came to Hastings for a school reunion and to revisit my husband's childhood home. We were extremely impressed with the overall cleanliness of this hotel. The room was large and up to date. Overall, a place that I would recommend if you have business in Hastings! July 2, 2014
Rated 5.0 out of 5.0 by Excellent Inn for a small town I was shocked at the quality of this Inn in such a small town. The breakfast buffet was super. It was very clean and all the personnel were friendly. Only thing was it seemed a litlle pricey for this market area. I'd recommend it and will be back. June 22, 2014
Rated 5.0 out of 5.0 by Best Stay Ever!!!!!!! This was such a great stay. The front desk people are totally awesome so friendly and helpful. Go enjoy yourselves at the Hasting Holiday Inn Express. I know we did. June 18, 2014
Rated 5.0 out of 5.0 by Great customer service While staying at your hotel for a wedding the sirens went off in town for severe weather. We went to the main floor and were offered blankets by the staff and made as comfortable as possible. After the all clear (around 12:30a.m.) the staff made the continental breakfast for anyone that wasn't comfortable to go back to their rooms yet. Brian, Byron and Barb were the personnel on duty and they went way beyond the call of duty to make everyone feel at ease. We will stay at this hotel anytime we are in Hastings and I would highly recommend this to anyone looking for a hotel. June 17, 2014
Rated 5.0 out of 5.0 by Great place Friendly, efficient, helpful staff. Beautiful public areas and guest rooms with great amenities. Loved the choice of fluffy and firm pillows on each bed and great mattresses, linens, and towels. We were attending a high school reunion and many of us stayed here--what fun to meet for breakfast and sit and laugh for hours. June 7, 2014
Rated 5.0 out of 5.0 by Points for a free night. The hotel was a great stay. I will be staying with these hotel again and it will be these coming Monday thru Wednesday morning. June 5, 2014
Rated 5.0 out of 5.0 Very nice facility Facility was very nice and located right next to the golf course where we were playing. Made it very convenient. June 4, 2014
Rated 4.0 out of 5.0 by Great hotel choice for Hastings We were coming into Hastings for a funeral and I had made the comment when booking the reservation. When we arrived the Front Desk had told us that there is a rate for that and made the adjustment for us. It was nice to know that they had listened to that when we made the booking and took care of it for us. As for the stay; the rooms were very clean, the food for breakfast was good and location of the hotel is nice and close to shopping so you can buy things to put in your refrigerator and cook in your microwave if needed. June 3, 2014
Rated 5.0 out of 5.0 by Great customer service It was late at night, I was hungry and tired when I arrived at another hotel which pictures on-line had looked nice but the customer service was so poor I immediately went out looking for another hotel. I visited two other hotels and found the customer service at Holiday Inn Express excellent. Good food, nice place, and very neat! June 2, 2014
Rated 5.0 out of 5.0 by great front desk and breakfast staff Front desk staff vas very friendly and nice. The breakfast staff worked hard to keep everyone's table clear and beverages filled. May 30, 2014
Rated 4.0 out of 5.0 by Sleeping away from home. When ever we plan to travel somewhere, I start to dread it. I hate sleeping away from my own bed with strange sounds and smells. But I was pleasantly surprised at the motel we chose. No strange odors or bad tasting water and very little noise, even in the early morning as people were going for breakfast or just bumping around to get ready to leave. Breakfast was very nice altho there were a few rude people dining. Not your fault, but annoying nevertheless. A man came up just as I was putting my bagel in the toaster and pushed me away and popped his toast or what ever in. Not nice at all. Unsupervised children all over the place. I was so afraid this one little girl was going to get burned getting a cup of hot water for tea. Another child, apparently travelling with grandparents was carrying a large bowl of fruit loops, and spilled them all over the place.. Awful. Should have had some help. May 30, 2014
Rated 4.0 out of 5.0 by Great except for noisy HVAC unit this visit On previous visits, everything was easily four or five stars--really comfortable bed and furnishings, free internet, a tasty free breakfast, pool and spa tub open until 11 pm, friendly staff. I discovered too late that this time the room came with an HVAC unit that thunked and rattled enough each time it started up overnight to make sleep elusive. The west-facing room was too hot to turn off the HVAC and the window opens just a sliver. Test the HVAC unit as soon as you check into your room and request a different room if yours comes with noisy HVAC, and then you'll have a great experience! Management said they'll fix the issue. Easily the nicest motel in Hastings. Don't believe those who say it's hard to find. On the west side of the street look for a 4-story tall hotel rimmed with blue neon towering over a nice little shopping mall. The hotel name is on the side of the building in large letters. It's hard to miss. April 24, 2014
Rated 3.0 out of 5.0 by Visit That staff is wonderful here and they always make me feel at home. But the gentleman in the room next to me kept me up most of the night and then woke me up early. I did talk to the staff the next day to see if the person was still there and he wasn't so the second night was much better. April 21, 2014
Rated 5.0 out of 5.0 by Nice Place I have not had a bad stay at a Holiday inn express yet. and this one is no different. The mangers snack and drink is a nice thing to have April 13, 2014
Rated 5.0 out of 5.0 by Exceptional all around Friendly professional staff, exceptionally up to date rooms, very clean! April 13, 2014
Rated 5.0 out of 5.0 by Wonderful hotel We have stayed at this hotel twice and have had excellent experience and will stay here a lot over the next 4yrs while our daughter is at college in Hastings. As we all joke it will be our home away from home!! April 10, 2014
Rated 5.0 out of 5.0 by consistently great room and staff Rooms always neat and clean, next day looks just like new. Great selection and choices for breakfast, always leave full and satisfied. Friendly staff at front desk and in the dining room. Housekeeping very thou rough. Always a nice stay. March 31, 2014
Rated 5.0 out of 5.0 by excellent all around Stayed at this property for two days on a business trip. I travel quite a bit and this hotel is one of the best I have seen. Very clean in all aspects, friendly staff and a fine breakfast buffet. If you are in the Hastings area, look no further. This is the place to stay. Well done HI Express! March 22, 2014
Rated 5.0 out of 5.0 by What A Great Hotel !!!!!! This hotel made me feel at home. The Front Desk Staff is second to none and treats everyone like family. Please Go off I80 To experiance this wonderful hotel. March 20, 2014
Rated 4.0 out of 5.0 by Nice place for a business stay Its always concerning to me when there aren't a lot of choices for quality hotels in an area, but I was pleasantly surprised by this location. A clean hotel with friendly staff. I will stay here again and in fact have already made my next reservation. March 6, 2014
Rated 5.0 out of 5.0 by One of the best HIE's I've used Excellent value and service, I will definitely stay here when I'm in the area February 24, 2014
Rated 5.0 out of 5.0 by Friendly greeting recommend this property! Clean relaxing and well kept February 22, 2014
Rated 5.0 out of 5.0 by Best Staff My brother and I recently stayed at the HI Express in Hastings. We were in the area to visit our father. While visiting, our father passed away. We extended our stay at the HI Express and the staff was more than accommodating to us and our family as they came in for the funeral. Having a staff that made our stay as easy as possible allowed us to focus our time on our family needs during this difficult time. We thank you for your assistance and friendly staff. December 26, 2013
Rated 5.0 out of 5.0 by Hastings Holiday Inn Always a nice place to stay. Very friendly staff.. December 24, 2013
Rated 4.0 out of 5.0 by Good stay. Good price. Good stay for a good price. Nothing spectacular happened but the room was clean, there was no noise loud enough to remember or keep me up, and I even got a free snack for being an IHG member. Not too shabby. December 10, 2013
Rated 2.0 out of 5.0 by Loudness in room We were in rm 205 and could hear a rattling/rumbling but my daughter was in rm 203 and they could hardly sleep because of the noise with the laundry below-terrible! The TV reception was not stable either December 4, 2013
Rated 3.0 out of 5.0 by Dirty Bathrooms and floors I have to wonder about the housekeeping services at this hotel. The bathroom sink still had toothpaste spit dried to the bowl and dust and other dirt on the counter and back splash. The floors had not been vacuumed as evidence by large chucks of debris littered around. The beds were made and clean. The staff are friendly but appear bored. Upon entering the hotel to check in a staff member was sitting on the floor behind the desk and did not greet me nor get up from the floor. November 25, 2013
Rated 5.0 out of 5.0 by Noise I am treated wonderfully here, but unfortunately I was woke up several times by the people next door who felt it was necessary to shower at 5 in the morning and also late at night. And turned the water off and on numerous times. Staff had no control over this. November 25, 2013
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