Rated 4.2 out of 5 by 410
Rated 5.0 out of 5.0 by Mall Drive Excellent Stay
Quality stay, good service, comfortable beds, clean, adequate parking with lights
April 25, 2016
Rated 4.0 out of 5.0 by ChrisCRV It is what you think it is
The front desk staff was helpful upon arrival. The room was refreshed. Some floors still under renovation. Quiet during this stay though.
April 25, 2016
Rated 5.0 out of 5.0 by eneubacher ~~~~~ Top Notch ~~~~~
First off the staff here at HIE are incredible. To name just one person would be an insult to the entire staff. My wife say’s I’m a very picky person but I truly have no complaints on this particular HIE. I wish all HIE's operated like this one. I travel all across the US for work and this is definitely one of my favorite HIE's.
I was reading a past review were a previous guest had put a negative comment about Michelle who works at the front desk. I don’t know about that particular situation with that guest but let me tell you Michelle is a very pleasant person.
In the mornings they have a nice selection of breakfast items. The cinnamon rolls are to die for!! And at night sometimes they have homemade chocolate chip and M&M cookies at the front desk and they are outstanding. You definitely can’t eat just one!
Presently, they are renovating the facility. But do not let that stop you from staying here. You would think with renovations going on it would be messy and dusty but it’s not at all. The staff keeps everything VERY neat and clean. The construction stops by 4:00 pm and during the day when you are in your room you cannot hear any of the construction going on. So again don’t let the renovation construction scare you away.
Like I said I really have no complaints. The only complaint I have is ya'll should really put those cookies out every night. They are so good they would make the Cookie Monster proud!
Keep up the good work.
April 17, 2016