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Rated 4.2 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Clean comfortable and quiet Great place and easily accessible right off the highway. Easy parking as well. The front end staff was very helpful and friendly. Room was extremely clean as well. Could use the better pillows other holiday inn express have. Other than that would recommend. January 17, 2013
Rated 2.0 out of 5.0 by Great except Internet Everything about this hotel is great - especially the price. Except, the Internet service. It is really important to me, and really horrible. They have a ton of WiFi access points, all with low signal rates. They are constantly fluctuating, and when it is connected, the connection is unbearably slow. The network cord in the room didn't work at all. January 16, 2013
Rated 2.0 out of 5.0 by Smell and wet carpet The room had a horrible Febreeze old smell. The carpet was wet and we had to wear our shoes the whole time since the carpet was wet. The air conditioner was blowing right on the second bed making a very uncomfortable stay. If you shut the AC off, then you had to deal with the musty smelly wet carpet. YUK, Never again at this property !! January 16, 2013
Rated 5.0 out of 5.0 by Very clean and safe I stay here routinely for business (>6 times in the last 3 months) and couldn't say enough nice things about the staff, the rooms and the great breakfast. Everyone of the staff is helpful and though the location is not a "resort destination", I'd readily stay here if I had an early AM flight at LAX... very safe, very dependable. January 15, 2013
Rated 5.0 out of 5.0 by XLNT Place to Stay when in El Segundo or near LAX I've stayed at the Hawthorne Holiday Inn Express quite a few times over the past four years and have never been disappointed. The rooms are very clean and staff is exceptionally friendly and attentive. The cost to quality ratio is unbeatable for LA, especially for lodging near the airport. Some worthy features include: Wonderful Hot Tub and Pool that is the correct temperature, not overloaded with chlorine, and usually available after hours. This property actually lets one enjoy the facilities without kicking everyone out at one second after 10PM. Excellent and abundant towels in the bathroom. Paper plates, knives, forks, and spoons supplied in the suites. Close proximity to the the world class Toyota Sports Center, where one can work out on the ice, watch NHL practice, or perhaps meet a Olympic skater. and FREE, Secure parking!! And one more thing: be sure to Google the term 'Cockatoo Inn' and read the totally amazing history! January 15, 2013
Rated 5.0 out of 5.0 by Great bed and breakfast Overall had a good stay at this hotel. Staff was friendly would definetly reccomend this hotel. Although area did not have much to do. We were driving so never had a problem January 7, 2013
Rated 5.0 out of 5.0 by Excellent place to stay We have always had excellent experience with Holiday Inn Express. Rooms are clean. Stay is comfortable. Breakfast place is was too crowded. Overall good. January 5, 2013
Rated 5.0 out of 5.0 by Great value for money I've slept for 6 nights at this hotel. Overall, I was very satisfied with the service, amenities, staff, etc. My preffered choice when I return to Los Angeles. January 3, 2013
Rated 4.0 out of 5.0 by Better than I hoped I thought that area of L.A. would be a little unsafe. Much to my pleasure it was not. It is a little oasis of comfort. I was really impressed how breakfast was mamaged. It was outstanding!. I really liked the private parking garage. The furniture could be upgraded a little as is is a little old and worn. I would stay again because of the service and value. January 2, 2013
Rated 5.0 out of 5.0 by Thoughtful in The Early Morning Hours We had an early morning departure before the continental breakfast would be offered. The staff at the Holiday Inn offered to prepare some breakfast bags for us upon our departure from the hotel. What pleasant surprise to have these when we checked out! January 2, 2013
Rated 5.0 out of 5.0 by Like a second home Good location,friendly staff , always happy to help December 25, 2012
Rated 4.0 out of 5.0 by Very good 2 week stay We enjoyed our time at this location. I only stay at H.I. properties. We have been around the world and stay from 80 to 100 nights in H.I. properties. We liked the location and liked the private parking garage. The breakfast was nomal food but the manager of the breakfast service was outstanding. It was spotless and was always attended to in an exceptional manner. December 19, 2012
Rated 4.0 out of 5.0 Comfortable Like all the Holiday Inn. Simple, reliable, not expensive December 19, 2012
Rated 5.0 out of 5.0 by Clean smelling room This first thing I notice is the smell of the place I will be staying at. This hotel had a nice, fresh smell to it. The lobby was very clean and the entire area I was able to to view was likewise. The room was spacious, clean, and the beds were very comfortable. We had a little adjoining room with a microwave and fridge which was very nice. The staff was very professional and tuned in to their customers. The breakfasts were excellent. I will visit this hotel again when I need a place to stay in LA. December 18, 2012
Rated 3.0 out of 5.0 by Average location Had we known ahead of time where this property was located we would not have booked our stay here. It is too far away from the airport and the location is not ideal December 10, 2012
Rated 4.0 out of 5.0 by Stayin at the Holiday Inn Los Angeles Airport Hawthorne We enjoyed our stay at the Los Angeles Airport Hawthorne ; the staff was very friendly and happy to help, the facility is good and they have parking garage. The Jacuzzi was cold Sunday morning - not sure why, it was great Saturday night.. December 7, 2012
Rated 5.0 out of 5.0 by great staff and very comfortable very short distqnce to the airport via hotel shuttle. various fast food restuarants within walking distance. hotel and property is in excellent condition. outside noise wqs less than hotels closer to the airport. December 5, 2012
Rated 5.0 out of 5.0 by Home away from home This is the fourth time I have stayed in this property. Welcoming staff, lovely room, great breakfast., close to LAX. My home away from home in Los Angeles. December 4, 2012
Rated 4.0 out of 5.0 by Finding the hotel. The main problem with the hotel is trying to find it!!!! The sign is almost impossible to see and yet, the hotels around it have very visible signs. We had to circle a few times until we found it and the next day people trying to find us got lost. Since this is a hotel, basically, for people who are NOT familiar with the area you either need a better sign or better directions (perpendicular street names) so that your guests can arrive with less confusion. I would also like to have the coffee machine downstairs open longer. When you just arrive, especially if it has been harrowing, a nice cup of coffee, in the fog and cold, would be nice. The machines in the room, with the powdered milk are good in a pinch, but not really satisfying. November 29, 2012
Rated 5.0 out of 5.0 by Best Hotel I have Ever Stayed In!!! This is absolutely one of the best hotels I have ever stayed in. The staff was always very friendly and accomodating. Maintenance department fixed problem very quickly. This Holiday Inn is the perfect location for visiting LA and the surrounding area. FREE SECURE PARKING, FREE BREAKFAST, FREE INTERNET. No other hotel in the area offers all this. Also, you cannot beat the price!!! Thanks for a great stay!!! November 26, 2012
Rated 5.0 out of 5.0 by very nice stay, great customer service We stayed at the Holiday Inn Express for the first time. We were greeted immediately and given our room keys. Upon asking for a shuttle to the airport they also said they had a breakfast that started at 6 I believe, but we were leaving at 4 am. They said they would give us a breakfast bag when taking us to the airport, which was very nice. Thanks for breakfast. Also they were very nice to recommend a nearby restaurant for dinner as we had returned our rental car before coming to the hotel. The room was great, the bed very comfortable and just very nice accomodations. Keep up the great work and hope to use your hotel in the near future. October 28, 2012
Rated 5.0 out of 5.0 by Too much activity in the hall at night We didn't rest too well because the doors were slamming, people talking loud all hours of the night The room was nice and comfortable and the food was very good. People need to be considerate of others feeling especially at night when people are trying to sleep. October 20, 2012
Rated 3.0 out of 5.0 by LA Airport Hawthorne Facility was very clean. Staff friendly. Breakfast Great. Excellent Location near airport. Night Street Noise was the only factor of concern. October 17, 2012
Rated 4.0 out of 5.0 by Met my needs perfectly Coming back east from Santa Barbara vacation and needed a place to spend the night for an early flight out of LAX. It was clean, comfortable, and reasonably priced. Staff were efficient and helpful. Left too early for breakfast, but when I got downstairs I realized I could have asked for a "to go" breakfast. October 5, 2012
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