Rated 4.8 out of 5 by 221
Rated 5.0 out of 5.0 by Johab Great hotel
Superb location, beautiful city, great hotel and staff. Just be careful of where you park when away from the hotel, got a $20 ticket for parking in a public park on a holiday.
June 2, 2014
Rated 5.0 out of 5.0 by jatd great experiance
It was a clean friendly place with several amenities that were surprising and pleasant.
June 1, 2014
Rated 5.0 out of 5.0 by letsgoforaride A great overnight stop
This was a very nice place to stay during a long road trip
It will remain a favorite on my list of places to stay.
May 31, 2014
Rated 3.0 out of 5.0 by HSSAFETY Comfortable room but poor Venting
The hotel was good in almost every way except when it came to the bathroom. The vents had terrible odors coming into room which even smelled up the cloths that were hanging on hook.
I did report this to the desk and was told thank you for reporting it.
Okay then, the room sinks then.
May 22, 2014
Rated 3.0 out of 5.0 by SHELLEY898 VERY NICE HOTEL
A LITTLE DISAPPOINTED UPON ARRIVAL THAT THE ROOMS WE HAD REQUESTED AND I EVEN PHONED THE EVENING BEFORE TO CONFIRM WER NO LONGER AVAILABLE....OTHER THAN THAT IT WAS OK
May 21, 2014
Rated 5.0 out of 5.0 by rwh42 One of the best places we have stayed
Great room that was clean and very comfortable. Highly recommend this hotel.
May 19, 2014
Rated 5.0 out of 5.0 by Bren6 Warm and homey atmosphere with great rooms
This is the second time we have stayed here and it was just as great as the first time. Staff was very friendly and our room was clean and exactly what we wanted and needed. The water pressure in the shower was better than at home...! The complimentary breakfast was great, with many healthy choices. On our first visit the kids were with us and raved about the cinnamon rolls. After we chatted with the manager, and she learned of our circumstances of why we were there and the long trip ahead, she sent some cinnamon rolls with them to enjoy. We were impressed with her care and attention and of the other staff as well.
May 12, 2014
Rated 4.0 out of 5.0 by Tojo Comfortable and relaxed
We returned to this location mainly because of our experience in October of 2013, we enjoyed Dodger very much! And the staff in October went above and beyond our expectations. This time staying here it was fine, but nothing spectacular from the staff, in fact some hardly greeted us. Breakfast and the staff person that worked in that area was amazing!
May 1, 2014
Rated 4.0 out of 5.0 by dowutyalyk Relaxing stay
I was very impressed at how pet friendly this hotel was. I had a great chuckle as we were walking out the front lobby when I suddenly noticed the staff's Weimaraner dog at the reception desk, paws on counter, wondering if I needed any assistance.
I truly enjoyed this hotel and my stay. If I'm ever out here again, I'll definitely stay here.
May 1, 2014
Rated 5.0 out of 5.0 by SANDY1108 VERY COMFORTABLE BED EXELENT SERVICE
I WOULD MOST DEFFINETLY STAY HERE ANY TIME. THE ROOM WAS GREAD BED VERY CONFORTABLE STAFF VERY NICE....WHISH MORE PLACES LIKE THIS ONE........STAY HERE IF YOU CAN
April 30, 2014
Rated 4.0 out of 5.0 by MillieO Beautiful hotel
Overall, a beautiful hotel, friendly staff, great location. Only minor issues were morning showers were lukewarm water at best. A bus load of HS track atheletes probably the cause. Breakfast room overflowing too when we went downstairs. No real problem as we had time and just came back an hour later. The hostess in the breakfast area was very cheerful and attentive. I commented that you were crazy busy this morning and her comment was "Yes, that is just how I like it!" Food was great.
Not thrilled to have a yappy dog close by; possibly have rooms with pets together at one end of the hotel.
April 29, 2014
Rated 5.0 out of 5.0 by Relish Great Guest Service and location
This is the second or third time we stayed here and as usual nothing changes. If it does, it is for the better... Great service, rooms, and breakfast. This is the only place we plan to stay on our trips back and forth from Montana to Dupont, WA to visit kids.
April 28, 2014
Rated 5.0 out of 5.0 by SeamusDC Like being at home (but someone else makes my bed)
I am generally pleased with Holiday Inn Express hotels wherever I travel, but this one here in Coeur d'Alene has the distinction of having great, friendly, and helpful staff. There is character to this place that I don't find in most other hotels. The management and staff have clearly thought about how to make themselves remembered positively, and it shows.
The decorations around Halloween and Christmas always bring a smile to my face, especially after a long day of traveling or working. And it's so nice on the evenings they offer dinner. Plus -- homemade cookies!
The only suggestion I would make would be to add gluten-free muffins and bread at breakfast.
April 25, 2014
Rated 5.0 out of 5.0 by MsBabbs63 A Home Away from Home
I have been staying at the CDA Inn and Suites 2 times a month since Jan 2014. The front desk staff is AMAZING! They treat you like you are a member of their family. The day I arrived there was a very large tour bus that was full of teenagers, I came in behind them thinking I might have a wait to check in. I should have known your team was on it. They had the whole groups keys made and handed them to the group leader. And by the time I went from the door to the desk the whole group was already gone to their rooms. The GM greeted me and she is extremely pleasant. The breakfast staff is TERRIFIC! The area is kept spotless and stocked with a great breakfast. The housekeepers do a WONDERFUL! Job keeping these rooms spotless. I have never stayed in the same room twice. I always bring my pet, and you would never know that there have been pets in any of the rooms. I LOVE THESE PILLOWS! The hot tub and pool area are always clean, maintained and working. Easy access for me to walk my pet, and the areas are always free of other pets deposits, the parking lots are always clean also. I have worked at a Holiday Inn, and have done a lot of the jobs that your staff does. And I would have been proud to have worked with the Amazing Team you have on staff here. Thank you so much for being my home away from home.
April 25, 2014
Rated 5.0 out of 5.0 by Teewik OUR OLD HOMETOWN
We lived for years in CDA and now when we visit, this hotel is like a home away from home. The staff makes us feel like family and Dodger the hotel's pet rescued dog keeps us from missing our own. He is a perfect dog. Everyone loves him and he is worth staying here alone. Food is good for hotel food and some days they do a light supper. Rooms are comfortable and we sleep like a log.
April 24, 2014
Rated 5.0 out of 5.0 by Cap'n Fred Outstanding staff ans service
Staff, esp. Jason, are extremely helpful and accommodating.
This is our second stay and will be making this our regular CDA
April 24, 2014
Rated 5.0 out of 5.0 by Picky Travel Girl Should be a three star hotel rather than 2.5
I really appreciated how pet friendly they are. Pets stay free, they give you some pet treats upon arrival. The breakfast buffet was really pleasing. The room was spacious, updated, and clean. Great selection of entertainment on their nice flat screen TVs. Nice views! Beautiful land scape. Gorgeous entrance. Nice fitness room. Great water pressure, very clean bathrooms, generous toiletries. Free Milk and warm cookies at 7pm. Some days they offer a small after dinner reception with snacks and wine. A very giving place and well kept. The swimming pool was clean and spacious as well as the hot tub area. The beds were very cozy with fluffy white linens and your choice of firm or soft pillows. There was a good working fridge and microwave. I stayed two days and I left an item behind by accident and they offered to send it to me free of charge, yet I was close enough to pick it up at the front desk. Very impressed!!
April 23, 2014
Rated 5.0 out of 5.0 by Hallie72 Best suite ever!!
I frequently take short staycations at B&Bs, boutique hotels, etc. This is the largest and most relaxing suite I have ever stayed in, and it was much cheaper than other places I have stayed in that had significantly smaller suites. There was no extra charge for my dog, and the room was completely private and quiet. This will be my permanent staycation spot from now on!
April 16, 2014
Rated 5.0 out of 5.0 by Jmill Best hotel in Cda.
I love this hotel. Staff is crazy nice and they exceed expectations every time.
April 13, 2014
Rated 5.0 out of 5.0 by ZeusZoe Coeur d'Alene loves Dogs
This is an older property but is exceptionally well-maintained. The gentleman at the front desk provided extremely efficient service & believe me, this is appreciated after a long day on the road. Thank you for not gouging us with a pet fee. We won't forget this & plan to return next year.
April 5, 2014
Rated 5.0 out of 5.0 by Vader86 Anniversary
It was a third year anniversary, my girlfriend and I had been together, and for months I was wanting to do something great for her. So I Made reservations at the holiday Inn Express, thinking I'll get just a room away from home for a night. For me and her to just have a different experience. But what we received was so much more than I ever could have imagined, we got there about an hour before our couples massage that the hotel actually has to offer, and my god it was fantastic, Jennifer and Rita are top notch!! But back to the room, I had mentioned it was my anniversary when making the reservation to the hotels front desk, Jonathan I think was his name, and my goodness he and the hotel went far beyond what I expected. So we get to the hotel and get a fantastic welcome from Jess who made us feel so special for being there like we come all the time, the front Office Manager Jessica than greeted us congratulating and we coming us to the hotel. So far so great!!!! But than we get up to the room, and when we open the door, what do we see? An upgrade in to a giant and beautiful living room, and on the table, a beautiful bouquet if lillys that I told Jonathan were my girlfriends favorite. I'm speechless my girlfriend is in awe, but than we go in to the bedroom and BOOM POW, towel swans in the middle of the bed, in the center of a heart drawn by rose peddles!!!! The rest if the Night I didn't really have to do anything, our anniversary was wonderful. Fantastic staff unbelievably comfortable bed.........
I was thinking we would get just a place to sleep for a night, but instead we received an experience that will never be forgotten!
April 4, 2014
Rated 4.0 out of 5.0 by t0314 CDA in March
Hotel was comfortable, clean, food was good, staff very nice.
March 30, 2014
Rated 5.0 out of 5.0 by Jenny1011 Nice hotel
This hotel was very nice. It had rustic charm and the staff was very friendly.
March 28, 2014
Rated 5.0 out of 5.0 by fitnurse Wonderful Stay As Always
Stay at this Hotel six to ten times per year. Excellent service and wonderful staff. Full house this trip but still quiet and relaxing stay.
March 26, 2014
Rated 5.0 out of 5.0 by MtnKid Awesome stay!
Everything about our visit was wonderful. We spent a weekend, and especially enjoyed the breakfast and the hard-working, cheerful breakfast crew that not only kept everything full, but checked with guests to make sure they weren't missing anything. I look forward to my next visit because we will definitely be staying here again.
March 13, 2014
Rated 5.0 out of 5.0 by Kenneth39 Great location
We were accompanied by our 2 dogs. Found the ground floor access very convenient. Room was quite comfortable and quiet. Breakfast choices were great and the staff friendly. There is a great paved river walking path and a new upscale shopping area that can be accessed just behind the hotel. Seems to be a well kept secret. Quite worth exploring. Will certainly return.
March 13, 2014
Rated 5.0 out of 5.0 by Tandy Great room
We booked our room on line and checked in early to get ready for our wedding. Imagine my surprise and delight when we got a free upgrade to a suite. The room was stunning, clean, and quiet. We could not hear traffic noise or even other guests. Thanks for making our wedding night special.
March 4, 2014
Rated 5.0 out of 5.0 by johnnyrodeo Excellent in EVERY Way!!!
Upon recommendation from a family member we stayed in a Holiday Inn Express in another town the night before. Caught in a snowstorm we saw the sign for this one from the freeway and immediately turned around to get to it. Great desk and dining room staff - great sleep - great rate - will stop there any time we have the chance.
March 1, 2014
Rated 5.0 out of 5.0 by Surety Our Coeur d'Alene home!
Wonderful staff, facility, location, etc. We have been staying here for years and I don't plan to look elsewhere.
February 26, 2014
Rated 5.0 out of 5.0 by skeets46 Great Place, Nice size room and solid staff
Used this hotel as a stopover on the way to Helena. Had the King suite which included a king bed and a sleeper sofa. Had one kid sleep on the floor too, which tells you the room was plenty big. Staff was welcoming and friendly, everyone went out of their way to see if we were comfortable.
After a long drive we were looking forward to a hot tub, but were surprised to see that it, and the pool, were out of service for resurfacing. We were very disappointed, but the hotel staff gave us a discount on our room and a free movie, which was more than fair.
Staff even took the time to call up to the room about an hour after check in to see if everything was OK, which was very nice.
Eating area is huge by HIE standards and they offered a salad and soup bar from 4-7 PM with white or red wine. Cookies were available after 7 PM...my son took full advantage. We were out of the hotel at 5:30 AM, so breakfast was not out yet, but they did have cinnamon rolls and coffee.
Only downside was the room was blistering hot and we had to run the air conditioner all night (this is a 10 degree February night mind you) to keep the room comfortable.
We will stay here again and recommend the hotel.
February 25, 2014