Rated 4.3 out of 5 by 142
Rated 4.0 out of 5.0 by RandM7678 A + Customer Service
A miscommunication over which night we had reserved resulted in a satisfactory resolution in our favor. We were given the benefit of the doubt, and customer loyalty enhanced. We will use this facility again if we need a break in the Kansas City to Denver arduous trip.
There are other quality lodging choices in the Hays market, but because this matter was resolved in our favor, we will stick with Holiday Inn Express.
July 16, 2014
Rated 5.0 out of 5.0 by Fred1000 Very clean, hard bed
The bed was like sleeping on a rock. Front desk staff and breakfast staff were very nice. Property was very clean.
July 14, 2014
Rated 5.0 out of 5.0 by verygood Good
We have stayed there several time and as usual it was a good experience.
The Holiday Express used to have complimentary cookies or such but I guess with the number of people that stay there such has been not on the list now.
July 12, 2014
Rated 3.0 out of 5.0 by cardio1 Spacious rooms but...
Nice executive rooms with sofa etc. Two tv's and decent selection of channels (better than the competition).
Only downside is recurrent bus loads of teenagers working out their 12 hrs of bus captivity in the hallways and rooms till 2am.
Probably a better place to stay when school is IN session.
July 6, 2014
Rated 5.0 out of 5.0 by Benji001 You get what you expect
As far as roadside HIEs go, this is a must stop. Clean, safe, close to interstate and new. Pool is great for the kiddos, free breakfast is as well. Rooms had enough room that the wife and two little ones weren't stumbling over each other. It is a HIE, it is on the interstate and it is intended for the passing through traveler. With that in mind, you couldn't ask for more.
July 5, 2014
Rated 5.0 out of 5.0 by Sheryl V. Clean and comfortable
We had a very pleasant stay. This is where we usually stay when we're traveling to Colorado. The room was nice, clean and comfortable. Fit our needs. The continental breakfast was great. Wonderful variety! We utilized the pool and exercise area, and were very pleased. Staff was patient, courteous, and helpful. Great place to stay!!!
July 1, 2014
Rated 5.0 out of 5.0 by Runner1776 Great staff and comfy rooms
This hotel is in excellent condition and was extremely clean and comfortable. The weight room/gym has modern equipment, water tank, and towels. The pool is maintained well and was a relaxing retreat at the end of the day. Excellent hotel!!
June 30, 2014
Rated 5.0 out of 5.0 by Robin84 Very Clean and great service.
This hotel was very clean and the rooms were exceptional. We would definitely stay again.
June 26, 2014