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Rated 4.3 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by Be sure to have extra time for check-in All was great besides the lengthy wait to check-in! August 21, 2014
Rated 5.0 out of 5.0 by front desk check in personnel had one person who seemed to be on the lazy side, wanting us to do what she should be doing regarding contacting airline for point credit and viewing credit card ad. August 21, 2014
Rated 5.0 out of 5.0 by One Night In Hays I was very pleased with the service and the quality of the Holiday Inn Express in Hays, KS. I arrived very late (11:30pm) after driving for several hours and was warmly welcomed by the night audit staffer (I believe her name was Terri, if not I apologize for not remembering). She had me checked in very quickly and was in good spirits, something I ALWAYS appreciate. The room was what I expected from a Holiday Inn Express, but the real surprise came at breakfast. The breakfast room was one of the largest, most comfortable and welcoming meal areas I have encountered. It was well decorated, maintained and offered ample seating, something that several Holiday Inn Express properties lack. I was greeted by the breakfast attendant as well as the morning desk staff (that is 3 for 3 of my staff encounters) while I passed through the lobby. Fantastic guest services, and I hope your general manager recognizes that. August 21, 2014
Rated 2.0 out of 5.0 by cockroaches in room Cockroaches in room. Staff at front desk and in dining area not very friendly August 21, 2014
Rated 4.0 out of 5.0 by Great Service and a better Nights sleep Have visited this location twice now, and i know it will never disappoint. If in the Hays area and need a place, this is the place. August 21, 2014
Rated 4.0 out of 5.0 by Nice rooms but really cold pool. We have stayed at this property several times and enjoyed the pool. We bring our grandchildren to Hays frequently to visit family and choose our hotel mainly for the pool. This last stay was a total disappointment as the pool was too cold for us adults let along our preschool grandchildren. I would recommend this hotel only if you aren't wanting to take advantage of the pool. August 20, 2014
Rated 5.0 out of 5.0 One of the best As a frequent Holiday Inn user, occasionally you come across one of the properties that stands out. Hays is one of them. Excellent service and people. August 19, 2014
Rated 5.0 out of 5.0 by Great place to stay in Hays,Ks Safe, comfortable, clean, modern, and great value. Breakfast was lacking but no big deal. August 19, 2014
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