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Rated 4.4 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by Good Holiday Express Stopped here on our way to Denver and on our way home to St Louis. Good stay along the road, will come back again. December 24, 2014
Rated 5.0 out of 5.0 by Over night stay with great service I usually get disappointed when a military discount is not provided. The service overrode this minor shortfall. All our needs were met, and we had a very pleasant experience. December 23, 2014
Rated 4.0 out of 5.0 by Great Service and comfortable stay Very Nice Property with a nice staff. The property location is easily accessible from the highway and good looking property. December 21, 2014
Rated 5.0 out of 5.0 by Great place to stay We have been traveling to Hays every week for a while and always stay at this hotel. We always request the same room when we reserve a room and the staff has always reserved this room for us. Only one time did we have an issue with housekeeping and it was immediately taken care of. Great staff. December 16, 2014
Rated 5.0 out of 5.0 by business trip The usual standard amenities at Holiday Inn Express. December 8, 2014
Rated 5.0 out of 5.0 by Friendly, comfy and clean The staff at Hays is always there to greet us and helpful during our stay. They are there when we leave to make sure all went well. They have eating suggestions for us and directions on how to get there. The rooms are always very clean and the beds are so comfy we always get a good nights sleep. Love it. December 7, 2014
Rated 2.0 out of 5.0 by Watch out for up charging Not happy at all when I recieved my receipt under my door to discover that the hotel had up charged me from my original reservation. Never did get an explanation and some of the staff was very unpleasant to talk to. I will have to admit they took care of the total bill so overall the night was free but that was not at all what I wanted. What I wanted and still didn't get was why it happened. Also it seems that the cleaning staff needs to pay lots more attention to the details. December 6, 2014
Rated 5.0 out of 5.0 by Need to replace mattress Great stay. Only issue is the bed was a little soft. Most people wouldn't have an issue with the bed however,most other IHG properties have beds that are a little more firm. Breakfast staff was extremely nice and were very busy keeping a full hotel stocked during breakfast. Very content with our stay. December 4, 2014
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