Rated 4.3 out of 5 by 144
Rated 5.0 out of 5.0 by Bobbyboy26255 Business Guest that had a GREAT STAY
I travel a lot with my business and I this property is top notch. The staff is great. Amy at front desk is wonderful and very friendly. The housekeeping department is the hardest working women and men I have seen. Our room was spotless. The manager ( Varona) is great, it is hard to identify her because she is always working either helping housekeeping or front desk, she is very friendly and was always available to help if a problem occurred. As we was waiting in the lobby on the rest of our crew another guest had a question that the desk clerk (Alex) didn't know and he didn't think twice about calling his manager. I overheard him tell the quest that she wouldn't care at all. You just don't see that often in management. The property is very well taken care of and maintained. The area is beautiful to be in. The 3 housekeepers that was always on my floor was Joanie, Amber, and Liz and they all 3 were great. Wonderful stay.
June 16, 2016
Rated 5.0 out of 5.0 by ljc45 Suite Stay!
After this stay, we will be return visitors! Our suite was amazing with flat screen televisions, very comfortable beds, and a Keurig coffee maker. The indoor pool and fitness room were very nice. Hotel staff were friendly, helpful,
June 14, 2016
Rated 2.0 out of 5.0 by travelinky Good staff but poor room
The staff was good, however, we were put on the fourth floor which we were told was no longer a smoking floor but our room reeked of musky smoke smell. Had to wash all clothes in luggage when we got home. Curtain was missing from window and toilet handle had to be pulled up to keep the toilet from running after every flush. Good staff but poor room.
June 3, 2016
Rated 5.0 out of 5.0 by Next Years Guest Legendary Customer Service
Great service and comfortable place to stay while attending a family reunion and was able to have our whole family stay in one hotel. The staff was very professional and was able to take care of an issue that came up upon check in. Would like to have the front desk employees recognized for the manner in which they handeled everything during check in.
June 1, 2016
Rated 4.0 out of 5.0 by crabbypatty Happy in Hazard HI Express
I was very happy with HI Express and Suites Hazard. The staff was courteous. The room was clean. Breakfast was comparable to other hotels. Comfortable bed. Overall, my stay was good.
May 17, 2016
Rated 5.0 out of 5.0 by nuttydiane1 Great stay!
I stay here about once a month on business. The staff is always super friendly and very accommodating. The rooms have been clean and neat and well furnished. I even got upgraded a few times to the jacuzzi suite which was a treat!! Would definitely recommend staying here!
May 15, 2016
Rated 5.0 out of 5.0 by Dulcimer Dave Top Notch Stay
Just passing through but the hotel was excellent and there were a variety of retaurants across the parking lot.
April 12, 2016
Rated 4.0 out of 5.0 by Sawhead12 Surprise
Checked in to find out property had gone all NON smoking
AWESOME. Will stay here more often
April 8, 2016