Rated 3.9 out of 5 by 144
Rated 4.0 out of 5.0 by carebear136 Nice place to stay
We enjoyed our stay overall. There were just a few issues that detracted from our experience. The breakfast items were not kept fresh. The eggs were crusty and it was an unpleasant experience. The sausage was dried out. In our room we ran out of tissues and toilet paper and had to ask for more at the front desk.
May 23, 2016
Rated 4.0 out of 5.0 by kimo32 great breakfast
the food was hot and they had plenty of it and a very friendly staff.
May 17, 2016
Rated 4.0 out of 5.0 by AssaGaori Clean and comfortable room
Overall, the room condition was good even though the staff in the front was a little bit not nice.
May 11, 2016
Rated 5.0 out of 5.0 by Larry Zuwala great service as usual for Holiday Inn Express
I was a Platinum member when I was working logging in excess of 150 nights in various upper Midwest locations
May 3, 2016
Rated 4.0 out of 5.0 by weiscup Friendly staff and quiet hotel
Looking for the hotel after leaving the airport was a bit of a challenge. It took us about 45 minutes to locate. The staff welcomed us as we entered the door and offered to help us with our luggage. Breakfast was always hot and ready to eat in the morning. We were impressed by the pancake machine. The bill was ready to go in the morning and placed under our door. The TV stations were true to the numbers written on the card. My iphone worked well from the room.
April 24, 2016
Rated 4.0 out of 5.0 by starbuckbob missing the details
place is suspect to poor management. if you compare this location to the other St. Louis Holiday Inn Express Hotels, then don't stay here. some signs of bad details are : missing orange juice and cranberry juice at breakfast because it was not ordered in time for the truck delivery. Eggs pan fairly empty at the first part of breakfast with no one eating then. Only filling one coffee pot and leaving the near empties out with old coffee inside.
No bill under the door and excuse was the night girl got locked out the computer.
Other HIE have fresh baked cookies in the evening and these place refuses to go per the counter person.
Printed sign on the main entry door stating "NO SOLICITATION OR PUBLIC RESTROOMS". makes you think twice about the St. Louis foot traffic or your car in the parking lot. Area seemed nice, but remember...the details make the difference.
April 14, 2016
Rated 2.0 out of 5.0 by jlja Staff
Didn't believe what I told them about the stay. Our room was not refreshed with towels, and unmade beds. Garbage under the sofa.
April 13, 2016
Rated 5.0 out of 5.0 by Petey Wheatstraw Bereavement
The Holiday Inn Express and Suites was an enjoyable experience from a comfort and service perspective
April 12, 2016