Be treated to the ultimate in pampering at Crowne Plaza Hunter Valley’s Tea Tree Spa. With spa treatments designed for every occasion, Tea Tree Spa is one of our resort’s most popular amenities. Or enjoy a relaxing day out with some friends on our 18-hole championship golf course, Hunter Valley Golf. Ask the concierge for more information about our Tea Tree Spa or Hunter Valley Golf.
Our first experience was that none of the apartments were ready at the appointed time; the same as last year when we arrived.
I had a coffee in the bar which was so weak i had to ask for a stronger[More]
one. I wanted a simple salad sandwich as I have to watch my diet for health reasons, but that was not available . Disappointing, so I had an apple. Not enough for lunch.
My friend had an iced coffee and it was sweet she couldn't drink it and asked for another which was just as bad, which she didn't drink either. So perhaps the bar staff could be provided with a better understanding of the tasks at hand. They were friendly and helpful but need training.
The staff renewing our wet towels during the storms experienced at the time of our visit were efficient friendly and obliging.
Rooms are generally comfortable but the lighting as in most hotels is atrocious.
As we couldn't play golf the hotel gave us a refund for our golf portion of our original payment without any questions. That was brilliant! Thank you for that. [Less]