Located in the heart of Condado, enjoy a completely renovated hotel near the cruise port, 15 minutes’ drive from the airport, few blocks away from the beach, home to world-renowned restaurants, luxury stores and fabulous nightlife.
We just got back from our trip to Puerto Rico and were very happy that we chose The Intercontinental. The rooms were nice, clean, and the beds were very comfortable. The staff was very friendly and[More]
helpful with any of our questions. Everyone there always had a smile and friendly greeting. Hopefully we will go back some day! [Less]
We spent 3 nights in paradise! The Intercontinental San Juan was awesome! The hotel was beautiful and the staff was top notch! The beach was beautiful and the pool area was terrific. The outdoor bars[More]
were located in the best spots ~ One in the pool and one on the beach!!! We can't wait to visit again!!! [Less]
A pleasant stay on the beach
While the facilities at the IHG San Juan require some updating, the staff were very friendly during our stay. As a long time Ambassador, we were offered club access and it was great to access to[More]
drinks and breakfast and stay hydrated on the beach. The resort offers direct access to the beach and it was nice to be able to walk directly over and security is top notch. Having been to many IHG properties, I would say that the hotel is one of the older ones in its portfolio and could use some work. The best feature of this hotel is the wonderful beach and the incredibly friendly staff. As many guests have noted, the rooms are a bit tired and the bathrooms are ancient and could use some work to bring up to brand standards. [Less]
WEIRD SHOWER STALL
CONTROLS FOR SHOWER STALL ARE AT BELOW KNEE LEVEL, MAKING IT DIFFICULT TO OPERATE AND MAY PROVIDE A SAFETY ISSUE.
LOOKS AS IF IT WAS PLANNED FOR A BATHTUB AND SOME ONE CHANGED THE SPECS[Less]
Clean, comfortable, nice breakfast, and location
Enjoyed the stay! Very close to the beach. Room was clean, bathrooms were nice, breakfast was good, staff was great.[Less]
Asides from the limited parking options, this hotel provides a good alternative at an excellent location.[Less]