"Started iff with an issue ended up confortable night"
On the whole this was a great stay !!
I was booking for the HI Express on Polo Rd my internet went out came back on and I did not realize the website had changed the location.
Imagine my surprise[More]
when I saw the charge for prepayment of a room at a hotel I did not request. I immediately called the number on my member card ... they could do nothing however gave me the number of the hotel ... they also could do nothing however they could honor the price for another date,,, so I changed my flight and stayed here!
The staff was great the internet was not working to print our boarding passes so the nice man at the desk printed them for us!
Thanks ! [Less]
I stayed from Aoril 27 - May 1, 15. It was a very happy experience. All the way from the front desk to room service, cleaning of my room, and all services were prompt, courteous and enjoyable.[More]
Excellent, helping staff made the stay even more enjoyable. I highly recommend this hotel. [Less]