The Holiday Inn Express Hotel & Suites in Charlotte - Arrowood, North Carolina is near the Charlotte Douglas International Airport, making travel into and out of the city easy and convenient. We are also conveniently located 1 mile from CATS LYNX, Charlotte's newest mass transportation edition. Park your vehicle and ride the LYNX to beautiful Uptown Charlotte.
Ideal location offering complimentary shuttle transportation to and from locations such as Charlotte Douglas International Airport, SouthPark Mall area as well as anywhere your travels may take you within a 3 mile radius of the hotel. Looking to head into Uptown? Take the Lynx light rail from a station close to the hotel with drop off in Uptown. We look forward to welcoming you soon!
"Clothes left in room/Not happy with the Staff and Service"
When we arrived their was someone else's clothes left in the dresser. I called the front desk and let them know, they did not get the clothes until I went to the front desk the next morning. I left a[More]
back-pack in the closet and I did not realize until I got home, so I called the hotel front desk and told the man that I had left my back-pack in my room # 324, after he get my phone number, he assured me that as soon as we hang up the phone he would go to the room and check and he would call me straight back. Well, here it is 19 days later and no phone call. I guess they are waiting for the next customer to find it and contact the front desk, because it seems the maids don't check the rooms for items that were accidently left!!! I know I should have double checked to make sure I had ALL my belongings but, the maid was knocking on my door @10:15 A.M. and check-out isn't until 11:00 A.M.So yes, I am NOT happy with the Staff and Service!!! [Less]
Brand new hotel with new furnishings and very comfortable beds. 42" flat screen TV in room was nice. Plenty of towels in bathroom. Lobby is kind of loud and echoy due to the ceiling being very high.[More]
Breakfast was nice but they ran out of omelets quickly and had 2 choices of yogurt, both Greek. Not everyone likes Greek yougurt. A choice of regular yogurt like good old Dannon would have been nice. Coffe was good. [Less]
My connecting flight from US Air was delayed for "weather" reasons. So I was forced to pay for my own hotel in Charlotte Area. I made a quick phone call got a reservation, rooms were available and a[More]
shutter van picked me up outside of baggage area. I was able to use my IHG Rewards points.
Total of 20 minutes went by from the time I called to make a reservation, walked to the designated area to be picked up, checked into hotel and stepped into my room.
Well Played Charlotte - Airport Holiday Inn - Well Played!!!! [Less]