Rated 4.7 out of 5 by 311
Rated 5.0 out of 5.0 by bmith07 Very clean hotel
This hotel was very clean. The service from the staff was great and everyone was very attentive. The breakfast service was very good and the attendant was always cleaning the area and putting out fresh food.
February 10, 2016
Rated 4.0 out of 5.0 by Megan20167 Helena is still nice
This facility is always reliable but it is unfortunate we cannot adjust the room temp to our liking.
February 9, 2016
Rated 2.0 out of 5.0 by Hd9rb Usually great. Not so much this stay.
We stay at the Helena Holiday Inn Express a lot. We normally enjoy our stay. We had to ask to get our room cleaned. The TV didn't work. The towels were thin. We will likely try it one more time because this is the first negative experience we've had. Because of the problems, one of the hosts was gracious and gave us additional rewards points, which helped because it showed the hotel cared. Thank you.
February 6, 2016
Rated 5.0 out of 5.0 by sled2014 Great service and friendly staff made for a great stay!
This was by no means my first stay nor will it be my last. This hotel is always one of my favorites to stay on at when I travel for work as the staff is very friendly and go out of their way to make sure I receive the service I need and now expect. The facility and rooms are very clean, breakfast is great and coffee is always on.
February 1, 2016
Rated 5.0 out of 5.0 by MTGAFTraveler Never lets me down
This is one of the few hotels that always tries for an upgrade if available, great people every time and helps when something goes wrong (like something always will). I appreciate the effort at this location and the newer building.
January 31, 2016
Rated 3.0 out of 5.0 by Spire1 Value
Reserved a king suite. Paid for a king suite. Did not get a king suite. Huh!!
January 30, 2016
Rated 4.0 out of 5.0 by Joe1234569 Nice comfortable stay
Room and hotel was clean. Very convenient to airport, food and shopping. Internet and business center was good. Breakfast was average but dining area was clean and there was plenty of coffee. Staff was courteous.
January 26, 2016
Rated 5.0 out of 5.0 by bell47 Comfortable and quiet
Great place quiet comfortable and as always great breakfast. Staff was very friendly and very accomodating
January 25, 2016