Rated 4.7 out of 5 by 59
Rated 5.0 out of 5.0 by 1955Sparky Fantastic Stay
I was immediatley recognized as Platinum IHG member and upgraded to a suite room. The room was VERY clean, modern and well appointed. Staff was friendly both days of my stay.
I stay in a lot of HIE hotels and this was by far one of the nicest I have ever stayed at.
November 25, 2013
Rated 5.0 out of 5.0 by rickr777 General Comments
Excellent and friendly staff
Very comfortable and clean room
No fridge in our room
Great location - close to highway but not noisy
Good eating facilities nearby along with major shopping centre
October 30, 2013
Rated 4.0 out of 5.0 by MacKenzie Great stay
Our stay at this facility was great. We enjoyed the same quality standards Holiday Inn offers to all its customers.
Concerns: The clerk who helped us was not very friendly. He was somewhat distracted and abrupt with us. Even if I provided him with my IHG reward card, the information was not on the check the next day and we had to stop at the front desk to get it added. He did not ask if we had other discounts such as AARP. When we asked, he sounded displeased to have to go back to add the discount. He did not offer us complementary water. However, the clerk replacing him later on was very cheerfull and he did ask me if I wanted water.
1) Front desk is too low which causes the clerk to bend down considerably and not look at customer for long period of time.
2) Slipping the check under the door. This is something that I noticed at all my stays at Holiday Inn. The check is slipped under the door only part of the way, in the middle of the night. The invoice has my name and address and could potentially be picked up by some ill intentioned individual. Options could be to ask if I want to be invoiced by e-mail or make sure the envelope is pushed all the way on the other side of the door.
October 28, 2013
Rated 5.0 out of 5.0 by DeefromAZ Best HIE I have experienced
Although I like all of the HIE hotels where I have stayed, this one is a jewel. I would highly recommend it to anyone. As a female traveling alone, I felt safe, protected and cared for.
The front desk staff went above and beyond and so did the maid staff. I do not usually do reveiws, but this one was a must.
October 27, 2013
Rated 4.0 out of 5.0 by MTGAFTraveler Nice Rooms
They upgraded me automatically which was a nice surprise. The staff was courteous and outgoing.
October 9, 2013
Rated 4.0 out of 5.0 by Idahomie Great Hotel, Great Location
My only critique would be on the price and the breakfast. The AAA rate is much higher than I am used to paying in order areas. The breakfast was so/so - enough to not have to look elsewhere, but nothing amazing.
October 6, 2013
Rated 5.0 out of 5.0 by Antipodes Platinum Service
Welcomed with a sincere smile, upgraded without asking, personal handwritten greeting In our room, great local knowledge & advice.
Quiet & comfortable bed & exceptionally clean. A wonderful Holiday Inn. Thank you.
October 4, 2013
Rated 5.0 out of 5.0 by JJ1984 Confortable bed and great service
Great Service and location. Awesome service by full-time staff . I really enjoyed my stay while i was there
September 29, 2013