Rated 4.7 out of 5 by 68
Rated 4.0 out of 5.0 by skeets46 Not perfect, but still new
We stayed on a Friday night while our daughter was visiting Carroll College. So, it was my wife and I and our 16 year old son. Rented a King suite. As suite's go, it is not huge, but just fine for the three of us. As compared to the same suite in the Coeur d'Lane HIE, the room was quite a bit smaller, but still plenty.
Being new, the rooms and hotel are very clean and shiny. The front desk staff was very nice and provided us bottles of water upon check in. We were in a huge rush as we only had a couple of minutes for us to change and get back to the college for an event and they had the kids our room key and they were off to the room before I finished the check in, very nice of them to work with us on that.
Once we were back to the hotel, we hit the hot tub and pool, both of which were nice and had lots of towels at the pool.
A couple of small issues, the room included no bedding for the fold out bed and when we tried to call down to the front desk, we found out the phones didn't work. So, off we went to the front desk and they women there apologized and provided us extra points for our Rewards Club account, never asked for them, but thought it was more than fair. We just kept our cells on and ready to go for phones and they had us bedding in less than 5 minutes, very well done!
The breakfast bar is pretty slim compared to other HIE, but it was fine.
Though they have some kinks to work out, this hotel is worth the money. We will be using them again in the future as our daughter has decided to attend Carroll.
February 26, 2014
Rated 5.0 out of 5.0 by GAPMARC12 very beautiful hotel and awesome heated pool and spa
I would strongly recommend a stay at this very clean and updated hotel and will definitely make my choice of hotels to stay at in Helena Montana city area ,
February 24, 2014
Rated 4.0 out of 5.0 by Lauren2014 Request Rejected
I requested a later check of one more hour but was rejected by the front desk clerk' 1st time this has ever happened to me as a priority club member I was shocked.
February 13, 2014
Rated 5.0 out of 5.0 by JK21122 The Best Hotel in Helena
This is the best hotel in Helena. It is probably the newest with clean comfortable modern rooms. Breakfast is great and staff is always very friendly.
January 13, 2014
Rated 5.0 out of 5.0 Great Experience
Will continue to use this chain! Always treated well and business always is appreciated.
January 12, 2014
Rated 5.0 out of 5.0 by Fun-n-sun Nice Hotel and location
Lovely hotel and staff. Would be nice for future stays if they'd offer a Carroll College discount like other hotels in the area. Prefer to stay in this chain but may get a better price at other hotels when coming for events at the local college.
January 12, 2014
Rated 2.0 out of 5.0 by Phideaux50 New Hotel, nice facility
I have become a bit spoiled being a platinum member and did not receive the same treatment I have come to expect from staying at other IHG hotels. Room rates were higher than advertised and when I needed an additional night that rate was higher yet.
December 24, 2013
Rated 5.0 out of 5.0 by Mumsy27 Staff VERY gracious!
I stayed here with a bunch of JR high girls! We had a blast in the pool! The breakfast room is quite large with a big TV and fireplace and the girls hung out there part of the time. REALLY nice place!
December 19, 2013