Rated 4.4 out of 5 by 583
Rated 5.0 out of 5.0 by aj187 comfy rooms
friendly staff on arrival, prompt service, nothing too much trouble, had trouble with tv remote which was rectified immediately, breakfast was amazing, soo much choice, i had a bit of everything on offer, would recommend a stay
June 28, 2016
Rated 5.0 out of 5.0 by COLSLAW good location, great staff, good parking, free breakfast
good location, great staff, good parking, free breakfast
June 19, 2016
Rated 5.0 out of 5.0 by mdm 4 Highly Recommended
I found this hotel to be great. I cannot say anything negative about our stay. If we go back to the area, we will most definitely stay here again.
June 17, 2016
Rated 3.0 out of 5.0 by Sandra3446 Acceptable accomadation
This is a good place to stay if the price is right. This was our third stay but because it was half term it was very expensive compared to previous visits. For the rate I paid I could have stayed in a 4* London hotel. Most of the staff were cheerful and polite. Breakfast is what it is, there was plenty of it.
June 16, 2016
Rated 5.0 out of 5.0 by JMF007 Comfortable stay
Neat and clean rooms.
The breakfast was good but the layout of the buffet can be improved.
The coffee was poor
June 15, 2016
Rated 4.0 out of 5.0 by VeryAnnoyedMom Good night's sleep but be careful in the bar.
Rooms were incredibly clean, beds and pillows really comfortable but stay was marred by a couple of things. The TV remote would only work if you were actually standing right next to the TV which after a five hour drive after an eight hour day at work was a great annoyance - but we coped with it by switching off the TV entirely.
What was worse was the way my daughter and her wife were treated in the bar. We were given a complimentary drink as it was my daughter's honeymoon (they had married on the Monday but been at work the rest of the week and the Friday night was the start of their honeymoon). This was a lovely gesture. But, after my wife and I went to our room, my daughter and her wife were pestered to have more alcohol that they didn't want. They were told their drinks were free, so gave in. They were given larger drinks than they asked for - and then charged! When they tried to complain they were told that it was only the first drink that was free and therefore ended up paying over the odds for something they didn't want in the first place. This isn't the sort of behaviour I associate with this brand.
June 14, 2016
Rated 4.0 out of 5.0 by abzy hotel
it is worth looking into this hotel if you are staying in the area.
June 14, 2016
Rated 5.0 out of 5.0 by Mark D57 Excellent location
Excellent location for London by train, due to Apsley station straight over the road. Large Sainsburys and fuel just nearby. Very clean hotel and rooms are excellent. Staff very very helpful. Free wifi for Tablets and Mobiles. i didn't use the restaurant or bar but other guest said they were very good. Will stay again.
June 12, 2016