Rated 4.1 out of 5 by 175
Rated 5.0 out of 5.0 by Mlproauto Great staff/comfortable rooms
The staff at this location always make you feel at home! Everything at this hotel is top notch! The manager stops at nothing to make sure your happy and comfortable.
September 1, 2013
Rated 5.0 out of 5.0 by pat32 fantastic service and comfy rooms
We come every year for frog follies, and would not go anywhere else.
The staff works very hard to please. Tamara is the greatest.
August 29, 2013
Rated 4.0 out of 5.0 by streetrodder Nothing bad to say
Stayed during the Frog Follies Street Rod show. Even with all of the guests there,it was wonderfully quiet at night,and everyone that was on duty performed their duties flawlessly.
B-fast buffet was awesome,didn't have a chance to try the resturant in house but I'm sure it is just as good.
Room was ready when I arrived,cleaned and ready to relax in.
Thank you Holiday Inn,Evansville Indiana,it was much appreciated.
I hope to stay with you again next year for the Frogs!
August 28, 2013
Rated 4.0 out of 5.0 by atticus Great service
We were pleasantly surprised by the warmth and hospitality of the staff from the front desk to housekeeping, the service was excellent.
August 27, 2013
Rated 4.0 out of 5.0 by francetta827 Breakfast
I have to say that I have stayed at this hotel on a number of occasions and this is the first time that I have been upset with anything there. On Sunday morning when going to have breakfast I ask the waitress if they had bacon and I was told by one of the cooks that I had to order the bacon from the waitress which I never seen. Why have a breakfast bar and not have bacon or bread on the bar. I know that it was close to them shutting down but people were coming in and couldn't get the things they wanted cause the bar was not fully stocked for people to eat and if you were eating in the bar area no waitress came to the table to see if you needed anything. This is a great hotel and this is the first time I have seen the breakfast bar look that bad. Please have your staff in the kitchen area to make people as happy as the ones at the front desk.
August 22, 2013
Rated 4.0 out of 5.0 by Flightsdelayed got2go
Some areas still need some updating, staff was accommodating.
August 19, 2013
Rated 3.0 out of 5.0 by fasnashun Not for business travellers
I stayed at this hotel because it was closer to my meeting location than the other one in town (which is FABULOUS). I was unable to relax and get to sleep at a decent hour because of the noise from children in the pool and music from the banquet rooms. The room itself is excellent, the staff is courteous and aim to please, the food is good and the hotel is beautiful. I would not stay at this location unless I was on vacation and did not have to be awake at 6am for work. Perhaps this hotel should consider placing business travellers in rooms farther away from vacation activities. The "business center" is a joke as it is made up of equipment on a counter in the center of the lowel level. No walls, no security, no privacy.
August 15, 2013
Rated 3.0 out of 5.0 by Ruffles22 Couldn't Relax or sleep
There was a couple staying in a room above my room. I heard every word they said, and heard every word that came out of their T.V. as well (the T.V. was not loud). It sounded as though they were in the next room, and it was somewhat scary. Their voices were of normal tone, but I do not understand why I could hear so clearly. I could not hear the person in the room next to me, only the people above me. I could not relax or sleep well because of this. I heard many things I should not have......
August 14, 2013
Rated 4.0 out of 5.0 by harvey70 Nice facility close to Airport
Good place to relax before taking a morning flight. Courtesy van to airport. Nice indoor pool. Comfortable beds.
Food and drink okay. Would stay again.
Close to Stolls Buffet restaurant, I-64 and State 41, great food,
August 7, 2013
Rated 5.0 out of 5.0 by Boziz1 Best Stay Ever!
Superb hotel with wonderful room, a great family atmosphere and the highest quality staff. The staff went above and beyond to make sure our stay was the most enjoyable we have ever had. Do not miss this gem!!!!!
August 2, 2013
Rated 1.0 out of 5.0 by Totoro My bad experience
I use IHG over 3 years. I am never see kind of this hotel's staff. Because they have no idea about hospitality. Managers need training and make work instruction.
July 31, 2013
Rated 5.0 out of 5.0 by TXtraveller Comfortable Traveller
The hotel was updated and comfortable. Most of the staff accommodating. Would highly recommend for business or family travel.
July 29, 2013
Rated 1.0 out of 5.0 by BECK2 VERY DISAPOINTED
STARTED OUT BAD WHEN THE DOOR KEY DIDN'T WORK AND HAD TO GO BACK DOWN TO LOBBY TO RESET IT. GOT BACK UP AND ENGINEER HAD TO PLAY WITH THE LOCK TO GET IT TO OPEN SAID THAT'S WHAT YOU HAD TO DO. OUTDOOR TEMPERATURE WAS 95 AND THE ROOM WAS HOT SINCE AIR CONDITIONING DIDN'T WORK VERY WELL AT ALL. THEN WHEN WE GO TO HAVE BREAKFAST THE NEXT MORNING WHICH WAS ADVERTISED AS A HOT BREAKFAST WE WERE TOLD WE WOULD HAVE TO WAIT AN HOUR TO GET ANYTHING HOT BUT WE COULD HAVE SOME FRUIT AND COFFEE SO WE TRIED THAT AND THE FIRST CUP AND GLASS I PICKED UP BOTH HAD FOOD DRIED ON THEM. DIDN'T TAKE LONG FOR US TO CHECK OUT AND GO SOMEWHERE ELSE TO EAT. STAFF WAS NOT WELCOMING OR DIDN'T SEEM TO CARE IF YOU WERE SATISFIED ON NOT. NEVER HAD AN EXPERIENCE LIKE THIS AT A HOLIDAY AND HOPE TO NEVER HAVE THIS ONE AGAIN. DEFINETLY WON'T BE GOING BACK TO THIS PROPERTY.
July 25, 2013
Rated 5.0 out of 5.0 by Oldfolks61 Great place to stay while visiting friends and family.
At the Holiday Inn we can take our turn entertaining family and friends. It felt like home. The staff was ALL friendly and courteous and did their jobs well.
July 21, 2013
Rated 3.0 out of 5.0 by LadyBowler A/C NOT WORKING
My 3 bowling teammates and I arrived at this hotel on Friday, June 21st and were given 2 king rooms on the top floor (heat rises), even though we requested double beds in our reservation. I commented to the female desk clerk about two women sleeping together and was told that was all they had, since there was also a wedding and Jehovah Witness convention going on. We went up to our rooms (2) and the room Brenda and I had seemed very warm. We turned the A/C down and left the hotel, hoping it would be cooler when we returned after bowling. That was not the case when we returned about 10pm. We contacted the front desk and maintenance came up to check. It was blowing, but not out into the room. He said he would let the desk know and see if we couldn't get another room. That did not happen and we slept in a warm room (very miserable#. We went down for breakfast Saturday morning and decided to talk to desk clerk about moving #we saw people checking out# so the maintenance folks could work on the A/C for the next guest and we might cool off before bowling in the afternoon. When we approached the desk, Shannon was rude and already had a chip on his shoulder. At no time were we ugly or rude to him. His comment was 'I am not moving you!' and proceeded to next customer, after telling maintenance man NOT TO TALK TO US FURTHER. We handed him the satisfaction guarantee sign from bathroom and he snatched it away! We asked to speak to Ted, whose name was listed as Manager on Duty, but he was not there and Shannon refused to contact him. We left to bowl and returned in the early evening to a still warm room. Went back down and spoke to Lacey at the desk, who showed concern and sent maintenance back to our room, along with two fans. The bartender #sometimes manager# even came into our room and agreed it was warm and was very apologetic about the events that had occurred. Lacey let us know our room would be comped, as we paid cash on arrival, but the hotel would send us a refund via check. To date, no refund has been received. It should not matter whether I paid full cost, partial or it was a free room. I am still a customer and this was a very poor showing of customer service. Some staff members need to go back to customer service school or find another profession. I have tried contacting the GM Stacey, but no luck thus far. Sad thing is several of the staff were nice and capable, but all it takes is one to ruin a customer experience. We bowl in Evanville every year, and wanted to try a hotel in a different area, but we won't return to this hotel.
July 18, 2013
Rated 5.0 out of 5.0 by tomkat the best
Don't miss out on staying at this location. One of the best Holiday Inn properties I have stayed at over my 20 years of traveling. Nice, clean property. Great presentation. Comfortable.
Tamara at the front desk has excellent customer service skills.
In the lounge, please visit with Amber and Kari. They go the extra mile to make guests feel like home away from home. No need to leave the lounge, Amber and Kari serve your meal right there with variety of TV and great company to talk with. Not to mention the cold beer and awesome drinks they serve.
July 17, 2013
Rated 3.0 out of 5.0 by tina1245 outdated
old/outdated hot tub &bathroom fixtures.
no dvd players in room.
lobby, pool, all of downstairs gorgeous though. just needs to be updated.
July 15, 2013
Rated 3.0 out of 5.0 by Traveler404 Weekend Stay
We were staying in Evansville for a wedding. The room was basic, bed was OK, pillows were lumpy, fitness center was OK, food and and coffee were poor, but the staff was friendly. My real disappointment, we came to Evansville for a wedding, and I specifically asked the front desk about the shuttle service going to the wedding and asked specifically about the time we needed to leave. I was assured it would be available for us. When we came down to the front desk, I was told the shuttle had just left but would be right back. "Right back" was half an hour later, and we missed half of the ceremony.
July 7, 2013
Rated 5.0 out of 5.0 by Marshman Convention
Very nice accomodations and staff very polite and helpful.
I suggest that all rooms have a fridge and microwave.
Rooms should have some nightlights.
Also lobby should have ice water, coffee and cold drink such as lemonade or punch. More luggage carts would also be helpful when there are large groups checking in and out.
Parking is ample. Check-in and out was fast and efficient.
July 5, 2013
Rated 3.0 out of 5.0 by Gayne Was my favorite hotel to come to, though not as of now.
I have stayed at this hotel 3 different times with the first 2 times was a very nice experience.
I gave a review that never was never shown but that is small.
I reserved a room with 5,000 pts. and once I came into my room the swing bolt lock was broken beyond use.
I called the office and was offered another room ,..I do commend the front desk staff for friendliness and seemingly helpful.
They called and and said I would be given a extra 5,000 priority club points for inconvenience .I never have received the 5,000 extra nor even the 5,000 booked , as of yet.
I do like the spacious indoors and warm pool.
July 4, 2013
Rated 5.0 out of 5.0 by Littlebit2 Wonderful!!!!!
It was a clean,friendly,and enjoyable stay! The staff at the front desk was very professional and pleasant to talk to. The front desk clerk,Tamara was 1st class. She had a smile on her face every time you went to the front. Great first impression of the hotel! Was disappointed in the breakfast. The first day we were ten minutes late, food was still out and we were not allowed to get any food. The blond hair lady was really rude. Not a friendly place and food was not good!!!! But I would give this hotel five star plus!!!!!!
July 2, 2013
Rated 5.0 out of 5.0 by Lainey2 I just love Holiday Inn
I have stayed here several times and have never had a problem. The beds are always clean, which is a must for me. The customer service is always good and every-one is always friendly. I'll be back in Nov.
I just wish they had refrigerator's in every room, because my son takes insulin and needs to keep it cool. That's the only draw-back I have. Elaine
June 30, 2013
Rated 1.0 out of 5.0 by best dirty room carpet, shower and chair plus worse service ever experienced with Holiday Inn
This location has the worse customer service. This clerk named Shannon was the meanest person ever. Why do they allow him to service at the front desk when he cannot ever control his temper under pressure. He was mean and unprofessional. I have never been screamed at like he did.
June 30, 2013
Rated 5.0 out of 5.0 by PeeWee47 Hot breakfast and inside balcony view
This is the sixth time I have stayed at this Hotel...This time though it had been bought by Holiday Inn and the hot breakfast was added which saved me a lot of money since I was traveling with 3 children! The hotel staff went over and beyond to make our stay enjoyable and comfortable. I love the fact that I could watch my kids swim while I sat on my balcony and enjoyed a little toddie!! I highly recommend this hotel.
June 28, 2013
Rated 5.0 out of 5.0 by David1964 Totally what I expected
This holidayinn was totally what I expected and then some. Will definitely stay again. We were there for three days. Very friendly, comfortable and home away from home! Thank you!
June 28, 2013
Rated 5.0 out of 5.0 by dpfamily Everything good as expected, free breakfast unexpected bonus
I like staying at Holiday Inns because they are most always great with no surprises.
Good clean rooms. Consistant exceptional service, problem with door closing handled immediately. very happy with stay.
Unexpected Free Breakfast was very nice, with a nice variety of food..
June 28, 2013
Rated 5.0 out of 5.0 by Pangel29 Great workout room.
Enjoyed our time at the hotel. We tried to spend most of our time out and not specifically in the hotel. Easy to find if you are coming in from the airport. Bathrooms do need some updating.
June 27, 2013
Rated 5.0 out of 5.0 by Tee55 Staff Excellent
We stayed over the weekend during a JW convention. Staff was beyond polite. Nice bed to sleep in, great breakfast. Would stay again. Wonderful!
June 25, 2013
Rated 5.0 out of 5.0 by Wifee Was especially impressed with the staff!!
Room was perfect!
Would have liked biscuits and gravy on the breakfast bar, but what was there was perfect!
The pool was a little loud, but people with kids need to be able to let them play hard, so I didn't mind a little noise.
It was the smiling, polite, ever helpful staff that really made the difference! I really felt like the staff sincerely cared!! Haven't seen that in a long time! Keep up the good work! :)
June 21, 2013
Rated 4.0 out of 5.0 by Grateful1056 Decent hotel
Stayed here on Business, it was clean with a nice Breakfast Buffet and a bar.
Staff at front desk was great, Bartenders were so-so.
June 10, 2013