Rated 5.0 out of 5.0 by Meecie My stay in Henderson
I had a excellent experience during my stay. The staff was friendly, efficient. They were very respectful and wanted to make sure I had an enjoyable stay.
I strongly recommend this property to anyone.
June 14, 2013
Rated 2.0 out of 5.0 by OnTheRoader In desperate need of upgrading and unprofessional staff
I am a Platinum member and was not recognized as a Priority Club memberl. The 1st floor hall is dingy with wallpaper peeling off. The rooms are very small and have not been upgraded except for a flat screen tv. I had to say hello to the front desk person twice before she said a word to me when I checked in. It must have been very annoying to have to get up from her seat to check in a customer. I will only stay here as a last resort if there are other hotels available. I'll be back in town next week again on business but will not stay here.
June 12, 2013
Rated 5.0 out of 5.0 by Timzkc Fantastic!
Traveling for business we had a great stay at this HIE property. The hotel was clean and well maintained. Great breakfast and easy checkin and checkout.
Will stop off again on our way back!
June 8, 2013
Rated 4.0 out of 5.0 by mule0413 Work on the front desk help and things will be perfect
Been staying at this location while we get our property ready to move onto. Only issue is the front desk. There is one lady that is real nice, but the young one and older one need some grooming. The younger one is rarely at the front desk in the morning. The morning my wife was in the lobby, she noticed she wasn't there 20 minutes. She found her at the breakfast area sitting and talking to her friends. When I went up to tell her there was four in our room ,but was only given two sets of towels, she said she would let houskeeping know. When we returned later that evening, only two sets of towels. Went to the front desk and the older one was working. Told her the problem and she wasn't sure if she could give me two more sets as there were limited. If i wanted extra towels above the number in my party, that is one thing, but when they know I have four in my room, there should not have been any excuses. The one good thing is I didn't have the issue with checkout like last time as they did rapid checkout and had my invoice so I didn't have to hope a front desk person was there.
June 2, 2013
Rated 5.0 out of 5.0 by Timzkc Fantastic!
Came to the Richie Bros Auction to bid on some earth movers and decided to stay at the Holiday Inn Express in Henderson.
The lady at the desk gave me a snack bag and offered to make my dinner reservations. I had a great stay and will come back to this hotel although it is 20 minutes North of Richie Bros.
May 30, 2013
Rated 5.0 out of 5.0 by whitewater great staff and very comfortable rooms
they catered to my every need. it was nice to stay at such a quality hotel. thanks!
May 9, 2013
Rated 5.0 out of 5.0 by billy51 The service is great but the hotel could use an upgrade!
I always stay at Holiday Inn Express, the staff is friendly. I like to come in and see Ms. Mica's smiling face. The breakfast is great and Ms. Carrie is always there to help in the mornings if I need anything.
May 9, 2013
Rated 5.0 out of 5.0 by angieS Great Stay
Thank you for having a IHG property in the area, there are no other IHG within 35 miles. Great breakfast and clean rooms. The staff was very friendly, the passes to the YMCA was the deal.
May 9, 2013