Rated 4.5 out of 5 by 144
Rated 5.0 out of 5.0 by Yevy Consistent as always
Excellent value for the price and great location. Easy access to LAX and the south beaches.
December 16, 2014
Rated 4.0 out of 5.0 by Packwest56 Great Staff
The staff at this location really makes the stay great. Always friendly and professional. Always willing to make dinner or taxi reservations.
December 16, 2014
Rated 5.0 out of 5.0 by RJG34 Excellent Stay
Customer service was great and very welcoming! There was a good selection of food for breakfast. Definitely going to stay here again on my next trip out to California.
December 15, 2014
Rated 5.0 out of 5.0 by 57Timber Home Away
From the moment of my seamless reservation, through the warm friendly greeting I received upon arrival, to my check out, this is a great place to stay.
I was disappointed in the fact that even though the hotel was less than half full, I was still charged premium rates and not offered a lesser rate, as has been the case upon other stays with Holiday Inn.
That being said, the stay was as I had hoped, quiet, peaceful and comfortable, as usual.
December 5, 2014
Rated 3.0 out of 5.0 mother visit
thanks for the place to crash
i typicall stay at the holinday express hotels now because i have a family and we get to eat breakfast in the morning and i waould have to pay that anyway
December 4, 2014
Rated 5.0 out of 5.0 by rick 11 Wonderful experience
My wife and I enjoyed the hotel which is 2 blocks from one our daughters and family's homes. We are staying there again this weekend. The grand kids loved the pool. Staff was excellent.
December 2, 2014
Rated 5.0 out of 5.0 by Sergey79 close to the beaches
It was a pleasure to take 3 nights away from city center rush. Redondo & Hermosa beaches are in 15 min walking distance, you can take a bike (23-27$ day rent) as well to closest Manhattan & Segundo. I will definitely back this area one more time.
December 2, 2014
Rated 3.0 out of 5.0 by MMREDSOX Hermosa Beach HI Express
THE GOOD: I am an IHG Gold member and was greeted as such when I arrived late in the evening. The staff was friendly and helpful the entire stay of 4 nights, 17-21 Nov 2014. The room (rm239) was spacious with two queen beds, desk, chair and ottoman, fridge and microwave. The bed was extremely comfortable with various pillow types to choose from. Especially nice was the high-pressure hot shower -- the best shower I've had at a hotel in a while. Breakfast was the standard fare, which is good for me. Some hot and some cold choices and the standard HI Express special cinnamon rolls. The exercise room has equipment that appears to be in good repair and not too old. I only can vouch for the treadmill as it was perfect for my workout. Towels are provided as well as a TV (with multiple remotes, but not as many channels as the rooms from what I found#. No problems with the internet connections the entire stay.
THE NOT-SO-GOOD: Upon entering the room I did notice stains on the carpet, which is not a great first impression. Not planning to roll around on the floor, I decided not to take my chances with another room. I also noted the light switches with lights to help you locate them at night. Sounds like a plus, but the light covers were cracked and broken on a couple, with sharp edges, one of which felt it could cut the fingers easily if not careful. I also could not get the lights on the night stand to turn on. It took a little while to determine the plug was not in all the way -- enough to look fully inserted, but not quite. This should've been checked when cleaned after the last guest. In addition, the alarm clock did not work the two mornings I set it and I am glad I used the other wake up options (front service desk and phone wake-up worked great). The iron board cover was also stained pretty bad. It was usable, but I was concerned initially about ironing dress shirts on it. Finally, the bathroom looked somewhat dated with moisture damaged molding on the door and around the tub, cheaper tiles and old-style plastic shelves holding...nothing. Not sure why the shelves were still there. The bathroom door also was spring loaded which kept it closed. This is a bad thing when there is no vent to get rid of moisture, smells and heat from the area. There was a slight mildew smell so I used the trash can to wedge the door open to air it out. This worked, but is a hassle as it also blocks the exit. The bathroom really needs updating.
BOTTOMLINE: I had a good stay with no big problems and do recommend it. I didn't feel the noted issues enough to warrant a lower rating than given, but the room needs an overhaul in the next few years. For my visit to LA next week I am staying at the Staybridge in Torrance -- I've stayed there several times, am guaranteed a clean and updated room and enjoy the evening meals, beer and wine during weekdays. It just provides a touch more for the price and I'm not a beach going regular. However, I do recommend this hotel for it's locale -- near the beach and marina, and easy to get to from the airport. There is also some shopping and good food close by. Good, but room for improvement.
November 24, 2014