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Rated 4.5 out of 5 by 137 reviewers.
Rated 3.0 out of 5.0 by Hermosa Beach HI Express THE GOOD: I am an IHG Gold member and was greeted as such when I arrived late in the evening. The staff was friendly and helpful the entire stay of 4 nights, 17-21 Nov 2014. The room (rm239) was spacious with two queen beds, desk, chair and ottoman, fridge and microwave. The bed was extremely comfortable with various pillow types to choose from. Especially nice was the high-pressure hot shower -- the best shower I've had at a hotel in a while. Breakfast was the standard fare, which is good for me. Some hot and some cold choices and the standard HI Express special cinnamon rolls. The exercise room has equipment that appears to be in good repair and not too old. I only can vouch for the treadmill as it was perfect for my workout. Towels are provided as well as a TV (with multiple remotes, but not as many channels as the rooms from what I found#. No problems with the internet connections the entire stay. THE NOT-SO-GOOD: Upon entering the room I did notice stains on the carpet, which is not a great first impression. Not planning to roll around on the floor, I decided not to take my chances with another room. I also noted the light switches with lights to help you locate them at night. Sounds like a plus, but the light covers were cracked and broken on a couple, with sharp edges, one of which felt it could cut the fingers easily if not careful. I also could not get the lights on the night stand to turn on. It took a little while to determine the plug was not in all the way -- enough to look fully inserted, but not quite. This should've been checked when cleaned after the last guest. In addition, the alarm clock did not work the two mornings I set it and I am glad I used the other wake up options (front service desk and phone wake-up worked great). The iron board cover was also stained pretty bad. It was usable, but I was concerned initially about ironing dress shirts on it. Finally, the bathroom looked somewhat dated with moisture damaged molding on the door and around the tub, cheaper tiles and old-style plastic shelves holding...nothing. Not sure why the shelves were still there. The bathroom door also was spring loaded which kept it closed. This is a bad thing when there is no vent to get rid of moisture, smells and heat from the area. There was a slight mildew smell so I used the trash can to wedge the door open to air it out. This worked, but is a hassle as it also blocks the exit. The bathroom really needs updating. BOTTOMLINE: I had a good stay with no big problems and do recommend it. I didn't feel the noted issues enough to warrant a lower rating than given, but the room needs an overhaul in the next few years. For my visit to LA next week I am staying at the Staybridge in Torrance -- I've stayed there several times, am guaranteed a clean and updated room and enjoy the evening meals, beer and wine during weekdays. It just provides a touch more for the price and I'm not a beach going regular. However, I do recommend this hotel for it's locale -- near the beach and marina, and easy to get to from the airport. There is also some shopping and good food close by. Good, but room for improvement. November 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Very close to beaches The staff was excellent and friendly. The hotel is clean and comfortable with refrigerator in room. You can walk to the beach. Short ride to Rodondo, Hermosa & Manhatten Beach piers. Bus runs right along PCH. Will definitely will be back in the future. November 21, 2014
Rated 5.0 out of 5.0 by Nice, Clean - Great Location. Very nice hotel. It was a pleasant surprise on a busy street, but the location is perfect. We walked to beach and fine restaurants and shops. Hotel was clean, and rooms were pretty. The bed was a bit lumpy but we were tired, and slept well. Evening clerk seemed distracted and kind of grumpy - we did not get the warm welcome we expect from being "recognized" customers - but overall we were satisfied. We will stay there again due to location alone. November 19, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 酒店的位置不错,靠近海边,客服人员能够热情接待,并且耐心回答问题, 房间收拾干净,酒店停车场空间挺大,方便泊车,而且免费,这一点很赞. November 18, 2014
Rated 5.0 out of 5.0 by Great Stay All around good hotel.... Location, cleanliness, bathroom lighting, pillows, bed, all of it were up to standard or better than expected!! November 17, 2014
Rated 4.0 out of 5.0 Great Location, Good Hotel, Awful Fitness Center Overall, the biggest selling point for this hotel is the location. Right on the pacific coast highway, just a couple blocks from the beach. Hotel itself was comfortable and easy to drive to. The one difficult part was sometimes the access to the parking lot was hard due to the traffic. Worst part by far was the "fitness center". An old, broken down bowflex was the only equipment available. The y should consider offereing a guest pass to a local gym as there are a few around. November 17, 2014
Rated 5.0 out of 5.0 by Amazing customer service Great customer service! We were greeted by Ceasar and he was very friendly and accommodating. Hotel is very nice and modern with comfy bedding and great breakfast selection. Easy walking distance to the ocean. We took a walk to the Boardwalk and had a wonderful outdoor seafood dinner. Very nice area with lots of restaurants, etc. November 10, 2014
Rated 4.0 out of 5.0 by Nice hotel, but harder to sleep The hotel and room was very nice for the price. However, it was a little difficult to sleep. Realized at night that you could not move or close the blinds and I am very sensitive to light during my sleep. It made sleeping a little difficult but was able to get a decent sleep when I was finally able to sleep. November 5, 2014
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