Rated 4.3 out of 5 by 49
Rated 4.0 out of 5.0 by NMgeo Clean place, nice staff, one annoyance
Place was clean and comfortable except for one item which apparently is the same in every room.......what is up with not being able to keep the bathroom door open?!!! this is the most ridiculous annoyance, having to prop the door open with a trash can or wedge a shoe or something heavy as its a heavy door to keep it open! Especially since there is NO fan in these bathrooms there is no way to get the steam out without leaving the door open. Who designed this??!
p.s. and breakfast could use more fruit, not just one kind.
September 26, 2013
Rated 2.0 out of 5.0 by aallstarjp A forgettable reception
I walked into lobby about 9pm. The desk person (only one was there) was on a cell phone. I waited there for about 2 minutes, and then walked outside to my car until he was finished with his call. i do not know whether or not it was personal or business related, but he gave me no physical gestures to assure me he'd be with me soon. Zero eye contact; only continued his call. When I walked back into the lobby he took my payment information and gave me my room key.
The room was facing the street, and the noise penetrated the glass windows.
The breakfast buffet the next morning appeared nice. We were running late for a flight, and had to pass on breakfast. A lot of hotel guests eating at the same time, long lines.
September 25, 2013
Rated 5.0 out of 5.0 by BufordGooch Home away
We like this place. We pretty much always stay here when we are in the area (a few times per year). Just a few blocks down the way, you can park your car, step onto the sidewalk, and watch dolphins and whales.
September 19, 2013
Rated 4.0 out of 5.0 by Gus123456 Great place
Really clean and great place. Had lots of fun. The people who work there are friendly and helpful. Would recommend to others. Excellent location.
September 10, 2013
Rated 5.0 out of 5.0 by silhouette004 Excellent Service and Great Staff
Jesus (one of the people that worked the front desk) provided unparalleled customer service and never failed to make my stay more enjoyable. The rooms were always clean and the hotel has a prime location on PCH within walking distance of Hermosa Beach. The rest of the staff was also very pleasant to work with and were able to handle any of my requests quickly and efficiently. I definitely would visit this location again.
September 9, 2013
Rated 5.0 out of 5.0 by Paula6 Great Service - excellent complimentary hot breakfast
We had a handicapped accessible room - everything was clean - shower chair bolted securely to the wall - hand held shower with multiple seatings - and an excellent hot breakfast that was complimentary....hot cinnamon buns, scrambled eggs, sausage, bacon...and delicious hot coffee...we will definitely return.....
Hotel staff were friendly and knowledgeable too
August 23, 2013
Rated 5.0 out of 5.0 by Frank58 Our Stay At Hermosa Beach Holiday Inn Express
We enjoyed our one-week stay very much and will definitely stay there again. Everything was perfiect.
August 22, 2013
Rated 5.0 out of 5.0 by Luis20 Great Hotel near Hermosa Beach
This is a very nice hotel near Hermosa Beach. The staff is friendly, breakfast is good and the facilities are quite nice.
August 17, 2013
Rated 5.0 out of 5.0 Great room and friendly staff
Our recent stay was very pleasant. We had stayed here before because of location and the hotel was nice and clean. The paint and furnishings seem to have been updated. The rooms are large, the breakfast appetizing and the staff VERY friendly.
August 9, 2013
Rated 5.0 out of 5.0 by AZJoe Front desk
Guys at front desk are the best. They get it and get you on your way. The hotel is fine being near the beach more or less, but the staff do a nice job. The rooms are consistent.
August 3, 2013
Rated 4.0 out of 5.0 by jenniferofthejungle Nice, clean hotel just minutes to the beach!
We stayed just one night after a busy day in LA. The front desk staff was pleasant and helpful (Rudy) and our room was spacious and clean. It looked recently remodeled. Although the main street (PC Hwy) is busy, our room faced the parking lot and there was no road noise. We loved that after about half a block walking west toward Hermosa Beach, we were immersed in a quiet, charming, dog-loving beach community!
Minor gripes-the staff member helping out at the very busy breakfast room seemed very grumpy. Price was a little high but it IS LA and it WAS walking distance to the beach, so probably a pretty good value for the area.
We would definitly stay here again!
August 1, 2013
Rated 4.0 out of 5.0 by Dman610 Great Staff
The staff very friendly and accommodating. We had a minor issue traveling and they were super helpful!
July 30, 2013
Rated 5.0 out of 5.0 by Kris0721 Wish I would have had this Holiday Inn Express room for my entire stay in the Los Angeles area
My husband and I just returned from a road trip from Denver to LA to visit his grandmother. She had additional grandchildren at her home already and we decided to call Holiday Inn to reserve a room. LA had a variety of events that caused most all hotels to be full or overbooked.
We stay at a Holiday Inn Express in Cedar City, UT which was excellent during the initial drive. We were forced to stay at a Travelodge in El Segundo which was fair our first night in the LA area. Luckily, the next night we stumbled across this wonderful room in Hermosa Beach on our second night. We were quite pleased.
We then stayed at the Crowne Plaza in Redondo Beach, CA after Hermosa. IT FAILED BY COMPARISON to Hermosa.
We ended our stay with a night at a Holiday Inn and Suites in Grand Junction.
Because of Holiday Inn, our stay in the LA area and during the drive was quite pleasant
July 29, 2013
Rated 5.0 out of 5.0 by Granta My Favorite LA HI Express
Hermosa Beach is a great location for activity south of the airport. Good restaurants nearby within walking distance and the beach is a great place to visit - although parking can be difficult at times.
Only downside was the internet access - requiring a full sign in each time it was needed.
July 27, 2013
Rated 4.0 out of 5.0 by JMCarroll Great location, great stay
The rooms were spacious and clean, the hotel staff friendly and accommodating and the trip a pleasant one. The King suites are great for extended stays, and our large group had a positive experience. The front desk staff was extremely helpful and pleasant coordinating multiple guests and changes to the itinerary. The hotel is a short walk to the beach, and a 5 minute car ride from beach parking.
July 26, 2013
Rated 4.0 out of 5.0 Great Location
Nice staff, rooms and amenities. It's within walking distance of the Strand.
July 20, 2013
Rated 5.0 out of 5.0 by drill A great price and a friendly staff
My family and I had a wonderful time. The staff were very friendly and were able to answer any question we may have had. The price was very affordable and the hotel was close to the many attractions that we were wanting to see. Thank you for making our stay comfortable and we will definitly be back!
July 6, 2013
Rated 5.0 out of 5.0 by Jaxs2740 Very Friendly
Hello - My name is Michael,
I stay at the Holiday Express in Hermosa Beach, CA on business. Approx. 100 days a year. The entire staff goes out of there way to make me feel welcome in my stay. I'm always greeted by my first name. The rooms are clean
July 5, 2013
Rated 3.0 out of 5.0 by KK15 Average HIE
As a priority club rewards member and business traveler I stay at HIEs frequently and am generally very pleased. However, this time I was a less than totally pleased. The hotel wasn't in bad condition, but I would say it was average and I was hoping for a little more since this time I was traveling for pleasure and not business. It was convenient to the beaches I was visiting which was a perk, but I think it was a tad pricey for the value. The highlight of my stay was the pool and hot tub, but I wasn't really impressed with the room. The bed was not very comfy...no pillow top or plush bedding, the only mirror not in the bathroom was above the work desk which was a little inconvenient. Also, the bathroom sink was oddly far from the edge of the counter, so I had to lean in to use it and the bathroom did not have a fan (only light). Overall, the hotel was decent, but I probably would try to stay somewhere else if visiting the area again, especially if the price was cheaper or equivalent to this HIE.
July 5, 2013
Rated 2.0 out of 5.0 by BusinessTraveller629 Service
The day prior to leaving I asked for taxi service to the airport to arrive at 6:10am. The taxi did not show up until 6:50am which almost made me miss the flight. There is no other mode of transportation from this location which puts the customers in a very bad position when the service is not provided on time. The hotel needs a back up plan for their airport service.
June 16, 2013
Rated 2.0 out of 5.0 by TooNoisy Noisy
Asked for a quiet room was placed on main street traffic was very loud at 7am.
May 16, 2013
Rated 3.0 out of 5.0 by NoLongerEnthused Great staff- very accomodating, friendly. I have been there 20-30 times.
rooms are generous size, very clean,
tv sets are new HD,,,but they switched to a low level only partial HD service with limited channels.
pillows stink..i have told management repeatedly, they barely have any support, are ancient, stuffing is like oatmeal.
breakfast is below par-
coffe is a joke- weak tasteless-useless
scrambed eggs are powdered/microwaved with tons of oil- they never digest well
bread is lowest grade white or wheat
they Actually serve "Army style " "SOS." ! really awful.
I used to bear with it as 'free' but since the rates have gone Way Up I walk 2 blocks to a fast food joint and prefer it.
May 11, 2013
Rated 5.0 out of 5.0 by funnyuing staff and service.
I'm the returning guest all the time whenever coming to LA.area.
The staff are very friendly and service is excellent,
We all love the breakfast because everything is just right.
April 26, 2013
Rated 3.0 out of 5.0 by JenJ Good location
Good stay for a Holiday Inn Express. Staff is friendly and helpful. The location is perfectly in between Hermosa and Redondo beaches. Breakfast great as always at HIE.
Be sure to request a room on the ocean side (street side was noisy).
Also, they must have just cleaned the carpets because they were damp and the room was a little musty. I didn't ask to switch and should have.
The workout facility wasn't as nice as other HIEs I've stayed at but sufficient.
March 28, 2013
Rated 4.0 out of 5.0 by Mama808 Great little hotel
This was a great little hotel that met my needs for a comfortable place to stay near the beach. Very nice staff. I would recommend more healthy choices for breakfast. Free newspaper every day. Convenient.
March 23, 2013
Rated 2.0 out of 5.0 by Dave101 All about location, less about customer service
I stayed at this property to be near the beach and the airport. Not once did the staff ever make me feel welcome. I tried to use the laundry and ran the dryer for two cycles and still wet clothes. I ended up taken them down the street to dry them. When I complained to the staff they just said they would let the management know. How about "we're sorry let us at least refund the money spent on the dryer. This is one of those hotels where the location keeps them busy and they do not need to provide good service. I will stay somewhere else next time.
March 14, 2013
Rated 5.0 out of 5.0 by MissPicky Convenient location, good service, walking distance to the beach
I had a very pleasant stay at the hotel. I stayed at a room facing the parking lot, which was absolutely quite.
Maid service excellent. Breakfast better than in other hotels that offer free breakfast. Loved the pancake machine. The lady in charge of the breakfast was very friendly and even though breakfast only starts at 6.30 am, you can sneak in a little earlier if you are on a schedule.
High speed internet was indeed high speed. Excellent!
Only minus, I couldn't find parking a couple of times when I returned back to the hotel later in the evening and there is very limited parking outside the property.
February 24, 2013
Rated 1.0 out of 5.0 by StephenMcC After several trys they still can't get it right!
Rooms are not consistently cleaned - poor vacuuming, broke two of my razors. Items are missing nearly everyday - towels, glasses, laundry slips and bags. Clock doesn't work properly. Laundry on first two occassions came back wrong - not same day, not on time, not properly finished - after four calls to hotel one of the occurrences. Rates are inconsistent visit to visit and day to day. Have stayed weekly since start of January.
February 23, 2013
Rated 4.0 out of 5.0 by FrequentTraveler100 Not bad for location.
The location is good. Fairly easy to get around the area and close to the beach. Very noisy if you have a room facing the street. Parking is a bit of a squeeze. Rooms are decent but style is older.
February 21, 2013
Rated 5.0 out of 5.0 by patnbernie Top Notch!
Perfect, amazing, wonderful.
We were there with 3 kids. It is a very nicely decorated hotel, makes you feel like you are in a upscale, very expensive hotel. It has an upscale feel, but not overpriced at all.
Breakfast was quite decent. Little cheese omelettes, sausage, hardboiled eggs, fruit, yogurt, bagels, toast, juices, cereal, oatmeal, cinnamon rolls, danishes, make your own pancakes. Coffee is so-so.
Area is perfectly close to all LA attractions.
Pool was adequate, warm on a chilly night. It is enclosed and covered on three sides. Our kids went swimming at 9pm on a chilly night and they were fine.
Thanks for a great stay.
January 26, 2013