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Rated 4.4 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Courteous staff Parking is a challenge….All staff but especially Raven have always been very helpful and seem very motivated to want to please….Consistency of quality makes it compelling to come back to the Holiday Express Inn. June 14, 2014
Rated 4.0 out of 5.0 by Great Leisure Location - So So for Business Hermosa Beach is my preferred HIX in the LA area - not too far from LAX and an easy drive. Many good places to eat nearby. Hotel caters to the leisure crowd due to its location. A few small changes would improve its business functions - the main issue here is a single outlet at the desk - just not enough for the business traveler to handle all of the electronics. June 13, 2014
Rated 4.0 out of 5.0 by Good value for the price The room was clean and we like the location close to the beach. Breakfast was nice for being included. June 6, 2014
Rated 5.0 out of 5.0 by great location and property for the area, this is a very clean, comfortable hotel in a great location. It includes a hot breakfast with lots of options and free parking (a premium in that area). Also, if available, ask for a room with a view - while just a sliver of the water is available to view, it makes the hotel a great choice for that area. June 4, 2014
Rated 5.0 out of 5.0 by value for your money from the outside hotel did not show how great was its interior. I usually check common bathroom cleanliness; this hotel was plus A. June 2, 2014
Rated 5.0 out of 5.0 by Awesome Location and Hotel I travel around the world and stay in some pretty remarkable 4 and 5 star hotels. I actively avoid "Holiday Inn" classes of hotels as they tend to be awful; tired and needing updating, full of tourists, unruly teenagers/kids, dirty and noisy. Especially when close to a beach (or other Tourist destination). I can't say much about all Holiday Inns; but this Holiday Inn is comparable to many 4 star hotels I've stayed in. The bed and linens were great, the bath and amenities were from Bed Bath and Bodywork's; also nice. The room was clean and updated. The staff was extremely friendly. Every time we walked into the hotel there was cleaning staff - cleaning something. The hotel smelled clean; and as if someone was really respecting the property and the guests staying. The manager of this hotel clearly knows what she/he are doing. Great job. We are local in L.A. and just went down for a quick overnight at the beach (only 4 blocks away); we'd come back in a minute. May 28, 2014
Rated 5.0 out of 5.0 by Outstanding Service Great people, great service, great breakfast. Promote now! May 25, 2014
Rated 5.0 out of 5.0 by definitely recommend and would stay there again My husband and I recommend this motel because the service was very friendly and the staff was helpful. We had a few concerns that were addressed immediately and we were delighted with the results. The location is great; there is a CVS across the street with a delicious Thai restaurant within walking distance and we could not have asked for more. Thank you for a wonderful visit. May 14, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay! Stayed at Holiday Inn Hermosa Beach for 5 days. Stay was great, clean hotel, breakfast was above what I expected (delicious cinnamon buns!). The stay was helpful and arranged for a very early taxi for me. Overall great stay! May 8, 2014
Rated 4.0 out of 5.0 good location comfortable, value for money and close to the beach May 6, 2014
Rated 5.0 out of 5.0 by great location Having had two stays at this hotel I would heartily recommend it on a number of levels - great location, easy to find ,great access, very clean and comfortable, good welcome , good breakfast. I have been away from the UK for 6 weeks and stayed in various hotels and can say this was the best. April 25, 2014
Rated 4.0 out of 5.0 by Pleasantly surprised I have used the HI at Hermosa many times in the past, but I have not been for approx. 4 years. How surprised I was when entering the lobby and finding that the ground floor had been re-designed, to much improvement. Gone were the large gaudy chandeliers which did not suit the type of hotel the HI is, in place a more corporate effect look, which is very pleasing on the eye. Check in was very efficient, I was recognised as a Platinum member and upgraded to a suite, Though I think the welcome bag which I took could have some more thought to it than a bottle of water and a bag of nuts. In the Lynbrook HI Express they offer you the option to take any one drink and snack from the pantry. The room itself did not appear to have changed that much since my last visit, the bed headboard definitely had been changed, but overall the rooms are pleasant and clean. Any interaction with the hotel staff was positive, and they provided me with the info that I was looking for. One suggestion, and it is only a suggestion, there is nowhere to sit outside the hotel that is in the sun, the two seating areas at the front and side are in the shadows of the hotel overhang. How about taking 2 car park spots away and creating a patio area where guests could take the opportunity of the sun. While sitting outside the side door I estimated that the best spot for this would be the last 2 car park spots on the corner of the L shape April 23, 2014
Rated 5.0 out of 5.0 by A really excellent hotel. I would give this hotel top rating for cleanliness, hospitality, and a most pleasant and attentive staff. Cesar in particular was exceptional. We will certainly recommend it to any friends who intend to visit Los Angeles. Giuseppe40 April 2, 2014
Rated 5.0 out of 5.0 by Hermosa Beach Great example of value vs comfort and location. Rooms near Pacific Hwy can be noisy though. March 29, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service My wife and my stay here was great. Ravin and the staff was very friendly and helpful. While I worked nights and needed late housekeeping they accommodated us to my schedule. Our suite,bed and pillows were very comfortable. My wife wants to know how we can buy us some pillows like we had. Lol. Would definitely stay here again and refer to our family and friends. March 26, 2014
Rated 5.0 out of 5.0 by Great stay and AWESOME room!! My husband and I stayed here on 3/22/14 for one night for our 29th Anniversary! I really appreciate the helpful staff (Vivian) who helped me book our room with a spa bathtub. The room was very nice and looked out to the ocean. The king size bed was so comfortable. We both were so pleased and look forward to staying here again. March 25, 2014
Rated 3.0 out of 5.0 by Pacific Coast Highway Traffic Noise My wife and I stayed at this hotel for three nights February 16 through 18. The first night we were on the Pacific Coast Highway side of the hotel. This is a very very busy street 24 hours a day. Needless to say we didn't get much sleep the first night. We requested a room change and spent the next two nights as far away from the street as possible. The day and night desk staff were excellent and very accommodating. The free breakfast was the usual Holiday Inn menu. It seems that Priority Club membership does not really mean a lot, more often than not we are placed in rooms near the ice machine or near the elevator. I have gotten in the habit of making a special request to get away from these two noise makers when making an on-line reservation. March 7, 2014
Rated 1.0 out of 5.0 by TERRIBLE FRONT DESK I had a TERRIBLE experience at this hotel. They charged my credit cared 3 TIMES!! When I tried to rectify the situation with the front desk they were RUDE and very UNHELPFUL. After I escalated the situation to a manager, the accounting department then CHARGED ME AGAIN instead of reversing the charge. I had to spend my whole afternoon while on vacation at my bank correcting the hotel's mistake. This is by far the worst experience at a holiday inn I have experienced. March 6, 2014
Rated 5.0 out of 5.0 by Great location and service We have stayed at this location for the last several years when visiting our son. The location, staff, rooms and breakfast have always been excellent. February 11, 2014
Rated 5.0 out of 5.0 by Great weekend in Hermosa Beach Pleased with room furnishings, comfortable beds, good breakfast options for quick buffet set up. Kids loved the pancake machine. February 5, 2014
Rated 4.0 out of 5.0 by I was here, am here and will be here until... Currently on work assignment in this part of So. Cal and this hotel fit me like a glove, well sort of. The room is clean, comfortable. The pillows are super supportive, at least for me anyway. I can say that the staff is very friendly, courteous and they do know the area well that they can tell you a few things if you asked. There is a room in 2nd floor (218?) that the door will not shut by itself so you need to pull / push it each time. Also, rightly commented by other travelers, that those rooms that facing PCH side are noisy in early morning time so if you are staying for pleasure, be sure to ask for rooms that facing side street or the ocean side. Hah, at least I hope the hotel will put into my profile that I do not want this PCH side or connecting room . Another annoying thing is the less than desirable noise insulation from higher floor to lower floor. I could easily hear people walking on the room above me . I was hoping it was just the person above is a big person but after couple different rooms, I do believe it was just simply the way the hotel was constructed. February 3, 2014
Rated 4.0 out of 5.0 by Comfortable stay, close to LAX I stayed here as it is close to LAX but better priced than the airport properties. It is only about 5 miles away in a nice community, the parking was free and the garage was part of the hotel property. Breakfast was standard Holiday Inn Express food, but nice and clean/ organized. Room was huge, nicely equipped and a good stay overall. I would recommend staying here. I didn't have time to go around the neighborhood but it seemed like a nice area and close to the ocean. It was only about a 10 minute drive south of LAX so good proximity to the airport. January 19, 2014
Rated 5.0 out of 5.0 by Stay at Hermosa Beach I enjoyed my brief visit at the Hermosa Beach Holiday Inn Express until I realized the sound deadening insulation between rooms was almost non-existant. That being said the staff and location are fantastic with easy access to neighboring towns and sites. January 7, 2014
Rated 5.0 out of 5.0 by Clean rooms and very helpful front desk This was my very first time staying at this hotel. I found the staff to be very helpful as far as available tours and advise on the surrounding area. They made the arrangements for my son and I to go on a tour where we were picked up and brought back to the hotel. As a woman staying there by myself, one of my concerns was safety. I always felt safe whether it was day or night. When I am in that area again I will not hesitate to book a room there. January 6, 2014
Rated 5.0 out of 5.0 by Great stay! The whole experience was wonderful from the desk clerk who was very friendly and helpful to the well appointed rooms. They even thought to put me in an ajoining room to family members that had arrived from another State earlier in the week which made it really nice to visit with them. The balcony we had to see the sunset over the Pacific was amazing, and we were within walking distance or a short drive to many restaurants. The complimentary breakfast is always great too. Thanks Holiday Inn Express for making this trip an enjoyable one! January 3, 2014
Rated 4.0 out of 5.0 by Beach side getaway Nice hotel that is very near to Redondo Beach, CA where delicious DUNGEON CRAS is located December 29, 2013
Rated 5.0 out of 5.0 by Perfect for business travel I liked location and the great restaurants and bars nearby December 22, 2013
Rated 5.0 out of 5.0 by Great Service, Nice location We have stayed here many times. Always clean and comfortable. We have always received great service. December 18, 2013
Rated 5.0 out of 5.0 by Wonderful stay! Nicely appointed rooms. Quiet and relaxing. Helpful and friendly staff that were prepared for our check in. Will definitely be staying there again. December 2, 2013
Rated 4.0 out of 5.0 by Like to be allways back again Like to be in that hotel when I am in area. Appreciate location of hotel :-). Staff is very helpfull whenever they have possibility to support. Last stay during check-inn I did get room type again which I always preffer. I know what I can expect and never got so far surprize. November 20, 2013
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