Rated 4.4 out of 5 by 100
Rated 5.0 out of 5.0 by AZJoe Front desk
Guys at front desk are the best. They get it and get you on your way. The hotel is fine being near the beach more or less, but the staff do a nice job. The rooms are consistent.
August 3, 2013
Rated 4.0 out of 5.0 by jenniferofthejungle Nice, clean hotel just minutes to the beach!
We stayed just one night after a busy day in LA. The front desk staff was pleasant and helpful (Rudy) and our room was spacious and clean. It looked recently remodeled. Although the main street (PC Hwy) is busy, our room faced the parking lot and there was no road noise. We loved that after about half a block walking west toward Hermosa Beach, we were immersed in a quiet, charming, dog-loving beach community!
Minor gripes-the staff member helping out at the very busy breakfast room seemed very grumpy. Price was a little high but it IS LA and it WAS walking distance to the beach, so probably a pretty good value for the area.
We would definitly stay here again!
August 1, 2013
Rated 4.0 out of 5.0 by Dman610 Great Staff
The staff very friendly and accommodating. We had a minor issue traveling and they were super helpful!
July 30, 2013
Rated 5.0 out of 5.0 by Kris0721 Wish I would have had this Holiday Inn Express room for my entire stay in the Los Angeles area
My husband and I just returned from a road trip from Denver to LA to visit his grandmother. She had additional grandchildren at her home already and we decided to call Holiday Inn to reserve a room. LA had a variety of events that caused most all hotels to be full or overbooked.
We stay at a Holiday Inn Express in Cedar City, UT which was excellent during the initial drive. We were forced to stay at a Travelodge in El Segundo which was fair our first night in the LA area. Luckily, the next night we stumbled across this wonderful room in Hermosa Beach on our second night. We were quite pleased.
We then stayed at the Crowne Plaza in Redondo Beach, CA after Hermosa. IT FAILED BY COMPARISON to Hermosa.
We ended our stay with a night at a Holiday Inn and Suites in Grand Junction.
Because of Holiday Inn, our stay in the LA area and during the drive was quite pleasant
July 29, 2013
Rated 5.0 out of 5.0 by Granta My Favorite LA HI Express
Hermosa Beach is a great location for activity south of the airport. Good restaurants nearby within walking distance and the beach is a great place to visit - although parking can be difficult at times.
Only downside was the internet access - requiring a full sign in each time it was needed.
July 27, 2013
Rated 4.0 out of 5.0 by JMCarroll Great location, great stay
The rooms were spacious and clean, the hotel staff friendly and accommodating and the trip a pleasant one. The King suites are great for extended stays, and our large group had a positive experience. The front desk staff was extremely helpful and pleasant coordinating multiple guests and changes to the itinerary. The hotel is a short walk to the beach, and a 5 minute car ride from beach parking.
July 26, 2013
Rated 4.0 out of 5.0 Great Location
Nice staff, rooms and amenities. It's within walking distance of the Strand.
July 20, 2013
Rated 5.0 out of 5.0 by drill A great price and a friendly staff
My family and I had a wonderful time. The staff were very friendly and were able to answer any question we may have had. The price was very affordable and the hotel was close to the many attractions that we were wanting to see. Thank you for making our stay comfortable and we will definitly be back!
July 6, 2013
Rated 5.0 out of 5.0 by Jaxs2740 Very Friendly
Hello - My name is Michael,
I stay at the Holiday Express in Hermosa Beach, CA on business. Approx. 100 days a year. The entire staff goes out of there way to make me feel welcome in my stay. I'm always greeted by my first name. The rooms are clean
July 5, 2013
Rated 3.0 out of 5.0 by KK15 Average HIE
As a priority club rewards member and business traveler I stay at HIEs frequently and am generally very pleased. However, this time I was a less than totally pleased. The hotel wasn't in bad condition, but I would say it was average and I was hoping for a little more since this time I was traveling for pleasure and not business. It was convenient to the beaches I was visiting which was a perk, but I think it was a tad pricey for the value. The highlight of my stay was the pool and hot tub, but I wasn't really impressed with the room. The bed was not very comfy...no pillow top or plush bedding, the only mirror not in the bathroom was above the work desk which was a little inconvenient. Also, the bathroom sink was oddly far from the edge of the counter, so I had to lean in to use it and the bathroom did not have a fan (only light). Overall, the hotel was decent, but I probably would try to stay somewhere else if visiting the area again, especially if the price was cheaper or equivalent to this HIE.
July 5, 2013
Rated 2.0 out of 5.0 by BusinessTraveller629 Service
The day prior to leaving I asked for taxi service to the airport to arrive at 6:10am. The taxi did not show up until 6:50am which almost made me miss the flight. There is no other mode of transportation from this location which puts the customers in a very bad position when the service is not provided on time. The hotel needs a back up plan for their airport service.
June 16, 2013
Rated 2.0 out of 5.0 by TooNoisy Noisy
Asked for a quiet room was placed on main street traffic was very loud at 7am.
May 16, 2013
Rated 3.0 out of 5.0 by NoLongerEnthused Great staff- very accomodating, friendly. I have been there 20-30 times.
rooms are generous size, very clean,
tv sets are new HD,,,but they switched to a low level only partial HD service with limited channels.
pillows stink..i have told management repeatedly, they barely have any support, are ancient, stuffing is like oatmeal.
breakfast is below par-
coffe is a joke- weak tasteless-useless
scrambed eggs are powdered/microwaved with tons of oil- they never digest well
bread is lowest grade white or wheat
they Actually serve "Army style " "SOS." ! really awful.
I used to bear with it as 'free' but since the rates have gone Way Up I walk 2 blocks to a fast food joint and prefer it.
May 11, 2013
Rated 5.0 out of 5.0 by funnyuing staff and service.
I'm the returning guest all the time whenever coming to LA.area.
The staff are very friendly and service is excellent,
We all love the breakfast because everything is just right.
April 26, 2013
Rated 3.0 out of 5.0 by JenJ Good location
Good stay for a Holiday Inn Express. Staff is friendly and helpful. The location is perfectly in between Hermosa and Redondo beaches. Breakfast great as always at HIE.
Be sure to request a room on the ocean side (street side was noisy).
Also, they must have just cleaned the carpets because they were damp and the room was a little musty. I didn't ask to switch and should have.
The workout facility wasn't as nice as other HIEs I've stayed at but sufficient.
March 28, 2013
Rated 4.0 out of 5.0 by Mama808 Great little hotel
This was a great little hotel that met my needs for a comfortable place to stay near the beach. Very nice staff. I would recommend more healthy choices for breakfast. Free newspaper every day. Convenient.
March 23, 2013
Rated 2.0 out of 5.0 by Dave101 All about location, less about customer service
I stayed at this property to be near the beach and the airport. Not once did the staff ever make me feel welcome. I tried to use the laundry and ran the dryer for two cycles and still wet clothes. I ended up taken them down the street to dry them. When I complained to the staff they just said they would let the management know. How about "we're sorry let us at least refund the money spent on the dryer. This is one of those hotels where the location keeps them busy and they do not need to provide good service. I will stay somewhere else next time.
March 14, 2013
Rated 5.0 out of 5.0 by MissPicky Convenient location, good service, walking distance to the beach
I had a very pleasant stay at the hotel. I stayed at a room facing the parking lot, which was absolutely quite.
Maid service excellent. Breakfast better than in other hotels that offer free breakfast. Loved the pancake machine. The lady in charge of the breakfast was very friendly and even though breakfast only starts at 6.30 am, you can sneak in a little earlier if you are on a schedule.
High speed internet was indeed high speed. Excellent!
Only minus, I couldn't find parking a couple of times when I returned back to the hotel later in the evening and there is very limited parking outside the property.
February 24, 2013
Rated 1.0 out of 5.0 by StephenMcC After several trys they still can't get it right!
Rooms are not consistently cleaned - poor vacuuming, broke two of my razors. Items are missing nearly everyday - towels, glasses, laundry slips and bags. Clock doesn't work properly. Laundry on first two occassions came back wrong - not same day, not on time, not properly finished - after four calls to hotel one of the occurrences. Rates are inconsistent visit to visit and day to day. Have stayed weekly since start of January.
February 23, 2013
Rated 4.0 out of 5.0 by FrequentTraveler100 Not bad for location.
The location is good. Fairly easy to get around the area and close to the beach. Very noisy if you have a room facing the street. Parking is a bit of a squeeze. Rooms are decent but style is older.
February 21, 2013
Rated 5.0 out of 5.0 by patnbernie Top Notch!
Perfect, amazing, wonderful.
We were there with 3 kids. It is a very nicely decorated hotel, makes you feel like you are in a upscale, very expensive hotel. It has an upscale feel, but not overpriced at all.
Breakfast was quite decent. Little cheese omelettes, sausage, hardboiled eggs, fruit, yogurt, bagels, toast, juices, cereal, oatmeal, cinnamon rolls, danishes, make your own pancakes. Coffee is so-so.
Area is perfectly close to all LA attractions.
Pool was adequate, warm on a chilly night. It is enclosed and covered on three sides. Our kids went swimming at 9pm on a chilly night and they were fine.
Thanks for a great stay.
January 26, 2013
Rated 4.0 out of 5.0 by Lofdawg Right By the Beach
Nice hotel and rooms the only thing that was weak was the wireless to try and run Ipad and computer caused the system to slow down. Today everyone has multiple devices that they "need" for thier comfort. I do work at the room after dinner and this was annoying at times. But I would go back for work or vacation any time great area for food and fun.
January 23, 2013
Rated 5.0 out of 5.0 by Debs35 very fresh and newly decorated and comfortable
I would definitely go back and recommend to others. Close to everything you could ever need while on vacation.
January 22, 2013
Rated 4.0 out of 5.0 by Joseph1113 Review of Hotel
Room and bed: very confortable and quiet.
The power went off at 10pm but that wasn't the hotel's fault.
The breakfast is ok: standard for "express" but I always recommend that fresh fruits be added for us naturalists. Bananas were the only fresh fruit but could have been fresher.
I would stay here again and recommend to others also.
December 31, 2012
Rated 5.0 out of 5.0 by hillan4 Business Travel
I was visiting the LA area on a business trip. Knowing how much I depise the traffic there, I choose to stay along the coast and commute about 15 miles to my destination, I can avoid most of the freeway traffic, and the commute is on 20 minutes. This is the perfect place to stay. For one, parking is free and plentiful. There are many choices for dining down by the pier. However, the best part is, it is surprising quiet. I am very well rested here and even sleep with the windows open to catch the night air. it is a bit pricey, but worth it. My only negative would be that I had heard the breakfast was above average as compared to other HI properties. I found the breakfast to be pretty typical and comparable to others.
December 18, 2012
Rated 5.0 out of 5.0 by Rick1957 Another great stay at a Holiday in Express
Once again a great stay at a Holiday Inn Express. Good news no surprises which is why I enjoy staying at Holiday Inn Expresses. The rooms were comfortable, clean, Staff was friendly, parking was off the street, and the breakfeast was pretty darn good. Only nit picky thing is the place could use some new carpet in the hallways, but it doesn't take long for carpet to show wear.
December 14, 2012
Rated 5.0 out of 5.0 by Ira1 Excellent Staff, Excellent Value
We could stay just one block away at our daughter's house and have our own bedroom and bathroom, however the quality of the staff is exceptional and always go that extra step to make our stay a pleasure, starting with the manager, Raven, his assistant, Rudy and all other staff that we come in contact with, up to and including the handy-man, George.In short, a great place to stay.
December 9, 2012
Rated 5.0 out of 5.0 by Carlcw Great Service and Comfortable Room
I truly enjoy staying at the Hilton Express in Hermosa Beach...The staff is always friendly and courteous and willing to help in any way. The room is a great value and the area around the hotel allows many choices for food and entertainment....5 Thumbs Up!
December 3, 2012
Rated 5.0 out of 5.0 by JackieO Nice place to stay
We felt the bed was a little too hard, but everything else was very satisfactory and a good value. The breakfast offered had many things to choose from - more than most hotel breakfasts' typically included with the price of the room.
December 1, 2012
Rated 5.0 out of 5.0 by Carlcw Excellent service by Hotel Staff and great value
The staff is always friendly and remember me with each stay. They ensure that my status is considered and provide a room in accordance to that...I enjoy the location and the access to many things within Hermosa Beach....Recommended highly by me to others!...Thank You!
November 21, 2012