Rated 4.4 out of 5 by 137
Rated 5.0 out of 5.0 by jah12 Excellent Customer Service
Staff was friendly and provided excellent customer srvice
September 27, 2014
Rated 4.0 out of 5.0 by frequent traveller 1947 Pleasant Surprise
The Holiday Inn Express Herndon was surprisingly comfortable, superior to similar properties in Europe and other parts of the USA.
I have travelled extensively over the years and expect standards of comfort in the lower price bracket properties to be lower too. This is usually the case however this property was well above the norm.
September 24, 2014
Rated 4.0 out of 5.0 by Lannister Holiday Inn Express - Herndon
Nice and quiet. Shuttle to downtown and airport is a plus. Restaurant. grocery store and ATM close.
September 22, 2014
Rated 5.0 out of 5.0 by Bryan77 Very clean and decently priced
Was visiting the D.C. area and needed a value place to stay nearby. Was not disappointed.
The staff were very friendly and helpful.
September 19, 2014
Rated 3.0 out of 5.0 by abcdefghijk A Typical Express
Everything you'd expect from a Holiday Inn Express.
September 18, 2014
Rated 5.0 out of 5.0 by Skyhawkpilot05 Excellent Staff, Great Location
The staff here really do their best to keep you comfortable. Vi at the front desk always made sure that I was well taken care of during my stay. The shuttle drivers picked me up from the airport, took me to the metro, and to where I was working for the week. They were friendly and this service really is why I chose to stay here in the first place. The location was perfect for me. There are many restaurants within walking distance, a Safeway grocery store right next door, and the W
September 17, 2014
Rated 2.0 out of 5.0 by odeon An average stay
The room was comfortable but seemed to miss some of the usual expectations of an experienced traveler. You'll have to close the door to use the bathroom - poor design.
The refrigerator was in a box, and generating a lot of heat, that kept the refrigerator warm. The microwave was not connected to power since the only power outlet was occupied by 6 devices.
The bed and pillows were very comfortable. Since I basically went there to sleep, to me it was an average stay. Hotels are getting like the airlines.
September 16, 2014
Rated 4.0 out of 5.0 by Mochamo Great service and area accessibility
Nice stay, and friendly and courteous staff. Respected DND sign. Overall good experience.
September 15, 2014