Rated 4.4 out of 5 by 78
Rated 5.0 out of 5.0 by ShawnS AMAZING business experience
This location as always has wonderful staff, and great reception! Thanks again!
January 10, 2013
Rated 4.0 out of 5.0 by vrk44 out of towners
Most of the staff were friendly. Three days without water was inconvenient, especially the third day when we did not receive notice of the water being turned off and had to take a shower at another location. Breakfast was great.! The ladies that made sure breakfast was available did a great job. On our last survey we expressed that the towels and sheets could be whiter or newer. We were previously pretty satisfied, that's why we returned again to stay at the Holiday Inn.
January 7, 2013
Rated 5.0 out of 5.0 by Puddintane One of my favorite hotels
Friendly, helpful, convenient, really comfortable. Almost a boutique hotel, great ammentities, close to restaurants (Panera, Outback), great airport service.
January 5, 2013
Rated 5.0 out of 5.0 by grammie Best HIE I've stayed in !!!!
When flying in and/or out of Dulles, THIS IS the place to stay !!! The shuttle service was prompt, the staff warm and welcoming. Will be back !!!
December 2, 2012
Rated 5.0 out of 5.0 by coper Great service front desk clerk was awsome
Great value , very comfortable will stay again if possible
November 29, 2012
Rated 5.0 out of 5.0 by SJL6NC Comfortable room and excellent service.
I have stayed at this hotel for over 4 years when I have been in VA on business and I can highly recommend it for comfort and excellent friendly service.
November 15, 2012
Rated 4.0 out of 5.0 by Frank1970 Overall good experience but did not get the bonus point as promised
I have stayed in this hotel twice this year: one in March and this one in August for business. Overall experience was good. It is a small hotel with limited amenities but most employees were courteous. However, I never received the bonus points they promised this time and the previous time. This was not the bonus points nation wide that Holiday Inn offered. The "bonus" I mentioned was the points (500 points each time I think) as compensation for not using the gym they offered that was outside the hotel. This is not a big deal as the bonus points offered are not much but it negatively affects the relatively good image of the hotel. I think the "missing" was intentional as it happened not only once but twice. I have written inquiry earlier when I realized the missing points previously but no response whatsoever was received. It is sad to see such incidents happened to "value customer". If they could not afford the points why would they advertise them? It is better not making promises that making one with no intention to keep...
November 5, 2012
Rated 4.0 out of 5.0 by hijazi Keep coming here
Decent hotel in nice area. I'll come back to this hotel for sure.
November 5, 2012
Rated 4.0 out of 5.0 by abrasan amazing service
the value was excellent and the staff was amazing......especially Satch. but everyone at the front desk was attentive, caring and extremely helpful.
November 3, 2012
Rated 2.0 out of 5.0 by HCF356 A Bad Night
Worst night I've had at a HIE. Noisy guests out in front of the lobby entrance woke me up at 1:30 AM and they kept talking, yelling and laughing past 2:30. Then started up again at 5:00 when I guess they were heading out to the airport. In retrospect I should have called down to the front desk, but I half-suspected that it was the front desk staff or the airport shuttle driver making the noise. When I complained to the desk staff in the morning, they said they hadn't heard the noise.
The hotel is convenient to IAD and I have no complaints about the facility itself. I will note that other HIEs often offer Priority Gold members water or something from their snack bar and no such offer was extended here.
October 16, 2012