Rated 4.4 out of 5 by 178
Rated 4.0 out of 5.0 by GDub53 Excellent location and great cable TV
I had a comfortable stay at this hotel. There are many great places to eat nearby, and also within the hotel. Although, there were bus loads of kids every day, they weren't much of a problem for me. The H.D.T.V channels were great. I'm not one to order P.P.V so, I didn't care that it was no longer offered. Staying there always seems to be a pleasant experience, and I would highly recommend this hotel to friends.
May 19, 2014
Rated 5.0 out of 5.0 by Conan13 Fantastic Stay
The staff is outstanding at this property. They go out of their way to make sure that I have a great stay. I recommend the Dulles Crowne Plaza to all of my business partners when staying in the Herndon area.
May 19, 2014
Rated 5.0 out of 5.0 by JohnM430 Road Trip
We were going to drive another 2 hrs but after eating dinner we checked to see if they had a room and they did. It was a great decision since we had already been on the road 5 hrs and were tired. Nice stay at a very nice hotel. The next morning we were refreshed and had a good drive home.
May 6, 2014
Rated 5.0 out of 5.0 by Joe33 Crown Plaza, Dulles Airport
Great facility. Freindly staff. Will plan on staying here again.
April 17, 2014
Rated 4.0 out of 5.0 by mufreq Everything good except Fitness Facility
Everything is great at this location except the fitness room which is horribly small and has very limited area to work out and not enough equipment.
April 8, 2014
Rated 5.0 out of 5.0 by DEXCON GREAT BED, EXCELLENT SERVICE!!!
My monthly business trips have found a new home. Great staff, Houlihans was an added bonus. Room was very clean, comfortable, great view. I will see you next month. 6&7th floor, makes club members feel just a little bit more "special".
April 3, 2014
Rated 4.0 out of 5.0 by MLNC Great service/one problem
Everything was great as usual except for the one problem mentionned in previous reviews : The AC/ heater is very loud,not accurate and it's very difficult to maintain a certain temperature...
March 26, 2014
Rated 4.0 out of 5.0 by MPMKPM Nice place
This site just switched their cable service and the sound would go out every minute or son on the tv. Weird but I'm sure they are working on a solution.
March 25, 2014
Rated 2.0 out of 5.0 by Just want peace and quiet Pestered
Recently stayed there on a business trip. I had a late flight and did not plan to leave the hotel until 4 p.m. I told them this on check in and I called down to confirm the following morning. I was told I would be charged extra for the extra stay which I agreed. After that call I was called back 20 minutes later and had staff knock on my door asking when I was going to check out and told that I was going to be charged extra for the extra couple of hours of time in my room. I felt like I was being harassed even though I agreed to pay the extra money. I would think me paying $79 for 2 extra hours would buy me some peace and quite. Not at this hotel.
March 24, 2014
Rated 5.0 out of 5.0 by dr c Many stays
This is our go to place before catching a plane and have attended several business meetings here.
March 7, 2014
Rated 5.0 out of 5.0 by skip356 Great Place
Excellent staff...very professional and courteous.
March 3, 2014
Rated 5.0 out of 5.0 by CDiliello Great Stay Great Staff Great Hotel
A perfect time at this hotel staff was great from check in to check out. Housekeeping was awesome and the restaurant staff was top notch. I will be back
March 3, 2014
Rated 5.0 out of 5.0 by BrewerG Great Friendly Clean Hotel !
This Hotel was one of the best . It all began with a great friendly ,fast check in. Every area of the hotel I experienced was awesome.
March 1, 2014
Rated 4.0 out of 5.0 by neema clean room and comfortable bed
I attended a conference here and I must say that I was plessed with my room and slept well
Paul at the front desk was pleasant at check in
the event staff was"spot on" with service
the executive chef should be proud of the food he prepared and presented!
March 1, 2014
Rated 5.0 out of 5.0 by H Shah Very nice hotel
Very nice and clean hotel. Friendly staff. It's in good location. Restaurants close by.
February 25, 2014
Rated 5.0 out of 5.0 by AndyN UK Lovely Hotel with great staff
I thoroughly enjoyed my stay at this Hotel. The room was large and comfortable and I found that the staff were all attentive and helpful. I would not hesitate to both recommend this Hotel and stay there again. Thanks
February 12, 2014
Rated 5.0 out of 5.0 by Ursula N Room
The room was nice and clean! Very important...Staff very friendly and helpful. Check in and out went smoothly.
January 27, 2014
Rated 4.0 out of 5.0 by Coslemic Cool
Comfy beds, good wi-fi, room fridges, next to a Wendy's. Can't ask for more than that. Thanks for tolerating our group of greasy nerds for over a week.
January 16, 2014
Rated 5.0 out of 5.0 by Aircrew17 Great customer service
Great, great customer service. Great location. I recommended to anyone.
January 12, 2014
Rated 5.0 out of 5.0 by BLPA Great stay!
Great value and parking!!! We are actually looking to see if there are Crowne Plazas in cities we are planning on visiting! Enough said.
January 11, 2014
Rated 1.0 out of 5.0 by Mark L Poor shuttle service and noisy/cold room
Dulles was experiencing alot of cancellations and people needing rooms, I watched as the late night shuttle driver did his best but had to refuse a family of 6 a ride to the hotel on 2 trips due to too many people waiting.I hired a taxi for 15 dollars to get to this airport hotel location so we could get a little sleep. Unfortunately the room was very cold, the heater very noisy and no extra blankets. Finally got one blanket for the 3 of us. Not the Crowne Plaza experience I have learned to expect
January 10, 2014
Rated 2.0 out of 5.0 by Mark L Dulles Airport Crowne Plaza NOT to standard
The shuttle service was woefully inadequate for the conditions, the driver was doing his best but the management had not increased the service considering the weather and flight cancellations. They hotel had 2 buses but only one operating. I watched a family of 6 have to wait for a half hour and then could not get on the shuttle so they had to wait again. We were only going to get 6 hours sleep so i paid the 15 dollars for a taxi to get to this airport location.
The room was clean but cold due to cold weather and the heat turned low. The heater was one of the noisiest I have heard and we had to leave it on because we were cold and there were no extra blankets in the room. We asked for more blankets and the front desk did eventually bring one blanket total for myself, wife and daughter. My daughter stayed warm but my wife and I had a very poor sleep.
All in all, not the Crowne Plaza experience that I normally enjoy.
January 9, 2014
Rated 5.0 out of 5.0 by HeatherRu Friendly staff and great pool
Thanks for a pleasant night at your hotel. All staff, from the front counter to teh janitor to the lifeguard, were friendly and helpful. The pool was great for my two kids. The shuttle service to Dulles Airport was punctual and the driver very helplful. Thanks so much!
January 5, 2014
Rated 4.0 out of 5.0 by Alexandnext Great hotel to start with a pre-honeymoon trip
This hotel is at great location to the airport. The shuttle runs every 30 min to the airport and runs 24/7. My flight arrived at Dulles at 1:20 am and I could still get to the hotel. The staff who checked us in was very helpful and welcoming. On hearing that my boyfriend and I will marry next month (we are same-sex couple), he congratulated us and gave us best wishes. It's a great hotel to get started with our pre-honeymoon trip!
The only thing I would like to complain about is the trash I saw in the hallway and the elevator, so the more cleaning needs to be done. Also, the club lounge was poorly managed. The coffee brewer in the lounge was not working, and there was no yogurt in the yogurt storage fridge.
January 2, 2014
Rated 5.0 out of 5.0 by DITOCUJO OUR STAY
MORE COMFORTABLE THAN WE HAD IMAGINED. EXCELLENT STAFF SUPPORT, VERY CONVENIENT TO DULLES AIRPORT, AND A GREAT BARGAIN!
December 30, 2013
Rated 4.0 out of 5.0 by insights great internet!
was disappointed that there was no light snacks in the concierge lounge. Staff did not try to make it up. The internet connection was extremely fast for a hotel!
December 29, 2013
Rated 3.0 out of 5.0 by AaTvy very comfortable room but not so great breakfast service
Had a restful night at the hotel and would have been a great stay if the breakfast service had been more attentive. I was standing at the entrance to the breakfast hall for quite a while, while a group of 3 wait staff was talking among themselves. When they finally took note of me, instead of approaching me and greeting me, they stayed where they were and waved me in from afar.
Despite having to pay extra for breakfast, the spread and service was unimpressive.
December 28, 2013
Rated 5.0 out of 5.0 by GuillermoK Convient Airport Location
Great hotel that is close to airport. Staff was exceptional.
Houlihan's Restaurant was a good place for a drink or a meal
December 25, 2013
Rated 5.0 out of 5.0 by louis67 friendly staff and great comfort
great staff and value.. will be returning in the new year
November 29, 2013
Rated 5.0 out of 5.0 by Mesa9 The weather, cold, raining,
My day was like the weather until i got to my room. The room was clean, warm and no hotel smell. Then i decided to get something to eat , decided on soup, well i ordered baked potato soup, WELL, IT WAS THE BEST, IT WAS SOOOOO VERY GOOD.
A stay here at the Crowne makes you forget about what is going on outside or your day.
I look forward to a stay here. The hotel staff always, ALWAYS, great you with a smile.
My second home.....
November 26, 2013