Rated 4.5 out of 5 by 135
Rated 4.0 out of 5.0 by FootballMom14 Nice hotel in the area and great breakfast
We usually stay up in the area for a football game and need a high number of rooms for our teams. Have used this hotel before and loved it. This time around we ran into some problems. Requested a group rate super early and after replying trying to confirm, never heard back from the group contact again. Only after calling myself did I get a group block and then they tried to raise rates on us and we didn't get as many suites as we originally wanted.
Front desk staff was not overly friendly, seemed like they were kind of stuck doing their job and not very happy about it. Last year was completely different.
Loved the breakfast and that's why we keep coming back. With over 40 families staying at a hotel with hungry football players, you need a good breakfast.
October 27, 2014
Rated 3.0 out of 5.0 by luvs2roam Mattress was very hard and interfered with sleep!
The staff was pleasant, and efficient. When told about the bed the person at the desk replied, Oh, I'm so sorry, I hope your day goes better! And the breakfast was disappointing in that there were no signature cinnamon rolls. Other than that, the place is what one expects from an HIE.
October 25, 2014
Rated 5.0 out of 5.0 by Diane37 Wonderful staff
We had a medical emergency while in CA and my sister in law had to be hospitalized. We had to change to a handicap room, extend our stay, locate medical facilities, and have medicine for my husband and me sent by Fed Ex from Missouri, The staff was very helpful and kind to accommodate our needs. The quiet business office was well equipped when we had to make changes in our airline, etc.
October 24, 2014
Rated 5.0 out of 5.0 by dhalder Great Hotel
Good hotel, Great rooms, OK breakfast. Would like to come back again
October 22, 2014
Rated 5.0 out of 5.0 by Alice29 Never disappointed!
We have stayed at several other Holiday Inn Express and Suites, and this location meets all expectations. The staff is friendly and there to assist with any needs. Though we did not use the pool, it was located indoors and appeared very inviting and even had towels readily available for guests. As always, the breakfast menu was excellent!
October 13, 2014
Rated 5.0 out of 5.0 by Parkite17 Great hotel
My husband had stayed here before and when I was looking for somewhere to stay after a long flight, he suggested this hotel. It was everything he said it was. The lady at the front desk was great, the room was very nice and clean. I almost overslept and forgot breakfast and got there right before they closed it. Everything was still hot and fresh. I would definitely stay here again.
October 10, 2014
Rated 5.0 out of 5.0 by Littlepops Comfortable
Over all satisfied with holiday inns and IHG hotels.
Thank you for giving me an opportunity to earn some extra points,
October 8, 2014
Rated 5.0 out of 5.0 by cabalent Comfortable bed and great service
The staff went out of their way to assure my stay was comfortable and that any and all needs were met.
The room was more than adequate, clean and well maintained.
October 4, 2014