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Rated 4.4 out of 5 by 133 reviewers.
Rated 4.0 out of 5.0 by Great hotel, great staff, horrible internet service This hotel is great. Great staff, beautiful rooms. However, their internet quality is beyond horrible. I was there for business and couldn't get my work done because of the poor internet quality. February 25, 2015
Rated 5.0 out of 5.0 by Snow Trip This hotel was exceptional, we were greeted with smiles when first arrived and even when we left. We were recognized for being an IHG Rewards Club Members upon arrival. We also received an upgrade for being a Platinum Elite Member. The view from the room was great very scenic with the mountains and the lake, even the hostess at breakfast was a lot of help. We even got to see the snow It was so nice, if ever in the area I would recommend this hotel with a doubt you won't be disappointed. February 25, 2015
Rated 5.0 out of 5.0 by Great location We loved the location and local restaurants. We enjoyed going back around the mountains to spend the day in Helen. Enjoyed our ride and the view. I would recommend that they update to more comfortable mattresses and pillows. That was the only problem was trying to find a comfortable place to lay. They could also update the building part surrounding the pool and hot tub area to be more sturdy and a little warmer. We will be visiting again and staying in Hiawassee. February 19, 2015
Rated 5.0 out of 5.0 by Excellent place Great hotel. Enjoyed our stay. All staff top notch. Breakfast is set up nicely and quite good. Quiet and able to get a good nites sleep. All hotel employees very nice and helpful. Feel safe @ this place. February 18, 2015
Rated 4.0 out of 5.0 by Good, but needs better electrical access Hotel is good, though room was a little tired with peeling wallpaper. Tub in bathroom is jetted, but as a result has very high sides and can be difficult to get into for a shower. Too few accessible electrical outlets; nothing at the desk unless you move the desk out to get to a wall plug. In 2015, needs to rethink that and realize guests need easy access to electrical outlets. Front desk person not really knowledgeable about the area when asked some questions. Fine place to stay, just needs a bit more attention to the details. February 5, 2015
Rated 4.0 out of 5.0 by great area for rest The beds were a little harder then I am used to but the over all stay was good. February 4, 2015
Rated 4.0 out of 5.0 by Fine place in the mountans We were there having a weekend away and looking at colleges on a long weekend. Nice people and a cheap rate for a room the really can handle 5 people. Everyone was very helpful. Only problems were the pool area needs more upkeep but we still had a good time there . January 29, 2015
Rated 5.0 out of 5.0 by Relaxing Great place to go and "just get away from it all". January 29, 2015
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