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Rated 4.5 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by Needs some updating desperately! The staff, the property and the overall value were super. The problem was with the room. It had a bad smell in some parts of the room and the furniture, especially the chairs, was worn out. For everything regarding this hotel we could give a 5 star rating except for the carpet cleanliness and the desk chair, other chairs and loveseat/pull-out bed/sofa. These items were in really bad worn-out condition. The hotel really needs to replace these items in order to stay at five-star rating. It is unfortunate that they've let their furnishings get in such shabby shape. If not for this, we'd highly recommend. We love HIE and this unit is a good one, but they need to do something about the funky, dirty and worn out furnishings. Thank you. December 14, 2012
Rated 4.0 out of 5.0 by Good Value Stayed one night while attending a wrestling tournament at Towns County. Convenient location, friendly staff, hote was very quiet considering there were several high school wrestling teams there. Could be time to update the beds and carpets but room was very clean overall. Would stay again. December 7, 2012
Rated 5.0 out of 5.0 by Excellent service and comfortable rooms We have stayed in this hotel 3 times in the last 3 months and the service is always excellent. The personnel is very nice, especially Amanda in the afternoon-night shift and Angela from Housekeeping, December 2, 2012
Rated 5.0 out of 5.0 by I'll be back Clean, quiet and comfortable. I was in the area for a Holiday visit with family and decided to try a different hotel. Thanks November 29, 2012
Rated 5.0 out of 5.0 by Second Stay at Hiawassee This is our second trip and stay at Hiawassee in 2 months. Friendly, courteous staff and spotless, welcoming rooms. We will be back! November 17, 2012
Rated 5.0 out of 5.0 by Great overall experience. Friendly and helpful staff. We love this Holiday Inn Express. Wonderful and friendly staff. We felt they truly valued us as customers. Our Exec. King room was spacious, clean and comfortable. The lobby is decorated in tasteful mountain decor. The hotel is near the lake and is close to lots of activities. We can't wait to come back!! October 22, 2012
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