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Rated 4.4 out of 5 by 109 reviewers.
Rated 2.0 out of 5.0 by Not the HEI Experience i expected The room looked worn out and the bathroom had mold and hair everywhere. Not what I expected from an HEI facility. October 30, 2014
Rated 5.0 out of 5.0 by A wonderful experience This was a last minute stay over that required me and my wife to arrive at around 11:00 PM. The desk clerk was very helpful and although the hotel was nearly full, she was able to upgrade our room to a larger suite when we said we did not want a smoking room. I would recommend this hotel to anyone needed a place to stay in this area. October 28, 2014
Rated 3.0 out of 5.0 by Quiet motel and standard breakfast. Quiet motel and standard breakfast. Grout and chalking in bath in bad shape. Carpet loose and dirty. October 28, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable room. Overall an excellent stay! The only weakness was a wifi system that was not working very well. October 25, 2014
Rated 4.0 out of 5.0 by Very Good Value Good value, excellent choice for business traveler in the area. Night desk staff very friendly and helpful. Always remember me when I return to Hiawassee. October 24, 2014
Rated 4.0 out of 5.0 by One of the best Holiday Inn Express The friendliness of the staff at once tells you that this is the place to stay. The oversized rooms were wonderful. Not all the rooms are equal, though. The first room was a little worn from use, but we were moved to another room as we put in that request and even though the hotel was full to capacity our request was met and the second room was much nicer. We acutually had two rooms and both were very nice. We have stayed here several years in a row and will stay again without hesitation. Look forward to next year. October 22, 2014
Rated 4.0 out of 5.0 by 3 Night Stay Friendly Staff It is a very friendly staff willing to help with any problem. The hotel is very clean but needs a little updating. The breakfast was good. October 21, 2014
Rated 5.0 out of 5.0 by great experience I stay at this Holiday Inn Express every time I am in the area. Usually once or twice during the year. It is always an excellent experience and would not even look for any other hotel in this area. October 17, 2014
Rated 4.0 out of 5.0 by Great Hot Breakfsst Love a good Hot Breakfast.. This breakfast bar had all the usual hot foods and the staff kept up with demand during the "rush" period. If you want a nice view ask for the rooms farthest away from the main entrance. The rooms on the entrance side only view the parking lot on the up side of the hill that this Inn is located. Very peaceful location as it is up a hill away from any main traffic route. October 14, 2014
Rated 5.0 out of 5.0 by Great Experience for single mother and kids! I was very pleased with the hotel from the moment I walked in. Customer service was excellent, and the lobby was clean, up-to-date, and the decor matched the the mountain town we were in (Hiawassee). When we arrived in the room, my boys were amazed! Their first response was "Whoa!!". The room was a great size for them to run around in and even throw a football! This was very helpful on our rainy day!! The service staff was excellent. They cleaned our room, thoroughly, daily. They even gave me advice about places to take the boys on our 3-day stay. I used the washer and dryer, and it was clean, as well. Overall, I would recommend this hotel to anyone looking for a place in the area. October 13, 2014
Rated 5.0 out of 5.0 by Great place to get away. We love this place! We stay in this Hiawassee location quite a bit, but anywhere we go we always look for a Holiday Inn Express. October 10, 2014
Rated 4.0 out of 5.0 by Great Breakfast and Wonderful server. The breakfast was exceptional and the service was wonderful. The lady who provided the food made you feel like a member of her family. She just couldn't do enough for you. The rooms could be vacuumed more thoroughly and dusting should be daily ... dust on desk tops. As is the case in many hotels housecleaning often neglect the corners of the room and under furniture (desks, tables, etc). Overall, the stay was a good value and the staff were pleasant. October 10, 2014
Rated 5.0 out of 5.0 by Clean quiet room with great staff and breakfast My wife and I have stayed at this location on several occasions and always found the room to be clean and quiet. The breakfast is very nice and the staff have always been helpful and friendly. The only negative from our stay was that one of the two queen beds furthest from the heat / ac unit was very soft and sagging in the middle - unable to use it. The other bed was fine but we would have preferred to have been able to use the bed furthest from the heat / ac. We also prefer more firm pillows - which is a problem at most places we stay when traveling...... But we will definitely stay at this location again. October 9, 2014
Rated 2.0 out of 5.0 by Just okay. Not all that great. Very small room! Very tired. We have been in other Holiday Inn Express locations which were much better. October 9, 2014
Rated 4.0 out of 5.0 by Great location Great location but rooms need updated. I will stay again because of location. To get a 5/5 they will need to update the rooms and TV. Other than that it was a good value for the stay. thank you thank you thank you thank you October 8, 2014
Rated 5.0 out of 5.0 by home away from home! GREAT friendly place to stay! clean, comfortable, safe perfect location! Really good Breakfast! clean pool great for family or romantic getaway! Cant say enough good about this hotel! if i could or would change anything it would be to have breakfast till 10 on weekends! October 7, 2014
Rated 5.0 out of 5.0 by Really Nice Hotel We stayed for three nights, to be able to visit surrounding areas and found the hotel to be clean, quiet, and staff were so very friendly and helpful. I would highly recommend this hotel to everyone. October 7, 2014
Rated 5.0 out of 5.0 by great staff I enjoyed our stay the staff was friendly. I would like to thank Amanda for bringing extra towels and washcloths to our room. The breakfast bar has a lot to be desired. I was not impressed.. , October 4, 2014
Rated 5.0 out of 5.0 by Great place to stay You couldnt ask for a better place to stay. Hiwassee is the best place to visit. friendly people, great hotel Holiday Inn Express The best food, September 24, 2014
Rated 5.0 out of 5.0 by Great Staff and Stay Thanks for all the caring and fast service! I will never forget our stay at this Holiday Inn Express. September 24, 2014
Rated 5.0 out of 5.0 by Staff Stacy, very helpful tried to attend to needs. Maids kept room to our satisfaction adding a extra washcloth and hand towel daily. I believe the dining area needs the chairs recovered and hallways carpet cleaned. Stayed here quite a few years and no up dates. September 22, 2014
Rated 3.0 out of 5.0 by Needs some TLC I have been staying at this property for quite a few years, and it is still OK. Just OK, but it is time to do a thorough cleaning, paint touch ups, some remodeling etc. I still recommend it but if updates are not made soon that will have to change. September 16, 2014
Rated 4.0 out of 5.0 by good service A good relaxing visit. Service was good, facilities and location were good. This is a nice hotel and the staff very accommodating. September 5, 2014
Rated 5.0 out of 5.0 by quiet and relaxing We enjoyed our stay. The room was clean and comfortable. The staff was friendly and breakfast was very good. We will stay there again. September 4, 2014
Rated 5.0 out of 5.0 by Best Hotel in the Area Stayed here while attending a wedding. The staff were some of the best I've experienced. The hotel while not state of the art is the best I saw during my visit to Hiawassee. September 3, 2014
Rated 5.0 out of 5.0 by Great service Everyone was really nice and stay overall nice. We had our grandchildren and they really enjoyed the pool and the breakfast the next morning. The beds were very comfortable and they slept late which was nice. The room temp was fine and we all enjoyed the visit. August 26, 2014
Rated 3.0 out of 5.0 by Cart and food Breakfast was less than most express hotels not as many choises . The hotel had one luggage cart for the whole place. I had to wait 30 minuets for my turn to use it. August 23, 2014
Rated 5.0 out of 5.0 by Great area, nice rooms, excellent service Really enjoyed our stay! Took the entire family, 2 adults and 4 kids. The staff was very welcoming of our big family. They accomodated us with a crib, which was a big help with a baby. Will definitely be staying here again. August 20, 2014
Rated 4.0 out of 5.0 by Great Place, but poor Internet Quality Great place to stay at, but the Internet signal quality is weak. August 19, 2014
Rated 5.0 out of 5.0 by great service This hotel was very clean and the staff was very helpful. We will stay there again. August 17, 2014
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