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Rated 4.8 out of 5 by 146 reviewers.
Rated 3.0 out of 5.0 by Less than enjoyable stay First, the staff I met was very nice. Exttremely modern lobby and breakfast area. However, avoid any room on the end opposite the front desk at all cost. Highway noise is worse than if it was beside the interstate. Had to change rooms and ended up with a different type room, which had a dampness similar to staying in a camper. Next morning, housekeeping knocked twice just while we were showering. Very annoying. (I put the do not disturb on the door of the first room). Front desk manager, Cutie, was extremely concerned with our issues and made things right with us. I do not think this is the typical experience for this hotel, but our stay was just a train wreck, which happens sometimes. July 30, 2015
Rated 4.0 out of 5.0 by Nice new hotel great location for Hickory Furniture mart Location was good next to Hickory mart. Staff was pleasant and helpfull. The room was pleasant, the bed and linnens excellent. The bathroom was painted a sick green - not a very complimentary color to a woman's skin when looking in the mirror. My floor was not vacuumed well one day. Hot food at breakfast was not hot and not very good except for the sticky buns. July 30, 2015
Rated 5.0 out of 5.0 by beautiful and comfortable The room was beautiful and bright. The staff was friendly and helpful and everything was clean and worked well.I would , The bed was very comfortable and i the fact that one had the choice of firm or soft pillows. The room decor was charming and the overall experience was great July 30, 2015
Rated 5.0 out of 5.0 by Comfortable, quiet, clean room When I travel for business and have to stay at a hotel I always look for an Holiday Inn Express first. I can always count on a clean, quiet and comfortable room for the night. And you can't beat those cinnamon rolls for breakfast! July 29, 2015
Rated 5.0 out of 5.0 by Extremely clean and great service From calling for reservations and wanting more info about the amenities, to checking in, to finding the rooms to be so spacious and clean, to the complimentary cookies in the afternoon (I recommend the peanut butter!) and the brimming fruit bowl in the lobby, to the generous complimentary breakfast (you have to see their pancake making machine!), to waking up to a newspaper by your door, to using their new exercise facilities, to the very welcoming and friendly staff.....who could ask for anything more??!! GREAT VALUE!! July 20, 2015
Rated 5.0 out of 5.0 by Great location and amenities Excellent hotel for the location; professional, courteous, and helpful staff; very clean! July 19, 2015
Rated 4.0 out of 5.0 by WONDERFUL AS ALWAYS I AM A PLATINUM MEMBER AND HOLIDAY INN IS ALWAYS MY FIRST CHOICE. MY ONLY NEGATIVE COMMENT IS THAT THEY CALLED ME AND TOLD ME TO MOVE MY MOTORCYCLE FROM UNDER THE PORTICO AFTER I HAD ASKED IF IT OK TO KEEP IT THERE. THAT MEANT GETTING REDRESSED!! UUGH....MOST ALL HOLIDAY INNS ALLOW MOTORCYCLES TO STAY UNDER COVER FOR THE NIGHT. OTHER THAN THAT....WONDERFUL AS ALWAYS...... July 16, 2015
Rated 5.0 out of 5.0 by Hickory Hotel Stay The staff at the hotel was very friendly and helpful. Answered questions about shopping in the area and places to eat. July 14, 2015
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We are excited to announce that this property completed an extensive renovation on 06/30/2014. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.