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Rated 4.6 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Close to everything We love the fact that this place is right in between Mt Rushmore and Crazy Horse. You are never more than 15 minutes away from major sights including Harney Peak. The rooms are comfortable and quiet. The water pressure in the shower is strong and hot. The breakfasts were always good. We recommend this place highly. All of the staff are friendly and helpful as well. June 13, 2014
Rated 5.0 out of 5.0 by Great location. Great location for sight seeing. Restaurants close by also. June 12, 2014
Rated 4.0 out of 5.0 Breakfast review Breakfast eggs are terrible and gravy was also bad. I spent a lot of time trying to find something that was tasty. June 10, 2014
Rated 5.0 out of 5.0 by Consistently Outstanding We have stayed at this hotel on three different occasions and it has always been a positive experience. Hill City is centrally located in the Black Hills and is a very nice city to spend some time. This hotel is located near many exceptional restaurants and attractions. The setting in this part of the Hills is second to none. This hotel will not disappoint you! June 7, 2014
Rated 5.0 out of 5.0 by EXCELLENT PLACE TO STAY INT THE MT. RUSHMORE AREA. We have stayed in HIE hotels before but this one more than met our expectations. From the moment we entered the hotel to the moment we left, we were greeted with kindness and excitement, being new to the area. They even took care of making sure we got our IHG points (reservation name under my brother-in-law). We were given places to visit and eat. We tried the suggested place to eat, glad we did. It was wonderful and not too expensive and plenty of food. the location was so convenient to all the places we wanted to visit. The total experience was wonderful. I would recommend this highly as a place to stay in the Mt. Rushmore area. June 7, 2014
Rated 5.0 out of 5.0 by black hills visit excellent place to stay if you are exploring the hills,the back road from there to keystone is awesome,,we saw 114 deer on the way back to hotel,,i think it is so nice to have a real comfy bed to come back to after exploring the black hills..go there you won't regret the Holiday inn express,at Hill city. June 2, 2014
Rated 5.0 out of 5.0 by Tranquil The fresh mountain air sure helps with the natural beauty that surrounds this hotel. The breakfast offered a variety of food (new was doughnut holes) and different juices instead of just orange juice. Although the breakfast area was small and hard to go through line - it was still great. Our room was great - the bed very comfortable. The bathroom had the option of heat lamps by the shower but no control. There was only 1 can light centered in the area coming in the door and it seemed a bit dark. There also should have been more light by the hot tub; but other than that - it was great. May 29, 2014
Rated 4.0 out of 5.0 by Great location, comfortable and quiet. Very clean, quiet and nice staff. Breakfast area in morning a little snug. Eggs need some work. But for the price of breakfast (free), I can't complain. May 27, 2014
Rated 5.0 out of 5.0 by Great We have been back several times. We enjoyed the hotel, the staff, and the location. May 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. If we are in the area, we'll stay in this hotel again. January 15, 2014
Rated 5.0 out of 5.0 by Near Mount Rushmore The Hotel location is excellent, very near from Hill City Downtown, and very near from Mount Rushmore, a beautiful landscape around the Hotel. We used the fitness room, and then we plunged into the indoor swimming pool, then we sat in the warm water of the jacuzzi. January 5, 2014
Rated 5.0 out of 5.0 by Great customer service!! We were in the Black Hills for a hunting trip and did not have reservations! We checked in late and the front desk clerk was great and accommodating!! We had a lot of stuff to haul in and he found us a first floor room by an entrance!! Great room, very comfortable bed and impeccable service!! We will definitely be staying here again! October 31, 2013
Rated 5.0 out of 5.0 by OUTSTANDING HOTEL STAFF!! FRIENDLY & WELCOMING!! The hotel staff was consistently at the top of their game in accommodating our needs. The complimentary a.m. breakfast was more than sufficient. In-room WIFI was a big help, as was the hotel's common use computer & printer. This hotel is a #1 consideration if you want to stay in the prime area for touring the Black Hills. Job well done!! October 18, 2013
Rated 5.0 out of 5.0 by Outstanding Hotel Enjoyed the room and great service. A nice place to relax. October 16, 2013
Rated 4.0 out of 5.0 by Nice stay had a nice stay there. just for one night but everything was fine! October 8, 2013
Rated 5.0 out of 5.0 by Beautiful setting! The beautiful setting of Hill City made this stay all the more enjoyable. Staff were friendly and helpful, and tried to make up for the government shut down. All in all a good, enjoyable experience. October 7, 2013
Rated 5.0 out of 5.0 by Close to Mount Rushmore This Hotel is located in a small beautiful city very near to Mount Rushmore, and sorrounded by many scenic roads. You can relax yourself in the indoor swimming pool and the Jacuzzi. Clean and comfortable room. October 3, 2013
Rated 5.0 out of 5.0 by Love Holiday Inn Express Great Room, Great Staff, Great Stay! We Love holiday inn express! October 3, 2013
Rated 5.0 out of 5.0 by President view Great hotel, front desk man was very nice and helpful in changing our room. It seems as though someone ignored the no smoking policy . September 30, 2013
Rated 2.0 out of 5.0 by Most uncomfortable bed The bed was so soft that my back suffered. I asked for a quiet room when I reserved the room. The desk clerk said they never got that message and I was put next to an ice machine. The room was clean, but supplies were missing. Toilet paper was very low and no Kleenex. The reps at the front desk were not helpful and gave out wrong information. Overall, not the best experience. September 29, 2013
Rated 5.0 out of 5.0 by Great Hotel Comfortable, quiet suite. Great breakfast. Enjoyed our time in this hotel. September 29, 2013
Rated 5.0 out of 5.0 by Clean, Friendly, and comfortable Planned to stay 2 nights but after arrival decided to stay the whole 6 nights of our vacation. Hotel is very centrally located to our day excusions. We found Brenda to be very pleasant and helpfull in planning of daily sightseeing trips. The only improvement I would suggest would be in the scrambled eggs. September 28, 2013
Rated 5.0 out of 5.0 by Great Location for Mt. Rushmore One of the best HIExpress we have visited. Clean, well maintained rooms. Managers are very welcoming and they are happy you chose this Inn. Breakfast typical for HIE but well done. Brenda was especially personable and full of information about local sites. She even told us about a shortcut to Denver! Thanks, Brenda! A short drive to Mt. Rushmore over a good road. Also, excellent access to Custer State Park, Wind Cave NP, and Crazy Horse Monument. September 23, 2013
Rated 5.0 out of 5.0 by Great Location and Service This hotel is close to Custer State Park, Crazy Horse Monument, and Mt. Rushmore. The staff is very helpful and knowledgeable about the area and local things to do. They are very accommodating to your needs and requests. The place was quiet and comfortable. The breakfast served was fresh and hot and the coffee is excellent. This is my new place to stay when visiting the Black Hills. September 23, 2013
Rated 5.0 out of 5.0 by Staff and Service We thoroughly enjoyed our stay at this Holiday Inn Express - in great part to the very well trained staff and exceptional manager. Everyone was extremely friendly, helpful and courteous. Couldn't ask for a better experience. September 23, 2013
Rated 4.0 out of 5.0 by Comfort close to Mt. Rushmore We wanted a room close to Mt. Rushmore so we could go back to see the evening flag lighting ceremony. The HI Express in Hill City provided a comfortable room at a reasonable rate. It was clean and had friendly, helpful staff. We appreciated finding several gluten-free items at the breakfast. September 22, 2013
Rated 5.0 out of 5.0 by Very Nice Stayed 3 nights and found this hotel to be very comfortable. The staff was friendly and helpful. Take advantage of the breakfast so you can meet Brenda. She makes it a point to visit with every table and gives helpful hints on visiting different places in the area. She's a keeper! Would definitely stay again. September 22, 2013
Rated 5.0 out of 5.0 by A comfortable stay. Our room was clean and the bed was comfortable. The breakfast was consistently good with several choices, but would like more fruit. The woman that helped with sightseeing tips was a nice bonus. September 21, 2013
Rated 5.0 out of 5.0 by Excellent location to Mt. Rushmore; Outstanding friendly Staff The hotel was very modern and well maintained. The breakfast was great and the room was able to accommodate many travelers. The food was good too, and replenished regularly. The staff seemed happy to be there and of service to traveling guests. September 21, 2013
Rated 5.0 out of 5.0 by Very friendly staff and clean, comfortable hotel in a charming town. My husband and I enjoyed our stay so much on our way to Yellowstone we decided to stay again on our way back. It is new, super clean, and has a very friendly staff. I would highly recommend this Holiday Inn Express! September 21, 2013
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