Rated 3.9 out of 5 by 74
Rated 5.0 out of 5.0 by HillsNCTraveler Great room cleaning and breakfast services.
Very clean and comfortable with great breakfast service.
July 5, 2014
Rated 1.0 out of 5.0 by Jorgesmokeyroom Unsatisfied
I normally trust the Holiday Inn Express but this one felt like a common hotel. The room I stayed in had a strong odor of smoke and it was a non smoking room. The bed was very bouncy and I felt the springs from the low quality mattress. The breakfast was ok and the front desk clerk was probably the best. I did not like the hotel and it smelled like smoke throughout. I will probably drive a bit further north to get a better room or stay at a rest stop because this hotel left a bad impression on me. I wish the hotel would upgrade its furniture and desmoke many of the rooms.
July 2, 2014
Rated 5.0 out of 5.0 by Susan1313 My Favorite Hotel
I travel a lot in business and have seen my share of hotels. I have never had a single bad experience at this hotel and have stayed here probably at least 8 weeks total each year, year in and year out.
The staff is great and always makes me feel like part of the family. The hotel owners have been present every visit and always want my feedback on my stay with them. They are always attentive to my needs and looking for ways to improve. I have never witnessed anything but the highest level of service for their guests. I love the location because it is in between I-40 and I-85, so getting on either is simple, easy, and quick. It sits off the road on a hill which provides an, almost "out in the country" feel which also makes it very quiet.....none of the high traffic noise one experiences in most hotels located in proximity to cities or interstates. One does not have to fight traffic either as the location is directly off the interstate. To me, it's the best all the way around and I stay here every time business brings me to this area.
July 1, 2014