Rated 5.0 out of 5.0 by PeoriaWife Best Service Ever in a Difficult Situation
The desk staff, especially Jeff, went out of their way to ensure we had accommodations while my husband was hospitalized at Loyola Medical Center. They were such a comfort to me and my family. Also had a smile, great advice and we even received a beautiful origami swan made by Deon to remind us of the beauty in this world in the midst of craziness. We can't thank or praise them enough for their friendship and professionalism.
June 14, 2013
Rated 5.0 out of 5.0 by Casti Great for a family of five.
Two double-beds and one sofa-bed. Minikitchen. Clean.
June 11, 2013
Rated 5.0 out of 5.0 by AClark great place to stay
I stayed at the hotel the night before a week long conference. It was really easy to find, as I could see it from the expressway. It was a little confusing getting in to the parking lot but the staff was warm and relaxing and got me quickly checked in and on my way to my room. The room was clean and well laid out. I had grabbed something to eat at one of the restaurants across the street, and was able to sit back and relax and wind down from the drive. The room was very comfortable, the bathroom was clean and well laid out as well. The breakfast was really good and the staff was really nice. The checkout process was very smooth. I had left my directions back at home, and not only did the staff give me new directions but they advised me of the traffic delays and to estimate a much longer travel time. I appreciated their assistance - they made my stay a pleasant one.
June 11, 2013
Rated 5.0 out of 5.0 by StarbucksGirl Great amenities and relaxing atmosphere
I had a little trouble finding the hotel - my GPS took me down the road to a not-so-great part of town. The only CON was that I called the hotel for directions/help and they sent me even further into the bad area of town. I had remembered seeing a Target and other stores down the road so I decided to turn around and go that way. And sure enough there it was!
After that it was a fantastic experience. Staff was helpful. Free Wi-Fi. Great group space (I didn't use it, unfortunately). My room was very clean and quiet, I couldn't hear people in other rooms. Everything was updated and modern. No complaints whatsoever. There are restaurants within walking distance, which was nice after such a long drive in the car. One man did approach me in the parking lot and asked for money. I told the staff and they asked the man to leave. I would definitely stay there again.
June 10, 2013
Rated 5.0 out of 5.0 by pamo999 Chicago
Enjoyable stay. We were in town for The Rolling Stones and it was very busy, but that did not hamper the staff at all. We would stay again.
June 6, 2013
Rated 4.0 out of 5.0 by 2travelers Weekend Away
New and Modern Look
Rooms Nice Big, Open layout and Clean
Great Staff and Service
Wonderful Pool w/ handicap accessibility
Right off the Highway
No cinnamon rolls as their continental is known for
Exterior of hotel has a rolled up mat on the bench outside the ENTIRE weekend.
Smoking customer across from us in a non-smoking floor we smelled through the vents the first night.
May 31, 2013
Rated 5.0 out of 5.0 by GuyP Great stop for business travelers
I was booked here through my employer for work I had to do in Chicago (so I can't comment directly on the value). Staff (particularly Jeff) was extremely attentive and helpful, even to special requests. Beds were very comfortable. Target, Staples, and plenty of food options in the same parking lot make long stays convenient. Like many other travelers recommend, ask for a room away from the main road as it does tend to get noisy, particularly on the lower floors. My only tiny complaint would be that the water pressure in the shower was pretty low, but that is not necessarily the fault of the hotel. And the breakfast was pretty standard fare for HIE.
May 31, 2013
Rated 5.0 out of 5.0 by HoweDZZY Great Location
I always stayed (third time) at the entrance side which is quiet (the other side is a street side). It was very quiet even the room was between elevators and vending room (Room 519).
Nice furniture, tv, bathroom, bed is comfy and pillows fantastic.
It is close to Downtown without Downtown pricing. Breakfast area is large and two tv sets are not dominating in the breakfast room.
parking well lit and secured.
May 30, 2013