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Rated 4.5 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Perfect Location! Great location along South I-77 in Southern VA. Clean, friendly, and right off the freeway. Value priced too. Enjoy!! December 12, 2014
Rated 4.0 out of 5.0 by nice room Overnight stop while traveling. Picked holiday inn because knew what to expect. December 7, 2014
Rated 4.0 out of 5.0 by Great Stay Excellent accommodations with professional staff. Clean, comfortable rooms. December 4, 2014
Rated 5.0 out of 5.0 by Excellent Stay- Great Service! This hotel had the best amenities for the area hotels. There are 4 hotels within a block radius in Hillsville, VA. The free breakfast was excellent. Usually a free breakfast is a pastry and bagel. There was hot food and excellent choices for all included. My family has a house in Hillsville, which is where I normally would stay, however, this trip it was my boyfriend and I visiting for the holidays. The hotel was within 15 minutes of their house, great commute and very easily assessible to all major stores and roads. Excellent, courteous staff. Very well kept hotel. They were all accommadating. Great prices for the value of this hotel. I would stay again and recommend it to anyone. December 3, 2014
Rated 5.0 out of 5.0 by good friendly people The staff is excellent, rooms clean and comfortable December 3, 2014
Rated 5.0 out of 5.0 by Staff.....Over and Above in Hillsville, VA I will only stay at Holiday Inns now, due to the "over and above" customer service from the young lady working the night desk on 11/22/14. She is The BEST! It's a long story, but my wife and I were moving her 84 year old mom, a very sweet, but sneaky lady with Alzheimers from Florence, SC to Pittsburgh, PA. After being on the road all day and after an unplanned stop at the ER in High Point, NC, we got to the HI about 9:30 that evening. I checked us in, we took mom up to our room on the second floor, ate our dinner, and got ready for bed. We bolted the door. About 3:00 am, my wife woke me up in a terror, realizing that mom was gone! I called the desk to report the emergency, a very friendly, reassuring voice said "are you looking for a sweet lady in pajamas...don't worry, she's fine and we are taking care of her." Apparently she heard a baby (she loves babies and puppies) and went out to investigate about 12:30. A concerned guest reported her wandering the hall and the desk clerk came and got her, took her downstairs, and lovingly gave her milk and cookies and tried to find her caregivers. Mom couldn't remember our names or who she came with, but clues were sought out and pursued (looked at licence plates, tried to find one from the right state and military veteran). When all options were exhausted, she found mom a room on the first floor near the front desk and allowed her to lay down and rest, knowing someone would "claim" her before long. She comforted her, put her to bed, and even checked on her every 20 minutes or so to make sure she was ok. What a treasure of an employee you have! When I tried to thank her and pay for the 2 hours or so that mom spent in the room, her only response was "I was happy to help; we're all going to get old some day, I would hope that someone would look after my loved ones, too." What could have been a tragedy had a happy ending...happy because our mom was safe and comforted during a scary time for her. You have a customer for life. I will be providing the name of this excellent employee to the local hotel management and to corporate. THANK YOU!! December 1, 2014
Rated 5.0 out of 5.0 by Nice Hotel We stopped at this hotel passing through from PA to south Carolina. It was directly off the highway which was convenient. The front desk man was pleasant and helpful even though it was late at night when we checked in. We usually stay at a holiday inn express if we are able to when traveling and will continue to do so. We had a great stay! November 30, 2014
Rated 5.0 out of 5.0 by Great check-in experience and comfortable stay. After hours of driving in the pouring rain, we made a last minute reservation at the Holiday Inn Express Hillsville. We were greeted with a smile and an extremely efficient and friendly check-in. What a wonderful and inviting change of scenery! The room was clean and comfortable, the breakfast fast and tasty. Would definitely stay at this property again. November 27, 2014
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