Rated 4.4 out of 5 by 97
Rated 5.0 out of 5.0 by BillNan60 Friendly staff and very clean
The room was very clean. Staff was helpful and very friendly. Overall, the stay was very pleasant.
We have stayed at many Holiday Inn Express locations. This particular location is considerably more expensive than any of the others we have stayed at. I can only assume that Virginia has higher room taxes than other states.
August 13, 2014
Rated 4.0 out of 5.0 by LLama OK stay
Front desk staff didn't answer phone when called twice, letting phone ring 10 times. Too busy chatting with her friend when we came down to talk with her. Pool area needs updated CPR signs, not one from 1989.
August 7, 2014
Rated 4.0 out of 5.0 by CBJ Bob HIE Hillsvile, VA
This hotel is more than adaquate when traveling on I-77.
August 6, 2014
Rated 4.0 out of 5.0 by lynn2304 over night stay
it was good we only stayed the night. I do not have time to write 50 characters or more. this part should be less characters.
August 4, 2014
Rated 5.0 out of 5.0 by SueQ quick overnight
We were pleasantly surprised to find this hotel so close to the interstate when going south to NC from PA. It was comfortable and the staff were very welcoming. The breakfast was very good. We will stay here again.
July 30, 2014
Rated 4.0 out of 5.0 by T.L. BIG room that was clean and quiet
We had a room with a Jacuzzi tub and the room was really big and quiet. Loved the mattress and the friendly staff. Would stay here again.
July 28, 2014
Rated 5.0 out of 5.0 by weinerdog buckeye traveler
great place to stay, only negative is, the floor tile in the swimming pool area are way too slick
July 28, 2014
Rated 5.0 out of 5.0 by Happy Friendly Staff
The staff was very friendly, as always. The location is perfect for access to my customers. The breakfast was very good.I like the slight changes in the breakfast menu.
July 27, 2014
Rated 5.0 out of 5.0 by golfking11 Clean room,exceptional breakfast
Truly amazed at the quality of service at this hotel,well pleased
July 24, 2014
Rated 1.0 out of 5.0 by Stan S. lost confidance
We stopped after a long day on the road. When I asked for a room I gave the desk clerk my membership card. I ask for a two bed non-smoking room. I was told that the only two bed room available was a King Suite. I was also told because of the room type the rate would be higher. We were tired we said we would pay the extra price since it was all that was available. After unpacking the car we went up to the room to find that it had one bed and a pull out. I went back to the front desk and ask if there was a mistake since I was not told the second bed was a pull out. The front desk clerk said there was nothing she could do. I would have left if we had not been so tired, we were traveling with our adult daughter, so she and my wife shared the bed and I slept on the pull out. Needless to say, I had a very sore back the next day. The management of this hotel should instruct the front desk clerks to tell customers that a King Suite has a king bed and a pull out.. I will not stop there again.
July 23, 2014
Rated 5.0 out of 5.0 by JZ001 Great Stay but one comment
We really enjoyed our stay, the staff was very friendly and the rooms were very comfortable. The only improvement you need to make is adding more electrical outlets in more accessible places, for example on the night stands on on the desk.
July 10, 2014
Rated 5.0 out of 5.0 by Jocelynn1376 Amazing hotel :)
I loved holiday inn. It was very comfortable !!!
I will be definitely going to holiday inns everytime I travel anywhere
July 7, 2014
Rated 4.0 out of 5.0 by mhriciso friendly
one night stay and the staff was friendly and the pool was heated and the hot tub was hot..i would stay again
July 5, 2014
Rated 5.0 out of 5.0 by Bloomer22 Very Clean and Enjoyable Stay
Very clean and staff is welcoming and excellent. Breakfast was a wonderful selection, however, some items were cold and needed microwaved e.g. omelets and Biscuit and gravy)
The beds were much more comfortable than other's in the area.
I would recommend this as a safe and clean place for a family or if traveling alone. Enjoyed our stay.
July 3, 2014
Rated 4.0 out of 5.0 by Darleen50 Comfortable room
Room was nice and clean. The toilet seat was loose and there was a small water leak under the sink which we reported when we left. Also wifi was a little slow.
July 2, 2014
Rated 4.0 out of 5.0 by Magickingdom Fair Value
The hotel room was clean and comfortable. However the hours are limited and when checking in there was no dolly to be found for our luggage. When we asked about it we were told if you don't see one you are out of luck. Not what you want to hear after driving all day!
July 2, 2014
Rated 4.0 out of 5.0 by mhriciso overnight stay
I slept great at this hotel, and the hotel staff was helpful. the pool was hot and the hot bub was great.
June 24, 2014
Rated 5.0 out of 5.0 by Bamabeeper Good location and quiet
Stayed here after a day on the Blue Ridge Pkwy. Great location. Comfortable beds. Got a good night's sleep.
This is a good choice to stay for the night or longer.
June 21, 2014
Rated 5.0 out of 5.0 by miller44 Great experience
Friendly and helpful staff, great handicapped facility !
June 19, 2014
Rated 5.0 out of 5.0 by RickyRock Pleasant stay near Galax
We only had a short (1 day) stay. This was a very reasonable option for the area - clean and comfortable with a very decent breakfast included. Basic amenities including internet and cable - nothing fancy but good basic function. The price was fair and a reasonable value. The location near the Blue Ridge Parkway and Galax VA is a major plus - very easy access to these places from the hotel. Very courteous staff and an overall pleasant experience.
June 18, 2014
Rated 4.0 out of 5.0 by Madigan Safe Hotel
We felt save staying in the hotel. We had bikes attached to our car that were not secure. They were still there in the morning when we left.
June 17, 2014
Rated 5.0 out of 5.0 by CJNC Clean and convenient
Quick stop on my way through town. This made for a restful stop on my way through.
June 8, 2014
Rated 5.0 out of 5.0 by Platinum Jaye My New Favorite
This is the property that should be the gold standard by which the rest of the chain is judged. On check in the staff was warm and welcoming, very friendly and helpful. The lobby is decorated beautifully. The room was clean and comfortable. Breakfast in the morning was the usual HI fare, but they did have the flavored coffee creamers, which is always a bonus. Not all of them have them, and it's such a disappointment when they don't. We left early in the morning, and encountered many different housekeepers on our exit, all were busy and friendly. I'm actually hoping that we have a chance to stay here again! The hotel is CLEAN and the staff so friendly and helpful, it makes one feed relaxed and at home. Good job!
June 6, 2014
Rated 5.0 out of 5.0 by jdugeone Overnight Stay
I would recommend this motel because it is clean, friendly staff, and they offer a very good selection for breakfast.
June 5, 2014
Rated 4.0 out of 5.0 by edgr room and location good..friendly service
some of the windows and mirrors smudged
June 3, 2014
Rated 5.0 out of 5.0 by PKINGB Excellent Choice
I read some negative reviews of this property before visiting so I was skeptical when making the reservation.
The staff obviously responded to the issues reported because I a great stay. The staff was responsive to my requests, the room was great, and the breakfast bar was one of the best I've seen.
Keep up the good work!
June 2, 2014
Rated 5.0 out of 5.0 by Steve675 EZ GOING
Arrive late at night. Rooms was available. Prices was right.
So I spent the Night.
May 30, 2014
Rated 5.0 out of 5.0 by Dancingsun almost home
We had driven 12 hours the day of our stay and called ahead to schedule a room for the night. Unfortunately, when we tried to unload the car, our trunk would not open. Through the help of a roadside service dispatcher for the car company, we were able to get our luggage out even though we didn't get the trunk open until the next day. The back seats came down with a valet key. My point is that after a long drive, we had an additional stress dealing with retrieving our luggage. And luckily the desk staff, upgraded room, comfortable bed, evening cookies and free breakfast relieved us of that added stress and allowed us to relax and sleep well to finish the drive home the next day. Breakfast was good and filling with healthy choices. I was surprised, though, that the room had one night stand that had several pieces of laminate missing. The rest of the room was fine. Using reward points, we didn't get a room statement. I called when we got home to ask about that and they said it saved paper. I can appreciate that, but traveling the next year, a statement saved would remind me where we stayed during the last trip, so we could stay there during the next trip. We have received statements from all other Holiday Inns where we used reward points. The next time we don't automatically get a receipt, we will ask for one.
May 22, 2014
Rated 5.0 out of 5.0 by BillNan60 Excellent experience
We stay almost exclusively at Holiday Inn Express or Holiday Inn. This particular location was very clean. Well kept rooms and was very quiet.
May 16, 2014
Rated 5.0 out of 5.0 by CapandNana Enjoyable Stay
Beautiful location. Staff was very efficient and friendly. No complaints about room or amenities. Everything was in place and clean. I will stay here again.
April 29, 2014