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Rated 4.3 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Comfortable Bed, Quiet An overall comfortable experience. The hotel sign displayed along interstate 77 southbound, should be made easier to see before the exit. October 13, 2013
Rated 5.0 out of 5.0 by room was comfortable -bed comfortable - good service we have stayed in this hotel for the last several yrs. on our way south and home again - have always been treated well and could count on good service, good breakfast and friendly attendents. thanks again for living up to the trust we have in you to deliver what we pay for. September 26, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Service From the time I called and talked to the service rep to make the reservation to the time we left we received Excellent service, I would recommend and even better, I would stay here again. Good Job, Thanks for a good experience September 24, 2013
Rated 5.0 out of 5.0 by Great rooms at Hix We reserved 2 rooms for 2 nights and we had a great stay. The breakfast bar had a lot of choices and the coffee was good. Would recommend this to others. The Internet was slow at times but not too annoying . September 11, 2013
Rated 4.0 out of 5.0 by 9/13 BRP motorcycle trip Short trip from BRP -Hillsville Exit to hotel, 20 minutes, plenty of places to eat in the vacinity. Everything was exactly as you'd expect it to be @ an HIX-courteous & helpful staff, decent breakfast, Priority bag @ check-in September 9, 2013
Rated 5.0 out of 5.0 by Good Customer Service This Holiday Inn Express was very clean and the staff were friendly. Good Customer Service. September 2, 2013
Rated 5.0 out of 5.0 by Perfect location between our home and Myrtle Beach We try to time our stopping point to be approx half way and this location was excellent. Bed and room were fine and the staff excellent. We would change the flo of items in the breakfast room. We had to travel back and forth. One end had the bowls and the other the oatmeal and hot water (which was mt ). Everything was good, just not organized as needed. We will stay there again. August 21, 2013
Rated 5.0 out of 5.0 by Always the right place No need to look for anyplace else on my travels. HI Express is a good place to stay. Reception is always welcoming and helpful. I would definitely consider stopping here again if I'm in the area. August 20, 2013
Rated 4.0 out of 5.0 by Great Stay! Had a great stay. I was on a long trip and needed a quick stop over. Everything went well and had a great stay, but had to check out early and wasn't able to get a receipt for my stay. If someone up there could get a receipt to me that would be great. August 19, 2013
Rated 5.0 out of 5.0 by Great Stay Nice and quiet and staff is easy to deal with. Would recommend this property to anyone. August 18, 2013
Rated 5.0 out of 5.0 by Nice place Stayed here during Galax Fiddlers Convention. Very friendly staff, nice clean rooms, and warm cookies to boot! Holiday Inn never disappoints! August 16, 2013
Rated 5.0 out of 5.0 by Friendly, Helpful staff This is my favorite place to stay in Hillsville/Galax. As Goldilocks would say "Everything is JUST right." August 12, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, friendly We have stayed at this Holiday Inn Express three times on our travel south or return north. The reason we choose to stay here is that it is clean, well kept and the staff is friendly. It is obvious that the owners/managers take pride in their business. August 4, 2013
Rated 5.0 out of 5.0 by Awesome!!! Comfortable across the board, great service, clean, AWESOME stay ALWAYS!!! August 3, 2013
Rated 5.0 out of 5.0 by Great place to stay Brad, Brittany, and Chevelle make our stay both comfortable and friendly. Kudos to all three! August 2, 2013
Rated 5.0 out of 5.0 by GOOD VEIW NICE PLACE clean room nice staff go place to stay so stay here July 30, 2013
Rated 5.0 out of 5.0 by Amazing smoke free rooms Wonderful rooms that do not smell like smoke. Friendly staff July 27, 2013
Rated 1.0 out of 5.0 by Welcome to the 70's.... I stayed at this place for a night, and after a long day of travel, I looked forward to a great sleep, as I usually do at HI Hotels. I do use Holiday Inn every where I go, and will stay when possible, this however, should not have the logo on the outside of the building. Upon arrival, no greeting, no how are you, no nothing. Here's your stuff, good luck. We go up to our room, and walk in to the warmest, mustiest room you can imagine. It hit us when we walked in. i imagine they keep the air conditioners off to save money. Yes, it looked like this place was on its last legs. the beds were reminiscent of the worst mattresses I have ever seen, definitely not Holiday Inn quality. same with the pillows, same with the bedding, same with the dirty furniture, this was the worst, but no options, so stay for the night. The water pressure and hot water were decent. Upon checkout, i advised the staff about the room, after I interrupted her from playing games on the community computer. I had to ask if she was staff, that's how disinterested she was. She did not ask how the night was, I was upset and advised her that the conditions were horrible, and that this is a $49 night hotel, not $129 per night. Got the typical response from an employee with no power. Said she would advise the manager, but I'm sure it was forgotten the minute I walked out the door. No response from anybody to date. IF AT ALL POSSIBLE, AVOID THIS PLACE. pretty funny, the username disgruntled was taken!!! July 25, 2013
Rated 3.0 out of 5.0 by Won't stay there again. The hotel is pushing religion. They keep a large Bible in the eating area. July 17, 2013
Rated 3.0 out of 5.0 by An average place to stay Upon calling the hotel directly because when I call the corporate number there are always something wrong, the lady at the desk said she couldn't give me the Walmart corporate rate. She told me that I had to call corporate to get rate. So called made reservation while at front desk. The stay was fine over all , but we came down for breakfast at 9 am and the biscuits were very hard. The apple juice was watered down.Upon checking out the ladie never once asked how our stay was. July 12, 2013
Rated 4.0 out of 5.0 by Breakfast Not so good or not as good as that I've had at other HIEs. The gravy was very thin, the biscuits dry and also "thin," and I couldn't finish what I'd put on my plate. also, there was no orange juice #!#. Not good at all. July 9, 2013
Rated 5.0 out of 5.0 by super stay! awsome hotel and staff.nothing like driving all day and coming in to a friendly place to stay. June 19, 2013
Rated 5.0 out of 5.0 by Trip to Myrtle Beach My wife and I decided to take a last minute, unplanned trip to Myrtle Beach. We left our home on Thursday afternoon, and decided to stop in Hillsvile, which about the halfway point for us. We were welcomed by friendly staff and given a discount due to our time checking in. The Room was very clean, and modern. The pool and spa were an excellent way to relax. The free breakfast bar made the price of the room well worth it. After all breakfast at a decent restaurant would have cost at least $30.00. I would highly recommend this hotel to everyone. June 11, 2013
Rated 4.0 out of 5.0 by good place to stop and rest my husband and I have stopped at Hillsville Holiday Inn Express to and from our destination for several years now and have always been welcomed with friendly staff, nice breakfast in the morning and we feel confident about using H. Inn Express to make our stay comfortable and affordable. May 12, 2013
Rated 5.0 out of 5.0 by Nice stop over This is a typical Holiday Inn Express. Which works for us. Clean, nice people. Fitness room has treadmills that work :) We can recommend the Mexican restaurant just down the street. Very good. April 26, 2013
Rated 1.0 out of 5.0 by Priority program means nothing here. Stopped in for a night while travelling. We did not make reservation but plenty of rooms available. We pay cash- no credit card. Night desk worker required a $50 cash security deposit on top of the already high cost of the room. The next morning at check out, while standing there in front of other customers, when we asked about getting deposit back the desk clerk blurted out "You will have to wait while I have the maid check your room" and she called on a radio asking for room to be checked, in the end there was of course no issue with the room and we were left feeling like second class customers. This will be our last "Priority" club stay. April 8, 2013
Rated 1.0 out of 5.0 by WORST hOLIDAY IN EVER Bad sagging uncomfortable bed, broken desk chair and the staff were never around. Paper thin walls. Priority club members get only 1 bottle of water. Ect. April 5, 2013
Rated 5.0 out of 5.0 by was nice to relax enjoyed everything ......the kids loved the pool...will definitely go again..... March 21, 2013
Rated 3.0 out of 5.0 by Good Value Room was clean as always. TV was not very good. Really fuzzy and "snow". Breakfast was OK except for cold eggs and dried out bread. Cinnamon buns were fresh. March 7, 2013
Rated 5.0 out of 5.0 by Too Expensive Any place that costs more than $69 for a single night for a bed and a shower is too expensive. For the price we paid to stay here we should have had a luxury suite in New York city. February 26, 2013
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