Rated 4.3 out of 5 by 78
Rated 4.0 out of 5.0 by BAP0816 9/13 BRP motorcycle trip
Short trip from BRP -Hillsville Exit to hotel, 20 minutes, plenty of places to eat in the vacinity. Everything was exactly as you'd expect it to be @ an HIX-courteous & helpful staff, decent breakfast, Priority bag @ check-in
September 9, 2013
Rated 5.0 out of 5.0 by Scoutn297 Good Customer Service
This Holiday Inn Express was very clean and the staff were friendly. Good Customer Service.
September 2, 2013
Rated 5.0 out of 5.0 by Storage Perfect location between our home and Myrtle Beach
We try to time our stopping point to be approx half way and this location was excellent. Bed and room were fine and the staff excellent. We would change the flo of items in the breakfast room. We had to travel back and forth. One end had the bowls and the other the oatmeal and hot water (which was mt ). Everything was good, just not organized as needed. We will stay there again.
August 21, 2013
Rated 5.0 out of 5.0 by Waterdog Always the right place
No need to look for anyplace else on my travels. HI Express is a good place to stay. Reception is always welcoming and helpful. I would definitely consider stopping here again if I'm in the area.
August 20, 2013
Rated 4.0 out of 5.0 by Mark00001 Great Stay!
Had a great stay. I was on a long trip and needed a quick stop over. Everything went well and had a great stay, but had to check out early and wasn't able to get a receipt for my stay. If someone up there could get a receipt to me that would be great.
August 19, 2013
Rated 5.0 out of 5.0 by Northern48 Great Stay
Nice and quiet and staff is easy to deal with. Would recommend this property to anyone.
August 18, 2013
Rated 5.0 out of 5.0 by Lori207 Nice place
Stayed here during Galax Fiddlers Convention. Very friendly staff, nice clean rooms, and warm cookies to boot! Holiday Inn never disappoints!
August 16, 2013
Rated 5.0 out of 5.0 by Murrs6 Friendly, Helpful staff
This is my favorite place to stay in Hillsville/Galax. As Goldilocks would say "Everything is JUST right."
August 12, 2013
Rated 5.0 out of 5.0 by travelwhit Clean, comfortable, friendly
We have stayed at this Holiday Inn Express three times on our travel south or return north. The reason we choose to stay here is that it is clean, well kept and the staff is friendly. It is obvious that the owners/managers take pride in their business.
August 4, 2013
Rated 5.0 out of 5.0 by Northern48 Awesome!!!
Comfortable across the board, great service, clean, AWESOME stay ALWAYS!!!
August 3, 2013
Rated 5.0 out of 5.0 by questor Great place to stay
Brad, Brittany, and Chevelle make our stay both comfortable and friendly. Kudos to all three!
August 2, 2013
Rated 5.0 out of 5.0 by fred1234 GOOD VEIW
NICE PLACE clean room nice staff go place to stay so stay here
July 30, 2013
Rated 5.0 out of 5.0 by Debbee Amazing smoke free rooms
Wonderful rooms that do not smell like smoke. Friendly staff
July 27, 2013
Rated 1.0 out of 5.0 by disgruntled1001 Welcome to the 70's....
I stayed at this place for a night, and after a long day of travel, I looked forward to a great sleep, as I usually do at HI Hotels. I do use Holiday Inn every where I go, and will stay when possible, this however, should not have the logo on the outside of the building.
Upon arrival, no greeting, no how are you, no nothing. Here's your stuff, good luck. We go up to our room, and walk in to the warmest, mustiest room you can imagine. It hit us when we walked in. i imagine they keep the air conditioners off to save money. Yes, it looked like this place was on its last legs. the beds were reminiscent of the worst mattresses I have ever seen, definitely not Holiday Inn quality. same with the pillows, same with the bedding, same with the dirty furniture, this was the worst, but no options, so stay for the night.
The water pressure and hot water were decent.
Upon checkout, i advised the staff about the room, after I interrupted her from playing games on the community computer. I had to ask if she was staff, that's how disinterested she was.
She did not ask how the night was, I was upset and advised her that the conditions were horrible, and that this is a $49 night hotel, not $129 per night.
Got the typical response from an employee with no power. Said she would advise the manager, but I'm sure it was forgotten the minute I walked out the door.
No response from anybody to date.
IF AT ALL POSSIBLE, AVOID THIS PLACE.
pretty funny, the username disgruntled was taken!!!
July 25, 2013
Rated 3.0 out of 5.0 by Clayton1 Won't stay there again.
The hotel is pushing religion. They keep a large Bible in the eating area.
July 17, 2013
Rated 3.0 out of 5.0 by Manager12610 An average place to stay
Upon calling the hotel directly because when I call the corporate number there are always something wrong, the lady at the desk said she couldn't give me the Walmart corporate rate. She told me that I had to call corporate to get rate. So called made reservation while at front desk. The stay was fine over all , but we came down for breakfast at 9 am and the biscuits were very hard. The apple juice was watered down.Upon checking out the ladie never once asked how our stay was.
July 12, 2013
Rated 4.0 out of 5.0 by TheKid211 Breakfast
Not so good or not as good as that I've had at other HIEs. The gravy was very thin, the biscuits dry and also "thin," and I couldn't finish what I'd put on my plate. also, there was no orange juice #!#. Not good at all.
July 9, 2013
Rated 5.0 out of 5.0 by monroe64 super stay!
awsome hotel and staff.nothing like driving all day and coming in to a friendly place to stay.
June 19, 2013
Rated 5.0 out of 5.0 by strych9 Trip to Myrtle Beach
My wife and I decided to take a last minute, unplanned trip to Myrtle Beach. We left our home on Thursday afternoon, and decided to stop in Hillsvile, which about the halfway point for us. We were welcomed by friendly staff and given a discount due to our time checking in. The Room was very clean, and modern. The pool and spa were an excellent way to relax. The free breakfast bar made the price of the room well worth it. After all breakfast at a decent restaurant would have cost at least $30.00. I would highly recommend this hotel to everyone.
June 11, 2013
Rated 4.0 out of 5.0 by dixie1 good place to stop and rest
my husband and I have stopped at Hillsville Holiday Inn Express to and from our destination for several years now and have always been welcomed with friendly staff, nice breakfast in the morning and we feel confident about using H. Inn Express to make our stay comfortable and affordable.
May 12, 2013
Rated 5.0 out of 5.0 by Reptileszz Nice stop over
This is a typical Holiday Inn Express. Which works for us. Clean, nice people. Fitness room has treadmills that work :) We can recommend the Mexican restaurant just down the street. Very good.
April 26, 2013
Rated 1.0 out of 5.0 by FORDMOTO Priority program means nothing here.
Stopped in for a night while travelling. We did not make reservation but plenty of rooms available. We pay cash- no credit card. Night desk worker required a $50 cash security deposit on top of the already high cost of the room. The next morning at check out, while standing there in front of other customers, when we asked about getting deposit back the desk clerk blurted out "You will have to wait while I have the maid check your room" and she called on a radio asking for room to be checked, in the end there was of course no issue with the room and we were left feeling like second class customers. This will be our last "Priority" club stay.
April 8, 2013
Rated 1.0 out of 5.0 by Brownie88 WORST hOLIDAY IN EVER
Bad sagging uncomfortable bed, broken desk chair and the staff were never around. Paper thin walls. Priority club members get only 1 bottle of water. Ect.
April 5, 2013
Rated 5.0 out of 5.0 by equipenorm was nice to relax
enjoyed everything ......the kids loved the pool...will definitely go again.....
March 21, 2013
Rated 3.0 out of 5.0 by Michel1221 Good Value
Room was clean as always. TV was not very good. Really fuzzy and "snow". Breakfast was OK except for cold eggs and dried out bread. Cinnamon buns were fresh.
March 7, 2013
Rated 5.0 out of 5.0 by Dave1748 Too Expensive
Any place that costs more than $69 for a single night for a bed and a shower is too expensive. For the price we paid to stay here we should have had a luxury suite in New York city.
February 26, 2013
Rated 5.0 out of 5.0 by becky52 Everything excellent as usual
We travel to SC quite often and we always stay at the Holiday Inn Express in Hillsville, Va.
Without fail the staff at the front desk always have a smile and "hello" for you. The rooms are always, clean, and comfortable.
Everyone on the staff is friendly.
February 6, 2013
Rated 3.0 out of 5.0 by MXMom Not Impressed - But it was ok
I was told the hotel was recently renovated. Lobby and outside were nice enough. Room seemed to have new wallpaper but the funiture seemed old and the bathroom door was so noisy opening and closing that it woke everyone up in the middle of the night. For th most part the room was clean. I spent the previous night at a Holiday Inn Express in Fayetteville, NC that was in the middle of renovating and it was 10 times better than this hotel....room, hotel and staff. I expected more for the price of the room!! The breakfast choices were ok but unfortunately the eggs were very dried out. I would recommend this hotel because it was clean but I personally don't feel the hotel and room were worth the price we paid.
January 31, 2013
Rated 5.0 out of 5.0 by 2Snowbirds Courteous staff and relaxing atmosphere!
It was so nice to be greeted with a friendly smile...and being a Platimum Member we were upgraded to a suite...very comfortable and very clean!
January 3, 2013
Rated 5.0 out of 5.0 by DoctorWho The Best Out of the Way Hotel
This was my first time here, and it is already my second favorite Holiday Inn Express in all of Virginia (to Fredericksburg). The place was immaculately clean. The place was well-insulated (a complaint at some of IHG hotels), the bed was comfortable, and the breakfast was better than most, offering waffles and french toast as well. If you get tired of hotel food, there is a Shoney's Restaurant across the parking lot, which has some great country cooks working there. One of the best Shoney's anywhere in the United States!
If my job takes me back into this part of Virginia, I shall stay here again!!
December 11, 2012