Rated 3.7 out of 5 by 54
Rated 4.0 out of 5.0 by David88vols Great Service
I walked in on Monday March 18th unaware of the Midwest Truck show going on. I was there to do a service job in town, lady at front desk ask me how many nights I tell her 7, she tells me Wednesday night thru Saturday night might be a problem. She explained to me what was going on and told me to have a seat in the lobby, she would do her best to get me a room. After about 5 minutes she came back and told me she had me a room, I was very much appreciative of her working above and beyond what she had to do to get me a room.
March 31, 2013
Rated 5.0 out of 5.0 by Azigi My Home away From Home.
I travel a lot for work in this area and this is my favourite place to stay. The Rooms and Staff are great. It is my home away from Home.
March 22, 2013
Rated 5.0 out of 5.0 by HotelforME Hotel for Weekend Getaway
Great hotel for weekend gateaway for locals. Great service and nice pool.
March 14, 2013
Rated 2.0 out of 5.0 by GolferJer Horrible Bed
This has to be the worst hotel bed that I have ever slept in. The mattress had a plastic cover over it and every time I moved I woke my wife up from the noise. She woke me up every time she moved too. The bed sagged in the middle and we kept falling into the middle of the bed and more than once hit our heads.
This experience will make me think twice before staying in a Holiday Inn Express again.
March 13, 2013
Rated 4.0 out of 5.0 by MJohn OK to stay
Good traveler comfort! Not too much in the for outside food choices.
March 3, 2013
Rated 5.0 out of 5.0 by Doug123456 Comfortable bed and great service
Great hotel and staff. Good beakfast. Very clean room.
February 26, 2013
Rated 1.0 out of 5.0 by travel100000000 Read reviews before staying here
Very slow Internet connection
Cleaned room and left the toilet clogged
Even though I had told the front desk that the toilet was clogged before I left that morning
So when I got back that evening had to switch Room
In the new room the toilet wasn't bolted correctly to the floor
Told them I wouldn't stay there again and did not receive anything other than I'm sorry
I thought They would at least say sorry let me fix this for you and give me a better room but Nothing.
February 12, 2013
Rated 2.0 out of 5.0 by Drew525 Saggy Mattresses
We were torn about this property since it was so far from our actual destination (25 miles away), but the deciding factor was the company website that showed nothing but glowing reviews. From a visual perspective, things look great here. Wrong! Basic things were missing from our room. Upon taking a closer look, things like the toilet not being mounted (that was a scare), the remote was missing, uneven floor tiles with sharp edges near the tub (ouch!), and the mattresses that remind me of the things that barely passed in basic training with a loud plastic-like liner that moans everytime one moves. We went to take our daughter for a walk around the hotel to get out that pre-bedtime energy to find a large foldout caution sign inside the elevator. Pair that with the unknown white ooze coming out from under the washing machine in the guest laundry room and its no wonder we are one of a handful of guests here. Needless to say, we cancelled the remaining days on our reservation.
January 30, 2013
Rated 4.0 out of 5.0 by bjcblue Overall good experience
Over all the stay was nice, but I do have an issue with charges. I rented two rooms using my priority club membership, which there was not to be any charges above my points. I had to contact the hotel and have them return the money they charged to the card. Also, when they charged the card, it caused an overdraft, which I think the hotel should reimburse us for. After all they were not supposed to charge the card unless something was taken from the room or broken by the quest.
January 17, 2013
Rated 5.0 out of 5.0 by mb4638 One Of The Best
I have to say this was one of the best Holiday Inns that I have stayed at.
Very nice TV, Great Water Pressure, comfortable bed and very frindly staff, Also the WiFi at this location is excelent.
The only problem I had with this stay was the breakfast, they were having problems with the pancake maker so I was unable to eat my favourite breakfast item. However the other breakfast items were all very good.
The pool was nice but I would have liked it better if they had a hot tub.
I will make this a regular destination when I am in Louisville for work in the future.
Thank Yow very much.
January 15, 2013
Rated 5.0 out of 5.0 by DaveB4C Clean and comfortable
My stay here was after a VERY long day of driving, and one reason I like Holiday Inns in general is the recognition of Priority Club members. The welcome was genuine, and the stay was perfect.
December 19, 2012
Rated 5.0 out of 5.0 by Shiner2 Convient to downtown Louisville without the hassel
We just needed a convient location to relax and rest while attending to business in Louisville. The accomodations were great and the staff most helpful. I would recomment this hotel to any of my friends and family.
Western Kentucky Native
December 12, 2012
Rated 5.0 out of 5.0 by delia THANK YOU LISA!!
we arrived after a 12 hour drive, tired and ready to relax. It took 3 attempts to finally get our keys to work. we realized we were not in an accessible room but thought we had forgotten to reserve one, and too tired to "jump through any hoops" to be moved.
when we went down stairs the next morning, we were greeted, as always by Lisa, and told if we needed anything to let her know. she also told us that the elevator would be unavailable during the day, remembering I had difficulty with stairs.
while back in our room Lisa called and said we had requested an accessible room and one would be available 2 doors away; she would have it cleaned ASAP. She came upstairs to show me the room to be sure it would meet my needs. she not only took the time to accomodate us but then moved our belongings so we could be on our way to see our grandchildren, the main reason for our visit.
Many thanks to Lisa for her professionalism, attention to detail and overall kindness and consideration.
November 30, 2012
Rated 4.0 out of 5.0 by Woody63 Great Hotel
Driving from Chicago to Atlanta, this hotel was about half the way. Convenient to the highway. Across the street from a nice local bar/restaurant. Able to relax with some beers and walk to the room. Room was clean and modern. Beds were comfortable. Shower had good pressure and hot water.
November 8, 2012
Rated 4.0 out of 5.0 by engelworm Front desk staff
The young man on duty when we checked in on October 25 was so friendly and helpful. When I was in the workout room, he brought me a bottle of water. That was really nice. He should get a raise!!
November 2, 2012
Rated 5.0 out of 5.0 by Strange1 My favorite place to stay in Louisville
I've stayed at this property dozens of times over the past several years when visiting Family - The management and staff, to a person, are ALWAYS friendly and hospitable - truely making you feel like you are at home, away from home.
October 28, 2012