Rated 3.7 out of 5 by 101
Rated 5.0 out of 5.0 by manonroad Clean Hotel
Nice and Clean hotel. I stay several nights on road during my trip from work, and this is one the best hotel I ever stayed. Staff is very well trained and professional.
August 14, 2014
Rated 1.0 out of 5.0 by Dr. RD A/C and WIFI did not work
We stay at a Holiday inn Express or a IHG club hotel on all of our vacation and/or just overnight short trips. I have to say, I have never encountered a Holiday inn Express in which I called the front desk and explained there was an issue and not have it resolved within a matter of at least 30 min, or have a room reasigned. I called the front desk about the A/C and was told someone would be up shortly. While I was on the phone with the front desk clerk my son was trying to connect to the wifi, which he did connect, however it moved so slow it took literally the time I was on the phone with the front desk clerk for their page to totally download. I again called the front desk, the young lady was polite and said they were having problems, but she would reset the wifi. I waited one hour and called back because no one showed to check the A/C and the young lady, again politely, said she was leaving for vacation in one hour and she ensured me someone would be up before she left. Well NO ONE showed, the wifi was so slow I could not check my email., I had to use my cell phone. So upon checking out I talked to another clerk, I was told she would talk to the manager and have my bill adjusted, which is not the policy of IHG hotels, and email me a new invoice. Well It has been over a week. I still have not received an email. So, upon the end of our vacation, I will be contacting the hotel and I guess I will have to do there job and do the following up.
August 11, 2014
Rated 4.0 out of 5.0 by brown 007 Good Location and clean hotel
All an all good clean place. The mattress pads on the beds were very noisy. You couldn't move without waking up. I would stay there again as long as something was done to the mattresses.
August 11, 2014