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Rated 4.6 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by Terrific Customer Service I stay at Holiday Inns at least twice a week and this faculity should teach others on customer service. The clerk make you feel like home, always a big smile and will go out of there way for you. They always recongize you as a prioty club member and give a nice selection of refreshments. I recommend this faculity to all of my co workers and they are also very pleased. Keep up the great work!!! February 17, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Customer service is outstanding. I command management and staff for taking customer service a notch above all other competiors. February 16, 2013
Rated 4.0 out of 5.0 by Not so Impressive as Platinum Member I was checked in late evening, and when i finally need AC to run to my surprise i got to know that didn't work. was to late to call some one But any way all the room Supposed to check once a day to make sure everything is function Properly. February 6, 2013
Rated 4.0 out of 5.0 by Awesome staff Great place to stay the staff here is great. Sometimes things go wrong and its nice to see a staff will to do what is needed to make things right. Thumbs up! January 30, 2013
Rated 5.0 out of 5.0 by AWESOME STAFF!!!!!!!!!!!!!! This is a great hotel and an AWESOME staff! Everyone was very helpful and very friendly and VERY honest! We were visiting because our son and DIL are stationed at Ft. Stewart and they were having our first grandchild. When we checked out I accidently left my iPad in the room, the maid took the iPad to the hotel manager, who locked it in her office and called me to let me know that I had left it. I think that this was the most honest, upstanding experience with a hotel staff that I have ever had, just a couple weeks ago while staying at a different "big name" hotel in New York my iPod was stolen right out of my room while I left it on the charger for a meeting. I would highly recommend this hotel to anyone! January 28, 2013
Rated 5.0 out of 5.0 by Good Choice Our stay at the Holiday Inn Express was excellent. Several family member stayed here and we were all pleased with the staff, cleanliness of the room (which was excellent considering we are all clean crazed people) and the overall cleanliness of the facility. We highly recommend and will stay there again when visiting Hinesville. January 8, 2013
Rated 4.0 out of 5.0 by Great Room for the price The atmosphere was real inviting and relaxing. The staff was wonderful and helpful to my needs. Great location. Overall great experience. January 4, 2013
Rated 4.0 out of 5.0 by Excellent Location and Overall Seervices The hotel provided excellent service. The facilities was excellent. The overall experience was one of the best. December 19, 2012
Rated 5.0 out of 5.0 by Best Service Yet. We stayed at the Hinesville Holiday Inn Express for a week during our business trip to Ft. Stewart. Everything was more than what you expect from a Holiday Inn Express and the staff was the best. The rooms were clean and everything was new and fresh. There was always hot coffee and sometimes freshly baked cookies. There is a n Applebees about a 100 yards away and it was even much better than our Applebees here in Columbus. Overall the stay was excellent. December 19, 2012
Rated 5.0 out of 5.0 by Fantastic Staff The staff was very accomodating. We had to make changes in our reservations several times. Amy was very helpful and polite. Our room was clean and we had all we needed. The breakfast bar was clean and well stocked. We had a great stay. Thank you December 16, 2012
Rated 4.0 out of 5.0 by Smoking Was accused of smoking in room when i did not. My cloths smelt like smoke because i work around people that smoke. and was charged for it. I called and told them i didnt smoke and they said because of smell they had to charge me anyways December 14, 2012
Rated 5.0 out of 5.0 by Excellent Hotel This was my first time visiting the city of Hinesville. My son was deploying to Afghanistan and my mother and I came down to see him off. The Hotel was excellent. I am very picky about hotels and this was beyond my expectations. I would definitely recommend this Holiday Inn Express. December 11, 2012
Rated 5.0 out of 5.0 by Great Service Margrit was exceptional. We had a problem with our A/C the first night and all I had to do was tell her about it the following morning and she took care of it. Our second night we slept very cool. She was so helpful and wanted our stay to be wonderful and it was. Thanks Doug November 19, 2012
Rated 4.0 out of 5.0 by Hinesville HIE For short stays, a good hotel. Fairly quiet area, Applebee's next door, with 10% discount for lodgers. Staff is friendly & very helpful. Hotel is clean & fairly well maintained. For long stays, maybe not so much. There is only 1 washer & 1 dryer for the entire hotel. Breakfast menu rotates between bacon, sausages & "boiled ham" with scrambled eggs, cheese omlete. It does have a automatic pancake machine. Fruits, esp bananas, are often presented after they've become over-ripe. All room windows are sealed & cannot be opened, even if the weather is great for enjoying the breeze. Making left-hand turns onto the highway during morning & evening traffic is difficult. While I stayed there, a cleaning contractor came in to do the carpets, it took forever for them to dry, even with high volume fans going. There is also no pantry for buying snacks or toiletries. There are soda & candy machines around. Most parking is at the ends of the hotel. In-room refrigerators & microwaves are tiny. Internet access was blazing fast, but did bog down some when the hotel was competely full. October 12, 2012
Rated 5.0 out of 5.0 by Excellent Stay... We will return!!! Excellent stay... Excellent people... Excellent room... What else can a traveler say.... It was EXCELLENT!!! October 5, 2012
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